We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“A gem of a hotel in downtown Chicago!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Silversmith Hotel
Ranked #18 of 187 Hotels in Chicago
Certificate of Excellence
Kansas City
Level Contributor
151 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
“A gem of a hotel in downtown Chicago!”
4 of 5 bubbles Reviewed 1 July 2014

My friend and I had the pleasure of staying at the Silversmith Hotel over a weekend in June, and it was a completely delightful experience!

The hotel is perfectly located right on Jeweler's Row, at Wabash and Madison, just one block from Millennium Park. I know that many reviewers have commented on the El tracks right outside the front door; honestly, we didn't mind that. It was part of the ambiance of staying in a big city, and inside our room the trains sounded like a quiet "whoosh" when they went by. Even having a room across from the elevator wasn't noisy--there were only a couple times when we could hear groups of people laughing and talking as they went in and out; otherwise, it was very quiet.

We were traveling with bicycles, and were a little nervous when we drove up to the hotel, wondering how we'd store them and where we'd park our car (the hotel only offers valet parking, at $56/day). Being two women from not-large cities, we were feeling like fish out of water--and then we met Johnny. He was the doorman/valet/concierge when we arrived, and he immediately took us under his wing! He stored our bikes for us, showing us the room where they were secured; he told us about garage parking a block away (for $42/day), gave us recommendations on dinner, tips on finding essentials like the nearest drugstore and ATM, and was so much like a big brother that I gave him a huge hug!

A shout-out to Paige at the front desk: She was the soul of calm and patience, all throughout our stay; even when the desk got busy, I never saw her vary from her gentle, friendly demeanor. She was so welcoming, giving us maps/guidebooks of the city, tips on how to get to particular sites, and advice on the best walking routes. She even put up with multiple calls from me when I had questions such as how to arrange for meal delivery from a restaurant, or getting ice brought up to the room.

The room itself was luxurious and super-comfortable; each of the two queen-sized beds had a pillow-top mattress, and was like sleeping in a cloud. The bathroom was huge, the water pressure was good, and everything was sparkling clean. There were even two bathrobes in the closet for us to use during our stay!

The only mechanical difficulty we encountered was the room fridge (and, in my experience, those NEVER work well). It didn't get cooler than 39 degrees the first night, so we called Paige (bless her heart!) who had maintenance take care of it the following day; then it got down to 36 degrees.

We didn't eat at the hotel restaurant, so I can't comment on that, but I did stop in and ask if we could borrow cutlery as our meal delivery hadn't come with any, and the servers cheerfully found me a two complete sets of silverware with napkins and napkin rings--elegance in the details!

Every single person working at the hotel was friendly, kind, cheerful and willing and able to help, any time of the day or night. We almost felt like guests in someone's home, rather than travelers staying in a hotel.

The next trip I take to Chicago, I am DEFINITELY staying at the Silversmith!

Room Tip: We asked for a room on the side of the hotel away from the El, so that may have been why it was so q...
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Galeda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans R, General Manager at The Silversmith Hotel, responded to this review, 3 July 2014
Thank you Galeda, for taking the time to share your experience at The Silversmith Hotel. We are so glad we could make for a pleasant experience in our recently reinvented hotel with modern, chic decor and luxury amenities. We too love our convenient location right alongside the loop, allowing guests to explore all that the city has to offer. We will be sure to pass on the kind words to Paige, and we hope to see you again the next time you visit Chicago!

Regards,
Hans Ritten
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,002 reviews from our community

Traveller rating
    1,269
    539
    129
    31
    34
See reviews for
387
720
120
388
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (548)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Milton, Canada
Level Contributor
86 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 1 July 2014

This hotel doesn't look like much until you enter your room - then it's impressive. Very nice clean room. No views to be had, but you can walk to shopping and restaurants if you like to walk, and you can catch a Taxi or train with ease. This hotel is located in "The Loop".

