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“Very nice "quirky" hotel”

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Hotel Indigo Chicago Downtown Gold Coast
Ranked #118 of 188 Hotels in Chicago
Bettendorf, Iowa, USA
Level Contributor
136 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Very nice "quirky" hotel”
Reviewed 12 July 2012

We were looking for a place to spend our 30th anniversary in Chicago, but didn't want one of the usual "beige" places. Happened upon this hotel and checked it out on Tripadvisor. We spent 2 nights there and it was very nice. The rooms were very small, but decorated nicely. We had the "blueberry" room! Bright colors reminiscent of a beach getaway! The staff were all very helpful, especially Ed - the guy who carried our luggage, opened our doors, got our cabs and was just all-around friendly.

I have no complaints, but 2 things should be noted. One, the door to the room had a lot of space between it and the wall, so that a lot of light came in all night long. I like it to be dark when I sleep, so that was a bit annoying. Two, the breakfast (not included, but reasonably priced) took forever. There was only one gal taking orders, cooking, delivering, bussing dishes...etc. After awhile, someone came to help her. Also - it was 9:30 am and they were out of sweet rolls, had no small coffees and were out of bacon. A little disappointing, but again, overall we had a good experience, especially for the price. Location was wonderful!

  • Stayed July 2012, travelled as a couple
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Helpful?
1 Thank karin h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (221)
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English first
Riverdale, Maryland, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 July 2012

My wife and I were in town for the Taste of Chicago in July 2012. The accomodations were clean and spacious. We were also pleasantly surprised by the hardwood floors in our room and the delightful decor in our room as well as throughout the entire hotel. As pet lovers, we greatly appreciated how hospitable everyone was to our four-legged family member - providing dog treats, toys and water bowl for him in the lobby! Definitely two "paws" up! Furthermore, the fitness center was sufficent and the location is close to everything! The front desk staff was very helpful as well.

The only drawback to this hotel was the lack of a refrigerator and microwave in the suite. The staff made up for this by storing our leftovers from a night out on the town in their refrigerator. I would recommend this hotel to anyone who is in town and looking for clean, safe and comfortable accomodations.

  • Stayed July 2012, travelled as a couple
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Helpful?
1 Thank Corey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orchard Park, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 July 2012

Charming hotel in the heart of Chicago. Walking distance to all the great things to do: restaurants, shopping, the beach, Navy Pier. The fact that the building is 'older' makes you feel like it belongs there among the 100 year old brownstones in the windy city. The decor is cheerful, bright and fun! Family and dog friendly.

  • Stayed July 2012, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Melanie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waukegan, Illinois
1 review
Reviewed 11 July 2012

I had trouble with my key and was locked out of my guest room. German Housmen, an employee standing nearby asked my problem and told me to wait there and he would get me a key that worked. In what seemed like only 10 minutes - and that type of wait usually seems a lot longer - German arrived with a key that worked. What a nice man. I actually made my appointment on time. I called down to the desk and requested a cab as I was leaving my room and one was waiting at the door for me. The staff makes a point of recognizing you and making sure that you are comfortable. I was very impressed with the service and will certainly stay at Hotel Indigo again.

Room Tip: My first stay so I can't compare.
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  • Stayed July 2012, travelled solo
    • Value
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Helpful?
Thank Cheryl R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
189 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 9 July 2012

I really enjoyed this hotel. It couldn't be in a better location. There are tons of things within walking distance and it is close to the train as well. My queen bed room was small, but everything was nice and up-to-date. There isn't really a restaurant in the hotel (just some breakfast basics at a little deli-type counter as far I could tell), but you are so close to restaurants within walking distance, who cares? I really liked the price I paid - good value for the money.

  • Stayed July 2012, travelled solo
    • Value
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Helpful?
Thank FemaleTraveler85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wausau, Wisconsin
1 review
Reviewed 8 July 2012

The location is pretty fantastic - right by the red line, a grocery store, Starbucks, Walgreens, and a 24 hour Dunkin Donuts/Baskin Robbins. Lots of great neighborhoods and activities within walking distance. That is pretty much all I can say kindly about the hotel.

First, one elevator was broken the entire time we were there. The elevator that did work has the capacity to hold maybe 6 or 8 people - less with luggage. As a results, waits for the elevator were very long and sometimes we had to wait several times around for a ride.

Second, the temperature in our room was never below 77 degrees the entire time we were there. It was hot and humid - an awful experience. The air conditioner in our room didn't allow the temperature to be set under 65, so we couldn't cool it down any more. Plus, housekeeping turned off the air on a very hot day, so it was a scorcher when we came back one day. On top of that, we were forced into a smoking room. As someone with allergies who comes from a smoke-free state, this was totally miserable.

Third, the room was dirty. Not filthy, but definitely dirty. There was hair on the floor every day. Our shampoo and conditioner had hair on it the first day that wasn't ours - it was clear by the amount in the bottles that they had previously been used. Our TP wasn't replaced. Dirty glasses were left sitting out on the nightstand. Our sheets has blood spots on them. It was gross. A lot of the dirt is just because the place needs refurbishing...kind of like an old house. It's technically clean, but just doesn't feel clean. Our bed was super squeaky too.

I would never stay here again. I'm not entirely sure I would ever stay at any Hotel Indigo again based on this experience. The lobby was super cute. It had so much potential, but it just fell short.

  • Stayed July 2012, travelled as a couple
    • Value
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Helpful?
Thank 10MaggieM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spanish Fort, Alabama
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 July 2012

A fab little boutique hotel with nice, clean, comfortable rooms, and stylish decor. Great location and an easy walk to some decent restaurants and shops on Chicago's Gold Coast. Not much in the way of on site dining - there's a cafe with some basic breakfast items, a small lounge bar usually staffed by indifferent bartenders who don't know how to use the remote for the TV.

  • Stayed March 2012, travelled solo
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Helpful?
Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Indigo Chicago Downtown Gold Coast

Property: Hotel Indigo Chicago Downtown Gold Coast
Address: 1244 N Dearborn Pkwy, Chicago, IL 60610-5197 (Formerly Claridge Hotel)
Phone Number:
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#31 Spa Hotel in Chicago
#99 Business Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hotel Indigo Chicago Downtown Gold Coast 3.5*
Number of rooms: 163
Official Description (provided by the hotel):
Hotel Indigo Chicago Downtown Gold Coast The newest member of the Intercontinental Hotels Group family, Hotel Indigo is a branded boutique hotel that offers a refreshing alternative to traditional hotels. Quietly nestled on a tree-lined street, Hotel Indigo Chicago Downtown Gold Coast is located in one of Chicago's oldest and most historical neighborhoods, and is just steps from downtown Chicago and easily accessible from O Hare International Airport (ORD) and Midway Airport (MDW) . The location is ideal for guests who want to spend their days shopping on Chicago's Magnificent Mile and Oak Street's Boutique Row or indulge in the nightlife of Rush Street. Guests staying in enjoy free wireless Internet , Aveda bath amenities, spa-inspired showers, complimentary fitness center, locally roasted Metropolis coffee products in our restaurant and a fine wine selection in Phi, our lobby lounge. Hotel Indigo Chicago Downtown Gold Coast is pet friendly , and has numerous amenities for your travel companions so they may enjoy their stay as much as you will. Our Torchbearer Award winning service will be sure to impress all guests. Enter Hotel Indigo and sense the difference. The colors calm. The imagery excites. The architecture delights. You are relaxed, refreshed, renewed. You are inspired! ... more   less 
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Also Known As:
Hotel Indigo Chicago
Chicago Hotel Indigo

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