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“Great Stay”

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Millennium Knickerbocker Chicago
Ranked #93 of 190 Hotels in Chicago
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Stay”
Reviewed 15 February 2014

I've recently stayed here for the Chicago Auto Show and was very pleased with it. Valet was nice even though we parked a block away. Staff was friendly and hotel was clean. Close to shopping and the Lake. I will definitely try to stay here again!!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beachgal89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florencio F, General Manager at Millennium Knickerbocker Chicago, responded to this review, 27 February 2014
Dear Guest,

Thank you for your review. We greatly appreciate your comments on our “friendly” staff and “clean” hotel. We look forward to welcoming you back on your stay with us!

Yours in Hospitality,
Florencio Ferrao
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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United States
Level 6 Contributor
107 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 15 February 2014 via mobile

I loved this hotel .

Pros: good location in Chicago , close to everything including the dt, airport, Michigan ave etc.
Nice breakfast area, easy check in

Cons: the rooms need a little update. But other than that ..the place works

Stayed February 2014, travelled with friends
Helpful?
1 Thank TravelBUsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florencio F, General Manager at Millennium Knickerbocker Chicago, responded to this review, 27 February 2014
Dear Guest,

Thank you for your review. We are delighted to hear that you “loved” the hotel and enjoyed our location. We look forward to welcoming you back soon!

Yours in Hospitality,
Florencio Ferrao
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perrysburg, Ohio
Level 4 Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 February 2014

Staff was very kind and offered their opinion's on local restaurants to visit. Room was spacious and big enough for 3 people. Beds and TV were of superior quality. The bathroom was modern and the shower was very unique but a little difficult to handle (I'm an engineer by the way). The workout room was adequate with several ellipticals, treadmills, and free weights. Valet parking was quick and efficient. We asked for a cot and did not receive one, but on the second request it was delivered promptly.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Todd O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florencio F, General Manager at Millennium Knickerbocker Chicago, responded to this review, 13 February 2014
Dear Guest,

Thank you for your review. We are pleased to note that you found the Knickerbocker to be a “very good hotel” with “very kind” staff. We are delighted to hear that you had a comfortable stay and that you took advantage of our fitness center.

My team and I look forward to your next stay in Chicago and hope to welcome you back soon!

Yours in Hospitality,
Florencio Ferrao
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 February 2014

Bleary-eyed after a night of travel, there is nothing that sums up this hotel experience more than being greeted with a smile and "good morning" by each and every single staff member. The extra step the whole staff went in order to make sure we were comfortable throughout our stay make a surprising difference in the quality of a stay.

The location of the hotel is perfect. Nice and very safe area with close access to premium shopping, lake and tourist destinations. The rooftop bar in the John Hancock is only a block away with the best view of the city (beats the Willis/Sears tower in my opinion). Although, I will say our room had views of it's own with windows on 2 sides.

Rooms were modern, clean, and comfortable, yet the hotel still had historic character unlike many of the chains in the area.

Overall, it was a perfect long weekend stay. Thanks again all!

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cole W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florencio F, General Manager at Millennium Knickerbocker Chicago, responded to this review, 6 February 2014
Dear Guest,

Thank you for taking the time to share your review. We are delighted to hear that you greatly enjoyed your stay with us. I will be sure to pass on your kind comments to the team regarding the service you experienced which ensured that you were “comfortable throughout” the stay. We look forward to the opportunity of welcoming you back to Chicago soon!

Yours in Hospitality,
Florencio Ferrao
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
64 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 31 January 2014 via mobile

I liked the hotel. The valet and baggage guys very professional. However, I won't park my car here again. 75 for overnight. Highway robbery. I was told it was 65, but 75 was charged to my room. There is parking around the hotel for much cheaper. If you can get dropped off there, the shopping is very good and close on michigan avenue
Please work on that guys

Stayed January 2014
Helpful?
Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florencio F, General Manager at Millennium Knickerbocker Chicago, responded to this review, 6 February 2014
Dear Guest,

Thank you for your review. I was pleased to note that you found the hotel to be “great” and that you liked the Millennium Knickerbocker as well as our central location.

Overnight valet parking is $65 per night. We believe the $75 was the initial credit card authorization hold on your card; however the final amount charged on your card should only be $65. We sincerely apologize for the inconvenience. If your final credit card charge is $75, please contact us so that we can rectify the issue immediately.

Yours in Hospitality,
Florencio Ferrao
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jordan, Minnesota
Level 6 Contributor
61 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 29 January 2014

Good choice for a hotel. Lot's of history. Great price, clean and a great location on the Miracle mile. Very near restaurants, shopping and museums. Fabulous ballroom. There was a wedding on Saturday night which provided us with great people watching. Excellent steak restaurant right across the street.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MnMotherMary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florencio F, General Manager at Millennium Knickerbocker Chicago, responded to this review, 4 February 2014
Dear Guest,

Thank you for choosing the Millennium Knickerbocker Hotel during your recent stay in Chicago. We are delighted to hear that you enjoyed our central location and our “fabulous” Crystal Ballroom. My team and I look forward to welcoming you back soon!

Yours in Hospitality,
Florencio Ferrao
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 25 January 2014 via mobile

I stayed and attended a workshop at the hotel. It was older, slightly run down but still gracious and elegant. A little like the once handsome elderly gentleman who still carries a handkerchief in his suitcoat pocket. The staff was friendly and very accommodating. I needed wifi access for my workshop, which was spotty. The rooms were clean and comfortable.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tapave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florencio F, General Manager at Millennium Knickerbocker Chicago, responded to this review, 4 February 2014
Dear Guest,

Thank you for your review. We are pleased to note that you found that staff to be “friendly and very accommodating”.

We apologize that you found the WiFi access to be “spotty” during your workshop. Comments like yours enable our continuous pursuit of improvements in our facilities. I will certainly address this concern with the head of our pertaining department for immediate action.

We hope you’ll return to Chicago and stay with us again!

Yours in Hospitality,
Florencio Ferrao
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Millennium Knickerbocker Chicago

Property: Millennium Knickerbocker Chicago
Address: 163 East Walton Place, at N. Michigan Avenue, Chicago, IL 60611-7114
Phone Number:
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Suites Wheelchair access
Hotel Style:
#57 Luxury Hotel in Chicago
#68 Romantic Hotel in Chicago
#77 Business Hotel in Chicago
#82 Family Hotel in Chicago
Price Range (Based on Average Rates): £
Hotel Class:4 star — Millennium Knickerbocker Chicago 4*
Number of rooms: 306
Official Description (provided by the hotel):
A four-diamond landmark on North Michigan Avenue, the famous Magnificent Mile, this hotel welcomes you to the best location in the city for shopping, dining and business. European style and gracious service are the trademark of this elegant hotel and the 86 Millennium hotels around the world. One block from Water Tower Place, across the street from Bloomingdale's and within walking distance of most major attractions, this hotel offers personalized service and attention not found in the larger hotels. The hotel features the Martini Bar offering several kinds of martinis. Nix restaurant offers a bistro setting and features continental cuisine for breakfast & lunch. A complimentary fitness center and lakefront jogging path are designed to keep you fit while traveling. Enjoy Classic Chicago style only steps away from all the city has to offer. ... more   less 
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Also Known As:
Chicago Millennium Knickerbocker Hotel
Knickerbocker Hotel Chicago

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