The continental breakfast is just ok, seating is a little scarce and you may find yourself clearing someone else's dirty plates and such so you can sit and eat.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicole D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans R, General Manager at The Silversmith Hotel, responded to this review, 3 July 2014
Nicole D., thank you for taking the time to review The Silversmith Hotel. Our recently reinvented space extends large guest bedrooms and beautifully decorated interiors that make for a memorable stay. We take our dining services very seriously, and we hope to provide a more impressive service for you the next time you visit us. Thank you again for choosing Silversmith.

Regards,
Hans Ritten
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 June 2014

I stayed at the Silversmith on the recommendation of a co-worker. I've never been to Chicago before, but when I go back, I won't even look for a different hotel. The staff was super friendly. The rooms were sparkling clean and look as if they've recently been renovated. The atmosphere was upscale and modern. There's a nice bar at ground level where you can sit and watch the world go by. Finally, the location is fantastic. You can walk all over the loop area and catch the L right outside the front door.

By the way...random thought...see the Bean at night. I thought, "A bean? What could be so great about a bean?" But believe me, the Bean is so cool!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CindyM22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans R, General Manager at The Silversmith Hotel, responded to this review, 30 June 2014
Cindy M, thank you for taking the time to review The Silversmith Hotel. We are so glad we could make such a lasting impression on your for your first time in the Windy City. Our staff strives to make every guest experience a special one and we are so glad we could accommodate. We are thrilled that you experienced our newly opened Adamus Restaurant and Lounge with creative, custom cocktails to help guests wind own after long days of travel. We very much look forward to your next stay, when we may make your second trip to Chicago just as memorable as the first!

Regards,
Hans Ritten
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 29 June 2014

My wife and I stayed here for four nights in June 2014 at the time of our 30th wedding anniversary. The location is excellent--just a couple of blocks from the Chicago Art Institute and right by a CTA train station. Everyone working here was helpful. My wife is disabled and she ordered a motorized scooter which was waiting for us at the hotel when we arrived. One night we went to a nearby restaurant. It was raining. One of the workers manning the front doors, Johnnie (Johnny?) looked at us and said, "Here, take my umbrella." Room were well appointed and quiet with high ceilings. I'd definitely go back again. Of course it helps that it's in Chicago--a truly great city.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PierreHD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans R, General Manager at The Silversmith Hotel, responded to this review, 3 July 2014
Thank you, PierreHD, for your review of The Silversmith Hotel. We are so glad we could make your 30th wedding anniversary a memorable one. We too love our convenient location just moments from the loop, giving our guests the opportunity to explore all that the Windy City has to offer. Our team here at Silversmith does their best to provide personable service, and we very much look forward to your next visit, PierreHD!

Regards,
Hans Ritten
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 27 June 2014

The rooms look the same on every floor, but it is pretty and modern. Front desk was very friendly.Very convenient if you want drinks at night. Nice big rooms. Its next to the subway but the walls and windows are sound proof, its like hearing it rain outside.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank snekl001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans R, General Manager at The Silversmith Hotel, responded to this review, 30 June 2014
Thank you snekl001, for your review of The Silversmith Hotel. Our recently reinvented hotel extends large guest rooms and modern, chic decor that make for a memorable stay. Our staff strives to provide helpful, personable service and we are glad to hear we could help accommodate for your time in the Windy City. We hope to have another chance to impress you the next time you are in Chicago, when perhaps you may try our newly opened Adamus Lounge!

Regards,
Hans Ritten
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 June 2014

Our first stay will not be our last! Upgraded our room to a top floor King Suite and loved the space, especially the high ceilings and large bathroom. That said, would have loved to see some towel racks in the bathroom (perhaps a part of the reno not yet complete??).
Great central location within walking distance of all the places to see. Best feature was the stop out front for the Orange Line from Midway Airport.

