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“Very Nice, Great Location”

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Homewood Suites by Hilton Chicago-Downtown
Ranked #50 of 188 Hotels in Chicago
Certificate of Excellence
st louis
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Very Nice, Great Location”
Reviewed 18 July 2011

We spent 1 night here. We went to Wrigley & did some shopping. Michigan Avenue is only a couple of streets away. Breakfast was an extended breakfast & very good. Room was very nice, roomy (has a small kitchenette, living room & very comfortable. Price was reasonable. We requested a late check out & it was no problem or charge.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank dswaggers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHSRoger, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review, 24 July 2011
Thank you for your positive feedback and I hope you enjoyed the game!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,616 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (404)
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Manchester, England
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 July 2011

6 night stay with husband and son - our 4th visit and it was as comfortable as ever. We had a 2 dbles, one bed suite on the 17th floor and it was very quiet. The staff are so warm, friendly and very efficient. The breakfasts are great (more of the gorgeous bacon, please!) and the rooms are spacious. For quality and price you can't go wrong with the Homewood Suites Chicago Downtown.

Tourist Tips: Art Institute is now free on Wednesdays (poss. only during summer).
Grosse Point Lighthouse, Evanston - easy to get to using subway and local bus. Open Sat & Sun afternoons.
Jewel Osco supermarket on the next block is handy for meals, beer, wine and stocking the fridge/freezer.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank sue-manchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHSRoger, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review, 24 July 2011
Thank you for sharing your experience. Yes the bacon is a big hit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cosmopolis, Washington
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 July 2011

From our arrival to our departure, we encountered the best staff ever. The desk staff displayed humor on a very humid day. The "bellman" was gracious with the load of luggage for two rooms and 7 people. He took time to answer all questions and make sure we knew our way around. The breakfast was the grandest complimentary spread we have ever experienced. The "breakfast lady," Connie, was so cheery and took time for a brief conversational greeting each morning. The rooms were large, clean and comfortable. The complimentary dinner buffet was a surprise - with wine and beer, no less. A+++ experience.

Room Tip: Trust the TripAdvisor reviews.
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  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Cosmopolitan899
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHSRoger, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review, 24 July 2011
Thank you for sharing you high reviews with us and look forward to welcoming you back to the Homewood Suites by Hilton, Downtown Chicago.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
57 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 14 July 2011

I was here for a weekend vacation in July 2011. This is an all suite hotel located right in the heart of downtown Chicago. Each suite has a full kitchenette, pull out couch, separate bedroom with doors that close, and a standard bathroom attached to the bedroom. These are probably some of the bigger hotel rooms that you will find in the city of Chicago. The front desk staff was great and housekeeping did a fantastic job each day. The hotel offers free intenet, free breakfast each morning, and also has a pool and fitness center on the top floor. Parking is expensive if you have a car and they charge $42 per night, but this is typical for any downtown hotel. The hotel is located 1 block from the red line train and there are literally hundreds of shopping and dining options in the vicinity of the hotel.

This is not a luxury or full service property, but is great for families, groups of friends, and business travelers. I have stayed here several times and will be happy to return the next time I'm in town.

  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank Wade S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHSRoger, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review, 24 July 2011
Thank you for sharing your experiences. We will pass your feedback to the Housekeeping team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milwaukee, Wisconsin
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 12 July 2011

My husband and two kids stayed here for an overnight trip to Chicago (We're from nearby Milwaukee), to see Navy Pier with some friends from Ohio. We wanted to stay somewhere near Navy Pier and saw it was highly-ranked by TripAdvisor. It truly was worth it because we got a King Suite (with a living area and kitchen), 2 TV's, lots of extra blankets, and a great full buffet breakfast (not the "continental" ones). The trolley to Navy Pier was a short walk away, as well as shops, and we were next to such landmarks as the new Chicago Trump Tower, which was literally a block away!. Staff were friendly, service was great ! Definitely recommend staying here, especially for the price. Valet parking was steep but it's the running rate for all the other garages in the area..

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank iluvtraveling123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHSRoger, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review, 24 July 2011
Great to hear your family had a great experience during your stay. Thank you for recommending us we do look forward to your next visit.
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novato, ca
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 12 July 2011

Nothing but good things to say. Full kitchen with one bedroom. Perfect for families or, in my case, traveling with sister so she got sofa bed and privacy while I had the bedroom. Whole foods a short walk away. Trader Joe's just two blocks. 15 mn. walk to downtown loop. Across the street from Nordstroms and next to a great susi restaurant. No complaints. Very happy!

  • Stayed June 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank wsissel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHSRoger, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review, 24 July 2011
Thank you for your recommendations and sharing your experience while stay with us. We look forward to your next visit when in Chicago.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 July 2011

After reading good reviews about I booked a 5 night stay. Checked in late bit called early in the day to assure we'd have a roll away as well as the pull out sofa for 2 teens. They somehow had us booked for two rooms instead. Got that sorted out and arrived around 10 pm. Checked in and waited for our luggage... Finally went down and got it ourselves. The room was a little grungy, furniture shabby, and discovered a suspicious stain on the duvet cover. Ewww. Called for a new duvet cover which was delivered and unceremoniously handed to me. FYI it's kinda gross to have to change the duvet cover in a hotel. Next day tried to iron a dress for dinner and the iron didn't work. Called for a replacement, waited a while, called again and was brought another iron which also didn't work. Third time was a charm. Oh boy. Too bad we paid in advance. Won't be staying here again.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Takepictures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHSRoger, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review, 14 July 2011
I appreciate your feedback on the experiences you received while staying with us. I apologize in regards to the unfortunate housekeeping experience you uncovered. We do have a very strict policy regarding the Housekeeping expectations and the team is aware of the very serious consequences if not followed. I hope that we have an opportunity to be your choice of stay when visiting Chicago in the future so please feel free to contact me directly.

Roger Young
General Manger
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Additional Information about Homewood Suites by Hilton Chicago-Downtown

Property: Homewood Suites by Hilton Chicago-Downtown
Address: 40 East Grand Avenue, Chicago, IL 60611-3506
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#46 Romantic Hotel in Chicago
#53 Family Hotel in Chicago
#68 Business Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Chicago-Downtown 3*
Number of rooms: 233
Official Description (provided by the hotel):
Your downtown Chicago experience begins here, welcome to the Homewood Suites by Hilton Chicago Downtown. Our location places you within walking distance to the Magnificent Mile, world-class restaurants and the infamous Chicago attractions. Where service is nothing short of extraordinary, the Homewood Suites family will welcome your every request. All of our guests will enjoy the following amenities,•Spacious, Newly Renovated two-room King suite with separate living, sleeping areas and fully equipped kitchens •Complimentary daily hot breakfast buffet •Complimentary Monday through Thursday Dinner Reception, meal with beer, wine and soda •Complimentary high-speed Wireless Internet access throughout the Hotel •Complimentary executive business center with high-speed Internet access •Complimentary cardio-fitness and indoor pool •Complimentary grocery shopping service •Complimentary coffee, tea, hot chocolate or cider all day long in the lobby •24 hour convenience shop •Hilton Honors Points -receive BOTH airline miles and hotel points for every stay with us. Check us out online for discounts and packages! ... more   less 
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Also Known As:
Homewood Suites By Hilton Chicago Downtown Hotel Chicago
Homewood Suites Chicago Downtown
Homewood Chicago
Hilton Chicago
Chicago Hilton
Chicago Homewood Suites

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