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“Wonderful Stay!”

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Millennium Knickerbocker Chicago
Ranked #93 of 190 Hotels in Chicago
Fort Lauderdale, Florida
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Wonderful Stay!”
Reviewed 14 August 2014

Got a 2-day special through Groupon for Knickerbocker and we LOVED the hotel!! So close to great shopping on Michigan Ave. It was beautifully decorated and maintained. Our room was a knock out with soft bed, linens and pillows. The bathroom was modern and elegant. Staff was always smiling and helpful. We ate breakfast for the 2 mornings in the Nix restaurant and it was delicous. Our waiter Alex was extremely friendly and attentive. We are coming back to Chicago in December and will plan to stay again at the Knickerbocker

Room Tip: We had a King room on the 12th floor. Had a lovely view of a garden atop an ajoining building. Was...
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  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Shesgotflair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florencio F, General Manager at Millennium Knickerbocker Chicago, responded to this review, 18 August 2014
Dear Guest,

Thank you for review. We are delighted to hear that you “loved the hotel”! We will ensure to pass on your kind words describing the service you received during your stay with us to the entire team, with special acknowledgements to Alex in Nix Restaurant. Thank you again for choosing to stay with us and we look forward to welcoming you back in December!

Yours in Hospitality,
Florencio Ferrao
General Manger
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (187)
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English first
Detroit, Michigan, United States
1 review
Reviewed 14 August 2014

This summer my hubby and I went on our honeymoon. He had never been to Chi town so that's where we went. I am forever grateful that I chose this hotel. The staff really goes over and beyond the call of duty to make guests comfortable and happy. When we first arrived the guy at the desk, Simeon, and I were talking and I mentioned that it was our honeymoon. The next thing I know there was a knock on my door and we were greeted with chocolate strawberries and champaign! What a special treat! Our personal bellman Craig was very helpful. Andre and Minerva who served us in the restaurant were also very professional and personable. The beauty of the hotel provides a very nostalgic and refreshing experience. The food was superb! I highly recommend this hotel.

  • Stayed June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Gina J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florencio F, General Manager at Millennium Knickerbocker Chicago, responded to this review, 18 August 2014
Dear Guest,

Congratulations on your recent nuptials! We are thrilled that you chose to stay at the Millennium Knickerbocker Hotel for your honeymoon. We greatly appreciate your positive comments about the staff with special acknowledgements to Simeon, Craig, Andre and Minerva. Thank you for your review. We hope that you’ll be back to stay with us again before your first wedding anniversary!

Yours in Hospitality,
Florencio Ferrao
General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level 5 Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 August 2014

This is a lovely hotel, don't get me wrong. Full of character, nice staff, comfy king size bed. I'm giving it just 3 points because a hotel without room service is a huge issue for me. I really cannot understand the reason why they dint have room service. I know we have plenty of options just a few minutes away, I know we can order food from the bar and take it upstairs, I know we can order food from outside but guess what, after a long flight I just want to stay in my room, have some food and sleep.
And I don't know why, but the air con in my room was programmed for 16C , so my room was freezing cold.
But apart from that, lovely hotel.

  • Stayed August 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mara402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florencio F, General Manager at Millennium Knickerbocker Chicago, responded to this review, 18 August 2014
Dear Guest,

Thank you for your review. We are pleased to hear that you found the hotel to be “lovely”, “full of character” with “nice staff”. While we do not offer room service, we do work with a restaurant delivery service which will deliver to the hotel. We apologize that you weren’t informed of this option.

My team and I hope that your travels will bring you back to Chicago and that you would consider our hotel once again in the near future.

Yours in Hospitality,
Florencio Ferrao
General Manger
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Indianapolis, Indiana
Level 3 Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 11 August 2014

Stayed at the hotel for a birthday celebration and girls night out weekend! The hotel itself is beautiful and is in a good location. That is the good stuff. The bad there is NO parking garage or street parking for patrons of the hotel. So you have to pay between $42 and 80$ to park your car overnight. The hotel staff was just ok. They screwed up the reservation even after a call was made prior to us checking in to verify that 2 rooms with 2 queen beds were reserved. when we arrived the guy says there are no more queen beds and because the reservation was made through hotwire it couldn't be guaranteed. We ended up sharing a 1 bed king suite and a 1 bed king regular room among 7 women. the suite did have a pull out sofa bed but to me the check in staff was unapologetic and really didn't try to accommodate everyone. the cleaning staff was good but were rude. The staff working outside and the concierge were very friendly and made the hotel stay worth staying. The room itself was ok. the carpet was worn and they should replace it. The bathroom was really nice and the suite had an excellent jet Jacuzzi. The overhead shower and hand-held nozzle was very nice as well .The Wi-Fi was not free....in fact they charged for all extra amenities. For a luxury hotel you really only pay for the name and location but everything else they charge you for. The bed was comfortable but the decorative runner across the bed had stains on it. The bar area was nice and they made good drinks. The bar staff was very nice. Overall the hotel stay was just ok. I would not have chosen this hotel because I prefer to have a more modern look and feel and this is a historic feel hotel but I was with a group and the majority won!

Room Tip: The 2 room king suite is very nice!
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  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank Lamerejolie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florencio F, General Manager at Millennium Knickerbocker Chicago, responded to this review, 18 August 2014
Dear Guest,

Thank you for taking the time to share with us your feedback from your recent stay. We greatly appreciate your positive comments about the hotel’s location and our concierge team. We also want to thank you for sharing what you liked least about your experience, as this will help us to improve in the areas you addressed above. We hope that you had an enjoyable birthday celebration weekend with your friends!

