Staff was accommodating and courteous. The room was a fair size and very clean, we were four women in for four nights during the summer. Parking is very pricey compared to other locations, valet parking is $65 a night with in and out privileges or you can choose the cheaper option of $40 a night with no in and out privileges off site of the hotel. The staff although friendly are not very forthcoming with information or know any of the sites. There is a continental breakfast in the morning Mon- Fri and a evening lounge free of charge. We stumbled across this concierge room accidentally. Every time we asked the staff about an attraction they had never been. The hotel should take the time to offer freebies to their staff so that they are informed and helpful to their guests. I inquired if our room had just been renovated as their was a fan in the bathroom and no way to turn it on. No plug in the bathroom and the sprinkler system was installed but not finished. There was a very strangely placed wainscotting trim at the top of the wall that was falling off and we have no idea what was going on with the computer part of the mini bar. As four friends we didn't spend much time in the room so it was not a problem until we all need to shower. All in all I would go back and stay at this hotel. The staff was lovely.
- Official Description (provided by the hotel):
- The crown jewel of the Marina City complex in River North, right on the Chicago River - Hotel Chicago, Autograph Collection is steps from The House of Blues. Featuring stylish, rooms with floor-to-ceiling windows, you'll soak in all the magic the city of Chicago has to offer when staying at our Chicago hotel. The Magnificent Mile, Merchandise Mart, Art Institute, Millennium Park, Theater District, and of course State Street's nightlife are all within walking distance. All 354 rooms and suites offer plush comforts amenities include Presidential double pillow top mattresses and 370 thread-count Egyptian cotton linens. All guestrooms feature 42-inch high definition TVs, working desk, fully stocked minibars, and floor to ceiling windows with views of the Chicago River or City. Enjoy an extraordinary trip to Illinois by staying at Hotel Chicago Downtown, Autograph Collection. ... more less
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- Also Known As:
- Hotel Sax Chicago