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Hyatt Centric Chicago Magnificent Mile
Ranked #43 of 191 Hotels in Chicago
Certificate of Excellence
Reviewed 26 November 2013

I enjoyed my stay at this hotel. You can see that it has been remodeled. Not only is the lobby elegant, but the rooms are beautiful, spacious and very clean. The mattress was firm enough. The staff is also very nice and helpful. Excellent service! The location was good. It is one street from Michigan Avenue so it is less noisy while still downtown.

The only thing that must be upgraded is the internet. It makes no sense to charge 10$/24h for the internet connection, be it in the room or the lobby. Cheaper hotels offer free internet at least in the lobby. If you need to check you emails, there is always Starbucks on the first floor which as free wifi.

  • Stayed: November 2013, travelled with family
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1  Thank supernovea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJ B, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this reviewResponded 4 December 2013

Your nice comments on your recent stay at the Hyatt Chicago Magnificent Mile are very much appreciated. We have recently completed a major renovation and everything is new from top to bottom and we are glad that you were able to experience our reinvented hotel for yourself. Excellent service is what we strive for and it sounds like we have succeeded! We hope that you come back and see us again soon. Please make sure to stop by our lobby when you are here as we offer 30 minutes of free internet access every 24 hours which is very popular with our guests!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager

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Reviews (2,179)
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1,875 - 1,881 of 2,180 reviews

Reviewed 25 November 2013

This is a very good hotel, falls short of excellent...

PROS:
Location, right in the middle of it all just off the Mag Mile.
Decor - rooms are tastefully decorated, nice lighting, warm tones, lots of outlets for your tech toys.
Service - service is excellent, the front desk, doormen and housekeeping go out of their way to help you, very friendly.
Food and beverage is better than most Hyatt's
Gym - Nicely equip gym

CONS:
NOISE: The hotel is located next to a hospital, be prepared for sirens in the wee hours of the morning, sometimes non-stop.
I found the beverages in the lounge to be extremely over priced. A glass of rose' cost more than the bottle cost at my local market.
The (weekend) breakfast buffet for Diamond members ends TOO SOON. Please think of your guest who just arrived and are on time zones!!!

  • Stayed: October 2013, travelled with friends
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2  Thank klarkent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJ B, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this reviewResponded 27 November 2013

Your nice comments on your recent stay at the Hyatt Chicago Magnificent Mile are very much appreciated. We have recently completed a major renovation and everything is new from top to bottom and we are glad that you were able to experience our reinvented hotel for yourself. Excellent service is what we strive for and it sounds like we have succeeded! We hope that you come back and see us again soon. Please make sure to stop by our lobby when you are here as we offer 30 minutes of free internet access every 24 hours which is very popular with our guests!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2013

Hidden fees, hidden fees, hidden fees!!!!!

Beautiful rooms and a very nice exercise room, on-site. But EVERYTHING is extra. Even the computer in the lobby/business center is an extra charge. In-room WIFI - yeah, that's extra. Even wired internet in the room is an extra charge.

There are some very good points to this hotel, but keep your credit card handy...you'll need it!

Room Tip: Be prepared to pay extra for EVERYTHING!
  • Stayed: November 2013, travelled on business
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3  Thank coupleofarubans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJ B, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this reviewResponded 25 November 2013

Thank you for your review. We are glad that you were able to take advantage of our complimentary fitness center and indoor pool. We feel that our current pricing levels are competitive, but your feedback lets us know that perhaps we should look into this. Our lobby/business center/escape bar is FREE for the first 30 minutes of computer use and this has been very popular with our guests. Complimentary coffee, in-room safes and refrigerators are in each guest room. We appreciate you bringing this to our attention as we strive to make our hotel the best it can be after our recent $25 million renovation.

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2013

I stayed here for a conference, the location could not have been better! One block from Michigan Ave and easy walking distance to museums, shopping and GREAT Italian restaurants. The rooms were very modern, clean and large. The service was impeccable, staff very friendly, very knowledgeable about the area and willing to help. I will be staying there again when I am in town,

  • Stayed: November 2013, travelled on business
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1  Thank Tracy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJ B, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this reviewResponded 25 November 2013

Wonderful Service is like music to our ears! It sounds like you had a fabulous stay while here at the Hyatt Chicago Magnificent Mile recently. We like to think we are a "hidden gem" amongst the hotels in Chicago and we thank you for taking the time to write a review on TripAdvisor. Our business travelers are pleasantly surprised when they attend meeting here as we have the most up to date technology that we can possibly have due to our recent re-invention which was completed in June 2013. Your acknowledgment of our friendly staff will be relayed to them.
The next time you are in Chicago, we are glad that you will be staying with us again!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2013

This property is a quaint, quiet, well run newly remodeled Hyatt. Offering all of the amenities of the Hyatt experience from pleasant, clean décor to extremely well trained staff that puts the guest first. Conveniently located 2 blocks east of Michigan and app 8 blocks north of Wacker you will find yourself in the heart of shopping and fine/casual dining to your hearts content. If you don't enjoy the hustle/bustle of the convention type hotel you might just love this location.

Room Tip: Open a Hyatt passport account and the front desk will give you the best available room in your class...
  • Stayed: November 2013, travelled on business
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Thank Kristopher K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJ B, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this reviewResponded 22 November 2013

Just knowing that the Hyatt Chicago Magnificent Mile is your favorite hotel in Chicago has made my day! We like to think that we are as stunning as we are convenient because we are actually just one block away from Michigan Avenue and the Magnificent Mile. Our recently completed renovation has been overwhelmingly received and we are getting a lot of positive feedback from our guests as well as meeting planners who love the design effort and upgrades such as our "Escape Bar" next to the hotel lobby which includes space for informal small meetings, intimate social gathering or just as a place to check emails and/or enjoy a good book from the hotel's library. We also realize that many of our visitors choose us because our staff treats all of our guests as "family." Come back and see us again soon!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2013

The staff was very friendly and very helpful. Rooms were very clean and comfortable. Would recommend to anyone. Located a block off the magnificent mile.Many shops and restaurants within walking distance.

  • Stayed: November 2013
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1  Thank pcorea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJ B, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this reviewResponded 19 November 2013

Your very kind review of the Hyatt Chicago Magnificent Mile is one to be treasured! We like to feel that our hotel is a great place for a weekend getaway, business trip, special event or whatever reason brings you to our city. Our location makes it easy for guests to check out everything that Chicago has to offer. We thank you for your nice comments about our staff - very friendly and very helpful are what they are all about! Our staff cannot wait to welcome you back once again.

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2013

This is a great hotel one of the nicest I have stayed in while in Chicago. They have updated a lot and the restaurant area and rooms are fresh and new. The fitness area is fantastic. The staff is more than friendly and helpful. The TV and amenities are new and and up to date including a great internet signal. The location is great for shopping and downtown fun and entertainment. The only negative and if your a light sleeper you will want to use the supplied ear plugs is the hospital across the street has ambulances all night and day and it can be loud. I was on the 17th floor the highest in the building and I heard them. I do recommend this hotel because the positives far outweigh the evening sirens.

Room Tip: Ask for the top floor with a city view, and park next door and save $15 a day.
  • Stayed: November 2013, travelled on business
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1  Thank OntarioFundaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJ B, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this reviewResponded 15 November 2013

We are glad that you recommended our hotel for guests to Chicago. Our newly renovated hotel which is located near the Northwestern Hospital and University campus is a favorite with those who frequent our city. Everything is brand new from top to bottom and our hotel has an added bonus in that we have special rates for our Northwestern guests who are visiting. We also offer discounted rates to guests of Lurie Children's Hospital and the Rehabilitation Institute of Chicago. These rates are subject to availability, but are priceless to those who spend time or are employed by at any of the area hospitals. Our great hotel with its fabulous location is one that we are proud of. We hope to see you again soon.

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Centric Chicago Magnificent Mile

Address: 633 North Saint Clair Street, Chicago, IL 60611-3234 (Formerly Wyndham Chicago)
Phone Number:
Region: United States > Illinois > Chicago > Streeterville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Chicago
#19 Family Hotel in Chicago
#20 Romantic Hotel in Chicago
#28 Luxury Hotel in Chicago
Price Range: £101 - £318 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Centric Chicago Magnificent Mile 4*
Number of rooms: 419
Official Description (provided by the hotel):
At the Hyatt Centric Chicago Magnificent Mile Hotel, you'll experience the electric energy of the Windy City with a coveted address right by Michigan Avenue. Explore all the city has to offer-from noted attractions like Navy Pier to high-end shopping along the Magnificent Mile-then relax in one of our welcoming guestrooms. The hotel's 419 guest rooms, 20,000 square ft of meeting and banquet space, trendy restaurant & lounge, lobby, indoor pool and fitness center have all received a recent dramatic renovation in customer convenience, design and furnishings. State of the art technology has been incorporated throughout the hotel. Our two magnificent ballrooms will dazzle you and are perfect for social events as well as business functions. ... more   less 
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Also Known As:
Wyndham Chicago Hotel Chicago
Chicago Wyndham

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