Yours in Hospitality,
Florencio Ferrao
General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Windsor, United Kingdom
Level 5 Contributor
64 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 11 August 2014 via mobile

This hotel is really nice. The staff are all friendly and helpful and welcoming. The bar area is lovely to relax in with a cocktail and listening to the piano player.

The rooms are spacious and comfortable and offer a PC in the room. I had a view through the gap jon the buildings towards the beach on the banks of Lake Michigan which was pretty. The bed is super comfy and there is a very large flat screen TV. The mini bar offers an extensive range of items and is quite reasonably priced. The bathroom is quite small but is very nice with a large shower with two shower heads.

If you are looking to shop the Magnificent mile is just on your doorstep. Shops, department stores and designer shops are everywhere around.

There is also an extensive range of restaurants, cafés, bars nearby too and I can recommend Connies pizza and Luxbar.

The water tower place is only a few minutes walk from the hotel and the Hancock tower is very close by too. We walked to the Millenium park and the bean and it took around 20-30 mins on foot at a leisurely pace. This was the best way to see the views of Chicago which is a beautiful city.

Can't wait to return.

Stayed August 2014
Helpful?
1 Thank ljmtt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florencio F, General Manager at Millennium Knickerbocker Chicago, responded to this review, 18 August 2014
Dear Guest,

Thank you for your thorough review on your recent stay at the Millennium Knickerbocker Hotel. We are delighted to hear that you found the hotel to be “really nice” and the staff to be “all friendly and helpful and welcoming”. We look forward to your return in the near future!

Yours in Hospitality,
Florencio Ferrao
General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chepstow, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 August 2014

Pluses are many. Lovely hotel right in the centre of shops and restaurants, near to Hancock tower. Very helpful staff especially the concierge and bus boys out the front who recommended a number of local breakfast places. Two minutes away from a beach!!!! What a fantastic place to walk cycle or jog with incredible views alongside Lake Michigan Lots to see and do.

Only downside is the lack of local subway station so everything is walking taxis or buses. Aircon is a bit loud at times but not a real problem. Local restaurants are many but very busy. Eg Cheesecake Factory under Hancock tower

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank RCHopkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florencio F, General Manager at Millennium Knickerbocker Chicago, responded to this review, 18 August 2014
Dear Guest,

Thank you for taking the time to share with us your feedback from your recent stay at the Millennium Knickerbocker Hotel. We greatly appreciate your positive comments about our “very helpful” staff and are happy to hear they helped make your stay even more enjoyable. We look forward to welcoming you back again very soon!

Yours in Hospitality,
Florencio Ferrao
General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level 6 Contributor
388 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 243 helpful votes
Reviewed 9 August 2014

This hotel was perfect for a city trip to Chicago. It is located in the upscale Gold Coast neighbourhood which is walkable and safe. The hotel is nice, with a beautifully decorated lobby and nice martini bar. The staff were helpful, Paul gave us lots of great advice on transit and sightseeing. The rooms are clean and comfortable and the rain showers were a nice feature. Breakfast is available, but you can find better value at nearby coffee shops if you are happy with a quick bite. There is a limited selection of restaurants around the hotel, I would recommend planning ahead for dinner so you don't waste time wandering the neighbouring streets looking for a place to eat. As you walk towards the Loop, you will find more dining options.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
Thank TheVeggieNomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florencio F, General Manager at Millennium Knickerbocker Chicago, responded to this review, 18 August 2014
Dear Guest,

Thank you very much for taking the time to leave a review on your recent stay with us. We are happy to hear that you found our hotel to be “perfect” for your city trip to the Windy City. We hope that you’ll visit soon and stay with at the Millennium Knickerbocker Hotel again.

Yours in Hospitality,
Florencio Ferrao
General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Millennium Knickerbocker Chicago

Property: Millennium Knickerbocker Chicago
Address: 163 East Walton Place, at N. Michigan Avenue, Chicago, IL 60611-7114
Phone Number:
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Suites Wheelchair access
Hotel Style:
#57 Luxury Hotel in Chicago
#68 Romantic Hotel in Chicago
#77 Business Hotel in Chicago
#82 Family Hotel in Chicago
Price Range (Based on Average Rates): £
Hotel Class:4 star — Millennium Knickerbocker Chicago 4*
Number of rooms: 306
Official Description (provided by the hotel):
A four-diamond landmark on North Michigan Avenue, the famous Magnificent Mile, this hotel welcomes you to the best location in the city for shopping, dining and business. European style and gracious service are the trademark of this elegant hotel and the 86 Millennium hotels around the world. One block from Water Tower Place, across the street from Bloomingdale's and within walking distance of most major attractions, this hotel offers personalized service and attention not found in the larger hotels. The hotel features the Martini Bar offering several kinds of martinis. Nix restaurant offers a bistro setting and features continental cuisine for breakfast & lunch. A complimentary fitness center and lakefront jogging path are designed to keep you fit while traveling. Enjoy Classic Chicago style only steps away from all the city has to offer. ... more   less 
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Also Known As:
Chicago Millennium Knickerbocker Hotel
Knickerbocker Hotel Chicago

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