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“Great hotel. Well located. Amazing staff.” 5 of 5 bubbles
Review of Hotel Indigo Chicago Downtown Gold Coast

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Hotel Indigo Chicago Downtown Gold Coast
Ranked #114 of 187 Hotels in Chicago
Moscow, Russia
1 review
“Great hotel. Well located. Amazing staff.”
5 of 5 bubbles Reviewed 15 December 2013

Stayed at Indigo hotel Chicago for several days many times. Very friendly and helpful staff. Special thanks to Alma Hodzic! Rooms are clean and have very interesting design. The hotel is well located. Highly recommended!!!

Room Tip: All rooms are comfortable
See more room tips
  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Vera Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,222 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (220)
Date | Rating
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  • Dutch first
  • English first
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English first
Los Angeles, California
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 14 December 2013

Let's start with the positives, shall we? Great location in a safe neighborhood. Only a few minutes walk to the nearest subway station and lots of great restaurants. Erica is a joy at the front desk when you arrive. Lisa and Alma (front office manager) were also super friendly and warm. When we arrived they offered us complementary drinks and snacks. Reasonable prices and spacious accommodations await you. There's also a bar and cafe downstairs.

Now the negatives. First of all, Eldina at the front desk was extremely rude as if we were inconveniencing her with any requests. She also refused to help us several times. The internet is very slow, which made it difficult to do work in the room. The rooms, while being comfortable and large, are a bit old and outdated.

Room Tip: Internet is better in the lobby.
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  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Merlin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo, New York
Level Contributor
96 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 12 December 2013

Perfect spot blocks from Gold Coast,Michigan mile and Lincoln park. A short walk to lakeshore ! Blocks from great restaurants, bars, shopping and public transportation. A little pricey but we got a great deal staying thanksgiving day and checking out the Monday after.

Room Tip: Always ask for corner room better views
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  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Pecpmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siesta Key, Florida
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 10 December 2013

A great place to stay, close to bars and shopping. Rooms can be small but very comfortable. Would definitely stay again. Staff very accommodating. Nice little cafe next door on left when you walk out for breakfast.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank livesonsiestakey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
2 reviews
4 of 5 bubbles Reviewed 8 December 2013 via mobile

What a nice surprise this hotel turned out to be! It is nestled in a great neighborhood and easy access to Subway, shops and restaurants. The room is larger than I anticipated and the staff is very helpful and friendly. Would definitely stay here again!

Stayed December 2013, travelled with friends
Helpful?
Thank Daisy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
Level Contributor
269 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
5 of 5 bubbles Reviewed 7 December 2013

If this location is good for you then this hotel is a great choice. It's not a large property but there's a nice sitting area and bar as you enter and a small restaurant - although we didn't eat there during our stay. We had two rooms each with 2 queen beds and the rooms were very spacious although those ending in 02 seem to be the largest...702, 802 etc. the weekend rate was very good at $127 AAA and its a part of the Holiday Inn Hotel chain if you have any rewards points. You can valet at $40 per day or use the structure next door for $15/day. You can walk to the north end of Michigan Ave or cab it for under$10.

Room Tip: Those with 2 queens are probably the largest and those ending in 02. Nice views of Dearborn and a pe...
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  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PatienceWonderful
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
83 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 5 December 2013

I completely agree with msgee39.

I was also worried about Wifi signal based on other reviews but have spent the whole morning working on a VPN and had a Skype Video call, and it all worked without a hitch.

I also loved that the windows actually open, so if you're here during mild weather, you can get some fresh air directly into the room.

My bed was a bit softer than I would prefer but still comfy. Some of the paint could be touched up. The size of my (king) room was adequate and the bathroom was quite spacious.

I was impressed that my room service breakfast order showed up in under 10 minutes! The Keurig coffee machine made a nice cup but I still went to the lobby cafe for a proper giant coffee, which was very good.

Recommended!

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bru b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Indigo Chicago Downtown Gold Coast

Property: Hotel Indigo Chicago Downtown Gold Coast
Address: 1244 N Dearborn Pkwy, Chicago, IL 60610-5197 (Formerly Claridge Hotel)
Phone Number:
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#30 Spa Hotel in Chicago
#99 Business Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hotel Indigo Chicago Downtown Gold Coast 3.5*
Number of rooms: 163
Official Description (provided by the hotel):
Hotel Indigo Chicago Downtown Gold Coast The newest member of the Intercontinental Hotels Group family, Hotel Indigo is a branded boutique hotel that offers a refreshing alternative to traditional hotels. Quietly nestled on a tree-lined street, Hotel Indigo Chicago Downtown Gold Coast is located in one of Chicago's oldest and most historical neighborhoods, and is just steps from downtown Chicago and easily accessible from O Hare International Airport (ORD) and Midway Airport (MDW) . The location is ideal for guests who want to spend their days shopping on Chicago's Magnificent Mile and Oak Street's Boutique Row or indulge in the nightlife of Rush Street. Guests staying in enjoy free wireless Internet , Aveda bath amenities, spa-inspired showers, complimentary fitness center, locally roasted Metropolis coffee products in our restaurant and a fine wine selection in Phi, our lobby lounge. Hotel Indigo Chicago Downtown Gold Coast is pet friendly , and has numerous amenities for your travel companions so they may enjoy their stay as much as you will. Our Torchbearer Award winning service will be sure to impress all guests. Enter Hotel Indigo and sense the difference. The colors calm. The imagery excites. The architecture delights. You are relaxed, refreshed, renewed. You are inspired! ... more   less 
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Also Known As:
Hotel Indigo Chicago
Chicago Hotel Indigo

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