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“The Drake”
Review of The Drake Hotel

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The Drake Hotel
Ranked #81 of 190 Hotels in Chicago
Certificate of Excellence
Santa Ana, ca, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“The Drake”
Reviewed 10 June 2014

This hotel is in the perfect location, it is old but classically lovely and we like that! The eating and bar areas were all wonderful, menus had good variety. The rooms were beautiful, and I am very picky about mattresses and pillows being comfy and they were great! The best part about the beautiful hotel is the lovely, helpful, fun, wonderful staff. Everyone was just amazingly helpful. We will definitely be back!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (838)
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Saint Charles, Missouri
Level 6 Contributor
97 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 9 June 2014

We got a great deal on the Drake in the off season of January. It was obviously cold and windy, but we had a great stay. The last visit we stayed a lot closer to public transportation options so this time we took a lot more cabs, but it could also be because it was a lot colder this time too. The room was nice and very clean. Not the best I've stayed in but certainly not the worst either. It was remarkably quite for being in the middle of the city. There was always something going on when we walked through the first floor. They were still decorated for Christmas and there were lots of elegant people passing through. We felt like we were staying someplace classy but not out of our league if that makes sense.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Lenoxknits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, Ohio
Level 3 Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 June 2014

The opulence is of old world and as I have remembered from 3 previous stays the accommodation's were as expected GREAT. Thanks and Bravo for keeping this jewel on pace.
The room was huge and finely stated. Thanks for the memories again.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank ghixson813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sleepy Hollow, IL
Level 4 Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 June 2014

Staying at the Drake Hotel in Chicago for 4 nights - now that it's a Hilton - was a punch list item. However, it was for me - another hotel, in another city. The room was spacious with an excellent view of Michigan Avenue. It is convenient to many of the attractions of North Michigan Ave.

As a business traveler, I would spend my time in a less expensive, more service-oriented property closer to the office. But my colleagues from overseas and out-of-town wanted to have their evenings in the city.

The health club was nice and clean - used it once at 5.00 AM, so it was me alone for sometime. Breakfast was good, but during the week of the National Restaurant Association its was mostly empty.

Room Tip: The rooms on the southwest corner provide a nice view down North Michigan Ave.
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  • Stayed May 2014, travelled on business
    • Value
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Helpful?
1 Thank deggert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Dakota
Level 6 Contributor
94 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 7 June 2014

First off, The Drake is a classic old hotel on the north end of The Michigan Mile. It's location is terrific. I was upgraded by staff to a suite which was very kind. The room was old with engineering panels throughout the room that couldn't be secured shut so I placed luggage in front of them, not optimal. The shower was in the tub which was curtained on only so the floor was drenched after the shower.

Room service was fast but the food was quite average. The.bed and linens wee quite comfortable and being on the first floor remarkably quiet.

I left at 5 am and was surprised that I had to handle my own bags and hail my own cab.

Overall this is a three and a half star hotel. I would pay no more than 250 a night for its location.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JQWD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheDrakeHotel, Hotel Manager at The Drake Hotel, responded to this review, 13 June 2014
Thank you for sharing your observations on TripAdvisor. I was please to read that you enjoyed the location of our landmark property on the Gold Coast neighborhood. I was, however, troubled in reading that you faced issues with your accommodations. We have instituted a Drake Standard of Hospitality where every guest should leave with nothing but fond memories. Your experience was not The Drake Standard which is why I'd like to speak with you more. Please email me your contact information and a good time to call and I will reach out.

Kathryn Day
Hotel Manager
Kathryn.M.Day@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago
1 review
Reviewed 7 June 2014

The Drake Hotel in Chicago is ideally located. It is an old hotel, but has been renovated. The rooms at the Drake are good, but the executive floor experience is a very poor value. Don't spend the extra money. In the evening, they only serve the food at 5:00 and once it is gone, it is gone. The breakfasy buffet in the lounge is fair to begin with. Some scrambled eggs, lots of bread and pastries and a little fruit (no berries.) Whe I was there, they were out of eggs, although they said they would be restocking.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jeff G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheDrakeHotel, Hotel Manager at The Drake Hotel, responded to this review, 13 June 2014
Thank you for taking the time to review The Drake Hotel on TripAdvisor. Guest satisfaction is very important to us and we try hard to make sure all of our guest have a rewarding stay. I would greatly appreciate the opportunity to speak with you in regards to your experience. Please email your contact information and the best time to reach out, and I will do so at your earliest convenience.

Kathryn M Day
Hotel Manager
Kathryn.M.Day@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 June 2014

Stayed with family at the Drake Hotel, Chicago, got fantastic rates with advanced purchase rate online. Very nice, historic hotel, right in the heart of the city and excellent service. Everyone right from the reception to the guys at the breakfast room were so friendly and nice and we're well trained to interact with the guests.Be it giving tips about Chicago sight seeing or helping with getting a cab, everyone was so helpful and made you feel welcome, which meant a lot to me as an international tourist to Chicago.The Drake Hotel in Chicago is not only iconic for its architecture in Chicago but also for the wonderful staff here. Would definitely love to go back and stay once again.

Room Tip: Browse online for special discounted rates for booking in advance.
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank vish86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Drake Hotel

Property: The Drake Hotel
Address: 140 E. Walton Place, Magnificent Mile, Chicago, IL 60611-1501
Phone Number:
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#35 Romantic Hotel in Chicago
#39 Family Hotel in Chicago
#49 Business Hotel in Chicago
#51 Luxury Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Drake Hotel 4*
Number of rooms: 535
Official Description (provided by the hotel):
No other Chicago hotel has inspired more legendary acclaim on par with The Drake. This timeless property affords guests easy access to the city's most exclusive shopping, nightlife and dining.A fully equipped fitness/wellness center, business center and meeting rooms are available (surcharge). The stunning Gold Coast Room can accommodate 600 guests.Afternoon Tea at The Drake Hotel is as Chicago as a hot dog at Wrigley Field or a ride on the Ferris Wheel at Navy Pier. High society has always recognized The Drake Hotel as the quintessential social hotspot. Princess Diana, Queen Elizabeth and the Empress of Japan have all been seen in the Palm Court.Though The Drake has progressed both architecturally and technologically over the past 93 years, the roots of The Drake Hotel run deep beneath Lake Shore Drive into Real Chicago. ... more   less 
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Also Known As:
The Drake Hotel Chicago
Hilton Hotels Chicago
Chicago Drake Hotel
Drake Hotel Chicago

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