Got a great price on a king room in this hotel by booking this hotel online. Better rate than anywhere else in the city. We found it okay and checked in, thinking it looked like a really cute place. Upon getting to our room, we started noticing things like scratches on the walls, stains on the carpet and furniture and other cleanliness issues. Overall, the place needs a DEEP clean. There was a stain on the bench in our room that certainly shouldn't have been there-if anything remove the bench. The lightswitches were dirty and next to the toilet it looked like someone had rubbed boogers on the wall!!!
Our iron didn't work, so we requested a replacement. The front desk said they'd be right up with one and after waiting 30 minutes or so, we decided to pass on ironing our shirts and went out wrinkled as we had time constraints.
The rooms lack counter space and the beds could be firmer. If you like a hard bed, this is not the place for you.
It probably was very cute when it first opened but looks as if it has gone down hill. The first night we were there, they had water with cucumbers as a treat but we never saw it again. It's these little touches that could have made up for the other things, but it appeared to be a one time thing.
The cafe is over priced, go to the wine bar down the street instead (third coast).
While the decor is cute, it certainly didn't live up to the expectations. I'd much rather stay at a real beach themed hotel in Florida than at this place again.
- Official Description (provided by the hotel):
- Hotel Indigo Chicago Downtown Gold Coast The newest member of the Intercontinental Hotels Group family, Hotel Indigo is a branded boutique hotel that offers a refreshing alternative to traditional hotels. Quietly nestled on a tree-lined street, Hotel Indigo Chicago Downtown Gold Coast is located in one of Chicago's oldest and most historical neighborhoods, and is just steps from downtown Chicago and easily accessible from O Hare International Airport (ORD) and Midway Airport (MDW) . The location is ideal for guests who want to spend their days shopping on Chicago's Magnificent Mile and Oak Street's Boutique Row or indulge in the nightlife of Rush Street. Guests staying in enjoy free wireless Internet , Aveda bath amenities, spa-inspired showers, complimentary fitness center, locally roasted Metropolis coffee products in our restaurant and a fine wine selection in Phi, our lobby lounge. Hotel Indigo Chicago Downtown Gold Coast is pet friendly , and has numerous amenities for your travel companions so they may enjoy their stay as much as you will. Our Torchbearer Award winning service will be sure to impress all guests. Enter Hotel Indigo and sense the difference. The colors calm. The imagery excites. The architecture delights. You are relaxed, refreshed, renewed. You are inspired! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Travel Republic (UK), IHG, Expedia, Ebookers, HotelsClick, HotelQuickly, 5viajes2012 S.L. and getaroom.com so you can book your Hotel Indigo Chicago Downtown Gold Coast reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Indigo Chicago
- Chicago Hotel Indigo