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“Such a pleasant experience”
Review of The Drake Hotel

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The Drake Hotel
Ranked #78 of 188 Hotels in Chicago
Certificate of Excellence
Dallas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Such a pleasant experience”
Reviewed 7 January 2014

Such a comfortable, beautiful hotel. The staff is very accommodating and friendly. Concierge service (Mary) is so helpful with planning events or making suggestions of things to see and do. The hotel was very busy, and yet there were never any excessive waiting times for any of the services, room service, maintenance, luggage, etc. Enjoyed the Holiday Tea. (Glad we made reservations ahead of time, as it was booked to capacity.)

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Debbie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RussellMenkes, General Manager at The Drake Hotel, responded to this review, 14 January 2014
Thank you for your comments on The Drake Hotel. I was pleased to read you were able to enjoy the Holiday Tea while you were visiting. Your observations on our service during our busiest time of year are greatly appreciated. We hope you and your family will come back and see us again soon!

Russell Menkes
General Manager, The Drake Hotel
russell.menkes@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (811)
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English first
Rochester Hills, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 January 2014

SIMPLY PERFECT We felt like the only people in town from the time of arrival with the second to none valet and door service to the the time we left. Great stay as usual. See you all very soon for pleasure and business!!

  • Stayed January 2014, travelled with family
    • Value
    • Location
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Frederic J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RussellMenkes, General Manager at The Drake Hotel, responded to this review, 14 January 2014
I ALWAYS ENJOY reading a review that ends with "see you soon"! Thank you for staying with us and for your enthusiastic review of The Drake - I always appreciate it when a guest takes the time to share their impressions of our landmark property. We look forward to seeing you soon!

Russell Menkes
General Manager, The Drake Hotel
russell.menkes@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ohio, United States
1 review
Reviewed 7 January 2014

Came to Drake for the afternoon tea offered in the Palm Room. Wife was very impressed. Hotel was nice. Great Christmas decorations. Although you could tell it was an older hotel, it had been updated. Service was very good.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank James A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LIverpool
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 January 2014

Spent Christmas at The Drake hotel with my husband during our first trip to Chicago from the UK. Perfect holiday in a classic hotel. Very friendly and helpful doormen and concierge (Ronald) who happily helped us with directions and restaurant bookings etc. The Christmas decor was gorgeous and my room clean, cosy and comfortable I also found the location ideal. I would absolutely recommend this hotel to family and friends and hope to one day spend another Christmas in Chicago, love this city.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beccaru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RussellMenkes, General Manager at The Drake Hotel, responded to this review, 14 January 2014
It brings me great joy that you picked The Drake as your hotel for your first trip to Chicago. I'm so pleased you enjoyed your holiday with your husband. We'll be here waiting for you next Christmas and every year after.

Russell Menkes
General Manager, The Drake Hotel
russell.menkes@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vienna, Austria
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 January 2014

We have been regular guests at the Drake for over 20 years, our daughters wedding was in the Gold Coast Room at the Drake and we can not say a bad thing about the hotel. We have gotten to know many of the long term staff members and they greet us like family upon each return. We love the place.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Tony24USA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, United States
1 review
Reviewed 6 January 2014

We(my 3 sisters, mom and myself) are all from Chicago and wanted to stay downtown to enjoy the Afternoon Tea and a show in the evening. If it wasn't so cold that weekend, we would have gone shopping on Michigan Ave. However, we did a little shopping within the hotel and enjoyed great food at the tea and the bar. It was relaxing and fun and we will do it again soon.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Dorothy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RussellMenkes, General Manager at The Drake Hotel, responded to this review, 14 January 2014
We always appreciate a good family gathering at The Drake Hotel. Our hotel does seem to provide the perfect refuge from the cold - everything you'd need in one spot: shopping, dining and entertainment. Come back and see us again soon - perhaps when you and your family can venture out to enjoy Oak Street Beach.

Russell Menkes
General Manager, The Drake Hotel
russell.menkes@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lilburn, United States
1 review
Reviewed 6 January 2014

The lights, the sounds, the taste of the holidays the Drake had it all. Great location to everything you want/need in Chicago. A must stay when visiting the area. A short walk to some of the best shopping and food in America.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Joseph H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Drake Hotel

Property: The Drake Hotel
Address: 140 E. Walton Place, Magnificent Mile, Chicago, IL 60611-1501
Phone Number:
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#35 Romantic Hotel in Chicago
#39 Family Hotel in Chicago
#49 Business Hotel in Chicago
#49 Luxury Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Drake Hotel 4*
Number of rooms: 535
Official Description (provided by the hotel):
No other Chicago hotel has inspired more legendary acclaim on par with The Drake. This timeless property affords guests easy access to the city's most exclusive shopping, nightlife and dining.A fully equipped fitness/wellness center, business center and meeting rooms are available (surcharge). The stunning Gold Coast Room can accommodate 600 guests.Afternoon Tea at The Drake Hotel is as Chicago as a hot dog at Wrigley Field or a ride on the Ferris Wheel at Navy Pier. High society has always recognized The Drake Hotel as the quintessential social hotspot. Princess Diana, Queen Elizabeth and the Empress of Japan have all been seen in the Palm Court.Though The Drake has progressed both architecturally and technologically over the past 93 years, the roots of The Drake Hotel run deep beneath Lake Shore Drive into Real Chicago. ... more   less 
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Also Known As:
The Drake Hotel Chicago
Hilton Hotels Chicago
Chicago Drake Hotel
Drake Hotel Chicago

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