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“Enjoyable”

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Homewood Suites by Hilton Chicago-Downtown
Ranked #50 of 188 Hotels in Chicago
Certificate of Excellence
Jersey Shore, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Enjoyable”
Reviewed 21 February 2014 via mobile

We stayed here for 5 nights, we were in town for our son's Navy Graduation February 2014. I highly recommend Homewood Suites! The staff is very friendly, caring and the rooms are very clean. The food was Mmmm good. We are planing on returning later in the year. Upon checking out at 3:00 am, we were greeted by a really nice gentleman named, Noel. He gave us hot tea for our long ride back home to N.J...The Thomas's

Stayed February 2014, travelled with family
Helpful?
1 Thank Naomi T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review, 25 February 2014
Naomi T,

Thank you for recently visiting with us and for posting a review of Homewood Suites downtown Chicago. Congratulations on your son’s Graduation! I was pleased to see that you and your family had an enjoyable experience at our hotel. If it would not be too much of an inconvenience, would you be kind enough to “like” us on facebook? We look forward to welcoming you back later this year and creating another enjoyable experience for you and your family.

Sincerely,

Jason Park
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,616 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (404)
Date | Rating
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  • English first
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English first
St. Louis, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 February 2014

Was traveling for business and the staff was very helpful. Amr, in valet, always had a smile on his face, greeted me by name, and had my car ready when I needed it. The fitness center is a plus and the room was very comfortable and loved having a refrigerator!

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Melinda E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review, 25 February 2014
Melinda E,

I want to thank you for sharing the details of your recent visit with us. I was delighted to see that you had an enjoyable experience at Homewood Suites downtown Chicago. I appreciate you mentioning the very helpful staff. If it would not be too much of an inconvenience, would you be kind enough to “like” us on facebook? We look forward to seeing you again the next time you are in Chicago.

Sincerely,

Jason Park
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Munroe Falls, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 February 2014

My 5yr old son and I traveled to Chicago for our first time and stayed here over a weekend. Amer and his staff went out of their way to make us comfortable. They were always smiling, cheerful and willing to help. I will definitely stay here next time we travel to Chicago and look for other Homewood Suites to stay at in other cities. Their complementary breakfast (Mon-Thurs) was a real breakfast (eggs, meat, toast, bagels, cereal, potatoes, etc.) served as a buffet. They also offer complementary dinner Mon-Thurs, which we were unable to attend. If you are looking for a good restaurant I highly recommend Joe's, right next to the hotel.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sara T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review, 24 February 2014
Sara T,

Thank you for your review of Homewood Suites downtown Chicago. It made me very happy to see that you and your son enjoyed your experience at our hotel. I am glad that you liked the complimentary full-hot breakfast. If it would not be too much of an inconvenience, would you be kind enough to “like” us on facebook? Thank you for your feedback and we look forward to hosting you at the hotel the next time you are in town.

Sincerely,

Jason Park
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Detroit, United States
1 review
Reviewed 18 February 2014

My family has stayed at this hotel on several occasions. Location is great, with in walking distance of Michigan Ave shopping and attractions. Clean up-to-date rooms. Pool is a nice plus for a hotel in this area.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review, 24 February 2014
John F,

Thank you for taking the time to post your thoughts on our hotel. I was pleased to see that you found good value at Homewood Suites and took advantage of the great location. If it would not be too much of an inconvenience, would you be kind enough to “like” us on facebook? We hope that when your travels bring you back to downtown Chicago, we will remain a top choice for you.

Sincerely,

Jason Park
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
1 review
Reviewed 17 February 2014 via mobile

The staff is very freindly, always willing to help any way they can and very accommodating. My family and myself had a wonderful experience staying here. It is in the center of everything an certainly a walking distance to almost anywhere you would want to go....worst case a short taxi drive. Will definitely come here again.