Room Tip: Its worth it to upgrade to a suite!
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TCA58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans R, General Manager at The Silversmith Hotel, responded to this review, 30 June 2014
Thank you TCA58, for taking time to review The Silversmith Hotel. We are so glad you were able to enjoyed our recently reinvented, spacious guest bedrooms with modern, chic decor. We too love our central location right alongside the loop, allowing guests to explore all that the Windy City has to offer. We look forward to your next visit, TCA58!

Regards,
Hans Ritten
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, Tennessee
Level Contributor
240 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 bubbles Reviewed 25 June 2014

Have stayed at The Silversmith several times before, but it has now been fully renovated and the improvements are substantial. The lobby and check-in are now on the first floor, there is a nice looking bar area and lots of sitting areas. There is a small business center in the corner with two computers and a printer (nice to be able to print your boarding pass). On the Mezzanine level (2nd floor ... old lobby and check-in) is ample additional seating areas if you just want to hang out and also a modest workout facility with treadmills facing the window looking out onto Wabash and the L.

The rooms are not cookie-cutter ... each seems to be just a little bit different than the next with a number of them being suites. Don't expect a great view. You are in the Loop next to the L-train with another building out the back. The hotel is only 10 floors so that also limits the view. However, if you want a great location where you can walk to the shopping on State Street and Michigan Avenue, easy train access, Dunkin Donuts, Chipolte, 24-hr Market, Target, TJMaxx, Marshalls, Millennium Park, and more, at a reasonable cost, this is a very good choice.

This was a combination business / pleasure trip as my wife was with me for the first 3 days. She felt safe venturing out on her own. She also appreciated the Keurig coffee machine in the room.

The staff is very friendly and helpful. The housekeeping staff does an excellent job. There are bellmen at the front door all the time. I would not hesitate to stay here again ... and again!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1TNtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans R, General Manager at The Silversmith Hotel, responded to this review, 25 June 2014
1TNtraveler, we are so glad you came back to visit us and experience our newly renovated hotel with art-deco inspired interiors and spacious guest bedrooms. We too love our location right alongside the loop, offering easy access to wonderful shopping and dining. We strive to provide the ultimate stay for both business and pleasure and it is great to hear we could accommodate for your time here. We look forward to your next visit, when perhaps you may enjoy a cocktail at our newly opened Adamus Lounge.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Chicago hotels
Downtown / The Loop
The Palmer House Hilton
The Palmer House Hilton
#99 of 187 in Chicago
4.0 of 5 bubbles 8,508 reviews
Downtown / The Loop
Chicago Athletic Association Hotel
Downtown / The Loop
Virgin Hotels Chicago
Virgin Hotels Chicago
#14 of 187 in Chicago
4.5 of 5 bubbles 941 reviews
Show Prices
Show Prices
Show Prices
Downtown / The Loop
Radisson Blu Aqua Hotel
Radisson Blu Aqua Hotel
#19 of 187 in Chicago
4.5 of 5 bubbles 4,401 reviews
Near North Side
The Langham, Chicago
The Langham, Chicago
#2 of 187 in Chicago
5.0 of 5 bubbles 2,201 reviews
Near North Side
Kimpton Hotel Palomar Chicago
Show Prices
Show Prices
Show Prices

Been to The Silversmith Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Silversmith Hotel

Property: The Silversmith Hotel
Address: 10 S Wabash Ave, Chicago, IL 60603-2801 (Formerly The Silversmith Hotel & Suites)
Phone Number:
Region: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Family Hotel in Chicago
#13 Romantic Hotel in Chicago
#15 Luxury Hotel in Chicago
#17 Business Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Silversmith Hotel 4*
Number of rooms: 144
Official Description (provided by the hotel):
Enjoy exceptional service, a warm and elegant setting with an unparalleled location in downtown Chicago. The Silversmith Hotel Chicago Downtown is a a rare gem, that is encased in classical architecture and sparkling with a new choice of luxury through contemporary spacious guest rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Ebookers, Expedia, TripOnline SA, Agoda, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your The Silversmith Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Silversmith Hotel Chicago
The Silversmith Hotel And Suites
Silversmith Hotel Chicago

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing