Stayed here over Memorial Day weekend. It is a great location, but the hotel was far from being a Category 8 Marriott hotel -- I have stayed in Marriott Courtyards that were much nicer!
Nothing major, but a few things about our stay...
- The check-in took forever -- I was about 5th in line and probably took 20 minutes!
- The elevator and room keys are different, so you always had to carry both.
- The back of our toilet was just some sort of tray placed over the top.
- The TV remote didn't work.
- The phone by the bed didn't work.
- The ice machine on our floor didn't work.
- Went to ask the concierge about some dinner recommendations and she was completely clueless.
- The staff was pretty ambivalent about everything.
I guess this is a new property for Marriott, but wish they would get it up to snuff before acting like it is a premier property!
- Official Description (provided by the hotel):
- The crown jewel of the Marina City complex in River North, right on the Chicago River - Hotel Chicago, Autograph Collection is steps from The House of Blues. Featuring stylish, rooms with floor-to-ceiling windows, you'll soak in all the magic the city of Chicago has to offer. The Magnificent Mile, Merchandise Mart, Art Institute, Millennium Park, Theater District, and of course State Street's nightlife are all within walking distance. All 354 rooms and suites offer plush comforts amenities include Presidential double pillow top mattresses and 370 thread-count Egyptian cotton linens. All guestrooms feature 42-inch high definition TVs, working desk, fully stocked minibars, and floor to ceiling windows with views of the Chicago River or City. ... more less
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- Also Known As:
- Hotel Sax Chicago