Stayed February 2014, travelled with family
Helpful?
Thank Sawsan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review, 24 February 2014
Sawsan A,

Thank you for your feedback after your recent visit to our hotel. I was delighted to see that you and your family felt at home while at Homewood Suites and had a wonderful experience. I see that you were able to take advantage of the location and explore the city. If it would not be too much of an inconvenience, would you be kind enough to “like” us on facebook? We look forward to accommodating you again the next time your travels bring you to Chicago.

Sincerely,

Jason Park
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bloomington, Indiana
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 February 2014

We recently stayed at this hotel and found the location and amenities to be fantastic! Here are a few pros and cons from our visit:

Pros-
Location, location, location! (right off Michigan Ave in the heart of the city)
Room size for family of 3
Hot breakfast included (saved some money here)
Views from upper floors are lovely

Cons-
Internet times out every 10 minutes (very frustrating when watching Netflix)
TV lost reception on channels periodically (particularly in the upper channels)
Parking is valet only and $55 a day (we found cheaper self-parking within a block)

Overall, the stay was enjoyable and we will likely rebook at this location in the future.

Room Tip: Request upper floors, facing South
See more room tips
  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kate M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review, 24 February 2014
kate8063,

Thank you for recently visiting with us and for posting a review of Homewood Suites downtown Chicago. I was happy to see that the location of the hotel was perfect for you and your friends. I do apologize for any inconvenience the internet and tv reception going in and out created. We hope you give us the opportunity to create a great experience for you again soon.

Sincerely,

Jason Park
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
104 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 February 2014

Stayed here with my husband and two kids (age 9,7). This hotel was perfect. It was easy to get to by L or bus. Free hot breakfast was actually really good. There was a full kitchen and a grocery store just a few blocks away. The rooms are very nice, comfortable and clean. The indoor pool on the upper floor is surrounded by windows with views of downtown. Price was good too. We'll definitely stay here again.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cardina4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review, 24 February 2014
cardina4,

Thank you for your review of Homewood Suites downtown Chicago. I was delighted to see that you and your family had a great experience at our hotel. I see that you were able to take advantage of the complimentary breakfast, in-suite kitchen, and pool. If it would not be too much of an inconvenience, would you be kind enough to “like” us on facebook? Thank you for your feedback and we look forward to hosting you at the hotel the next time you are in town.

Sincerely,

Jason Park
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Chicago-Downtown

Property: Homewood Suites by Hilton Chicago-Downtown
Address: 40 East Grand Avenue, Chicago, IL 60611-3506
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#46 Romantic Hotel in Chicago
#53 Family Hotel in Chicago
#68 Business Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Chicago-Downtown 3*
Number of rooms: 233
Official Description (provided by the hotel):
Your downtown Chicago experience begins here, welcome to the Homewood Suites by Hilton Chicago Downtown. Our location places you within walking distance to the Magnificent Mile, world-class restaurants and the infamous Chicago attractions. Where service is nothing short of extraordinary, the Homewood Suites family will welcome your every request. All of our guests will enjoy the following amenities,•Spacious, Newly Renovated two-room King suite with separate living, sleeping areas and fully equipped kitchens •Complimentary daily hot breakfast buffet •Complimentary Monday through Thursday Dinner Reception, meal with beer, wine and soda •Complimentary high-speed Wireless Internet access throughout the Hotel •Complimentary executive business center with high-speed Internet access •Complimentary cardio-fitness and indoor pool •Complimentary grocery shopping service •Complimentary coffee, tea, hot chocolate or cider all day long in the lobby •24 hour convenience shop •Hilton Honors Points -receive BOTH airline miles and hotel points for every stay with us. Check us out online for discounts and packages! ... more   less 
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Also Known As:
Homewood Suites By Hilton Chicago Downtown Hotel Chicago
Homewood Suites Chicago Downtown
Homewood Chicago
Hilton Chicago
Chicago Hilton
Chicago Homewood Suites

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