We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice hotel, great location”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hotel Indigo Chicago Downtown Gold Coast
Ranked #122 of 190 Hotels in Chicago
London
Level 4 Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Nice hotel, great location”
Reviewed 24 July 2014

I stayed here for 3 nights at the start of June. The city was really busy and I booked this hotel because it had rooms available. Turns out I was really lucky as the hotel had a good atmosphere, the rooms were good, the aircon worked, the bathroom was nice and the bed really comfortable. It was a very short walk to the metro, and also to a great choice of restaurants and a little further to the main shopping streets. I'd stay here again because although it had some minor decorating issues it was way better than a soulless downtown big chain hotel.

Also, I got there pretty early (1.30pm) and was checked into my room immediately.

  • Stayed June 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank North_Beach_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,262 reviews from our community

Traveller rating
    429
    484
    199
    89
    61
See reviews for
266
369
100
238
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (223)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Antioch, Illinois
2 reviews
Reviewed 23 July 2014

Thank you alma for all your help! We greatly appreciate all you did for us in finding a room and helping us when I made a reservation mistake , the room was so cute and the beds are so comfortable, but the best is the location, near everything, we walked to handcock, the beach, the concert at wrigley , thank you so much

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Kim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 July 2014

This hotel is super cute. Upon checking in, the lobby is a relaxing blue color with beach themed furniture. There is a bar and restaurant on-site, but I did not visit either. The Wifi was good and FREE, always a good thing! It reached both my room on the 8th floor and the gym. The rooms were a bit on the smaller side, but not bad. The unique beach theme was also in the rooms. My room was clean and had faux wood flooring. I liked that there wasn't carpeting, it felt a bit cleaner. The bed was big and comfortable. The bathroom was also a bit small. The shower curtain could have been a bit longer, which led to a lot of water spilling out on the bathroom floor. I used the gym a few times. I would have preferred more selections for the machines, but made do.
The location of the hotel was perfect! I was able to walk to two of the popular Chicago Pizza restaurants and they were AMAZING. I felt safe walking around the area alone. There was a starbucks just down the block, as well as a walgreens. Cabs were very easy to come by. On Saturday there was a Farmers market on the corner which was nice. I would definitely stay at this hotel again.

  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Deeannana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 July 2014

I've written three reviews of hotels in my entire life, most of which were to voice my displeasure with my experience. This review will be different, as I had the best customer experience ever at the Indigo. I travel frequently and am a platinum member with IHG for the last 5 years. Upon arriving my room was not ready and Alma was able to recommend a superb brunch at the Hashhouse (awesome and filling). After returning from lunch, my room was not quite ready so Alma upgraded me to a suite and opened up the bar early to accommodate my wait. She kept up a great conversation, served a mean drink, and made me feel like I was the most important guest in the hotel. I informed her that I had just taken a new job in Chicago and that I would be traveling back frequently. I am due back this Tuesday and was displeased to find out that all of the IHG properties were full. I called the Indigo and asked for Alma.......after a brief conversation......problem solved. I have a room at a great hotel with wonderful service and all is good. The Indigo just found its new biggest fan!!!

  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Judd W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henderson
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 July 2014

Beautifully located close to Lincoln Park and a short walk to the beach. Lovely neighborhood and very close to the subway.

Staff very uncaring and hotel has seen better days. Had to wait to check in, even though asked for early check in and arrived 30 minutes early. Has 14 floors and two elevators, with only one working at a given time.

No value for your money here and come to Chicago frequently and will stay away from this hotel.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
2 Thank Colleen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review, 6 August 2014
Dear Colleen H,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient.

However, we’re sorry we fell below your expectation regarding customer service. We will look into this concern. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Henderson, Nevada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 July 2014

Usually i stay at Kimpton Hotels but last minute I decided to give InterContinental Hotels Group a chance. The hotel itself is in a beautiful Chicago location, very close to many attractions and downtown. The hotel inside was not excellent but not bad either. The rooms were colorful and spacious but they definitely needed some TLC, i had a few maintance problems with the shower and AC unit but nothing major to regret my stay. Housekeeping staff is on point with service, rooms are clean as they should be. The staff at the indigo is friendly,welcoming and very communicative, Chelsea and Deena at checkout were the most fun they had me coming back for the cookies and tootsie rolls. I will be back (mainly for the cookies and tootsie rolls).

  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MisterRios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England, United Kingdom
Level 6 Contributor
142 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 17 July 2014 via mobile

We spent an enjoyable few days at this hotel sightseeing in Chicago. The location is slightly away from the city centre yet only 15 mins walk to places like oak street beach, Lincoln Park and the Mag Mile. It means it's quieter with more"local"style restaurants nearby like Marios and a few other places including Eduardos next door which has outdoor seating. There's also a Starbucks with outdoor seats just steps away. There are shops like walgreens there too. It was a couple of blocks from Clark/Division subway so for $5each we got the train to O'Hare (change lines at washington or Jackson) rather than the $55 quoted by the hotel for a taxi. The room was clean and comfortable with a large comfortable bed, plenty of hangers in the closet and best of all, Aveda toiletries replaced in the bathroom each day. The only gripe we had was the air con was rather noisy. Otherwise, the Internet worked well, staff were pleasant and the area felt safe, so we enjoyed our stay. We didn't eat or drink in the hotel as other places looked more authentic.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank lilgecko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Chicago hotels
Gold Coast
PUBLIC Chicago
PUBLIC Chicago
#95 of 190 in Chicago
1,614 reviews
Lincoln Park
Hotel Lincoln, a Joie de Vivre Hotel
Gold Coast
The Whitehall Hotel
The Whitehall Hotel
#76 of 190 in Chicago
1,537 reviews
Show Prices
Show Prices
Show Prices
Gold Coast
The Talbott Hotel
The Talbott Hotel
#12 of 190 in Chicago
2,797 reviews
Gold Coast
Thompson Chicago, a Thompson Hotel
Show Prices
Show Prices
Show Prices

Been to Hotel Indigo Chicago Downtown Gold Coast? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Indigo Chicago Downtown Gold Coast

Property: Hotel Indigo Chicago Downtown Gold Coast
Address: 1244 N Dearborn Pkwy, Chicago, IL 60610-5197 (Formerly Claridge Hotel)
Phone Number:
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#30 Spa Hotel in Chicago
#99 Business Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hotel Indigo Chicago Downtown Gold Coast 3.5*
Number of rooms: 163
Official Description (provided by the hotel):
Hotel Indigo Chicago Downtown Gold Coast The newest member of the Intercontinental Hotels Group family, Hotel Indigo is a branded boutique hotel that offers a refreshing alternative to traditional hotels. Quietly nestled on a tree-lined street, Hotel Indigo Chicago Downtown Gold Coast is located in one of Chicago's oldest and most historical neighborhoods, and is just steps from downtown Chicago and easily accessible from O Hare International Airport (ORD) and Midway Airport (MDW) . The location is ideal for guests who want to spend their days shopping on Chicago's Magnificent Mile and Oak Street's Boutique Row or indulge in the nightlife of Rush Street. Guests staying in enjoy free wireless Internet , Aveda bath amenities, spa-inspired showers, complimentary fitness center, locally roasted Metropolis coffee products in our restaurant and a fine wine selection in Phi, our lobby lounge. Hotel Indigo Chicago Downtown Gold Coast is pet friendly , and has numerous amenities for your travel companions so they may enjoy their stay as much as you will. Our Torchbearer Award winning service will be sure to impress all guests. Enter Hotel Indigo and sense the difference. The colors calm. The imagery excites. The architecture delights. You are relaxed, refreshed, renewed. You are inspired! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Priceline, TripOnline SA, 5viajes2012 S.L., Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your Hotel Indigo Chicago Downtown Gold Coast reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Indigo Chicago
Chicago Hotel Indigo

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing