Our 4 day stay experience: Had to get a new key card EVERY time we returned to room...morning noon & night. No response from laconic staff. Attitude was "that's your problem". No regular coffee refills. Told they were out…each day…and if we wanted coffee we should get dressed and come down to the restaurant. Wife met a friend at the bar. Bartender wouldn't put tea lights on the table & when my wife asked him to light one for her table, he snapped "YOU go out and get some". Then he went back to bar and clipped his fingernails AT the bar. Some employees friendly but most very sour and seemed to care less about helping.
- Official Description (provided by the hotel):
- Hotel Indigo Chicago Downtown Gold Coast The newest member of the Intercontinental Hotels Group family, Hotel Indigo is a branded boutique hotel that offers a refreshing alternative to traditional hotels. Quietly nestled on a tree-lined street, Hotel Indigo Chicago Downtown Gold Coast is located in one of Chicago's oldest and most historical neighborhoods, and is just steps from downtown Chicago and easily accessible from O Hare International Airport (ORD) and Midway Airport (MDW) . The location is ideal for guests who want to spend their days shopping on Chicago's Magnificent Mile and Oak Street's Boutique Row or indulge in the nightlife of Rush Street. Guests staying in enjoy free wireless Internet , Aveda bath amenities, spa-inspired showers, complimentary fitness center, locally roasted Metropolis coffee products in our restaurant and a fine wine selection in Phi, our lobby lounge. Hotel Indigo Chicago Downtown Gold Coast is pet friendly , and has numerous amenities for your travel companions so they may enjoy their stay as much as you will. Our Torchbearer Award winning service will be sure to impress all guests. Enter Hotel Indigo and sense the difference. The colors calm. The imagery excites. The architecture delights. You are relaxed, refreshed, renewed. You are inspired! ... more less
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- Also Known As:
- Hotel Indigo Chicago
- Chicago Hotel Indigo