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“Perfect stay and surroundings”

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Silversmith Hotel Chicago Downtown
Ranked #21 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed 24 July 2014

The hotel was clean, beautiful, and plush, I could not believe the warn greeting and helpfulness by every single member of hotel staff. They had customer service down to a Science which I loved!
The staff went that extra mile for us by getting public transportation and other activity brochures so we could visit the city attractions.
My stay was so enjoyable that I did not mind paying my bill.

Room Tip: No need to upgrade all the rooms are plush and beautiful!
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  • Stayed: July 2014, travelled with friends
    • Location
    • Rooms
    • Service
Thank LaVerne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans R, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded 28 July 2014

Thank you very much for taking the time to review The Silversmith Hotel. We are glad you had a wonderful stay with our luxury amenities and modern decor in our recently renovated accommodations. Our staff strives to ensure our guests have a memorable visit to the Windy City. We hope you join us again the next time you find yourself in Chicago.

Regards,
Hans Ritten

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966 - 972 of 2,131 reviews

Reviewed 23 July 2014

This hotel has some gorgeous decor and the room is very very comfortable. I have been to Chicago a few times and stayed in a couple of different areas, but this hotel has a great location because it seems to be in the middle of most of the things you would want to do. It is close to union station, the el is right outside the door, and the parks and very very close.

The staff was incredibly nice and my room was ready for check in 3 hours early. As someone that had traveled for 6 hours on a train, having the room ready was fantastic. The bell staff was always attentive and anything we needed was taken care of quickly. I would definitely stay here again if traveling to Chicago.

  • Stayed: July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Jencornell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans R, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded 28 July 2014

Jencornell, thank you for taking the time to review The Silversmith Hotel. We are glad you enjoyed our central location in the Windy City near the Loop and famed attractions. Our staff strives to create memorable experiences for each of our guests, and we are glad we could help make your visit to Chicago even better. We look forward to you joining us again the next time you find yourself in the Windy City.

Regards,
Hans Ritten

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Reviewed 22 July 2014 via mobile

The decor is clearly inspired by the fact it's on Jewelers Row. Wallpaper of pearls, rhinestones embedded in walks - this place was just fun. Staff incredibly friendly, helpful, and courteous. Had a king room - bedding luxurious and was soooo comfy. Nice couch area (I believe it was a fold out as well). Nice keurig. The details of the decor were just amazing. I make jewelry as well, and it was just incredible being surrounded by all this decor inspired by jewelry. Be sure to check out the hotel bar/restaurant. GREAT VALUE for location, comfort, service, luxury. Would recommend without a doubt.

Stayed: July 2014
Thank costumegirljo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans R, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded 23 July 2014

Thank you for sharing your experience with The Silversmith Hotel, costumegirljo. We too love our chic, modern decor inspired by Jewelers Row. We are excited you enjoyed our recently renovated accommodations with luxury amenities and your central location in the Windy City. Our newly opened Adamus Restaurant & Lounge is a favorite of ours as well. We look forward to you joining us again the next time you find yourself in the Chicago area.

Regards,
Hans Ritten

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Reviewed 22 July 2014

The Silversmith is a terrific choice if you are going to the theater, plan to shop on State Street, want to do one of the Chicago River cruises or try out some great Chicago cuisine. You are in walking distance of the Cadillac and the Oriental theaters, the Chicago River and its river walk, Michigan Avenue~ about a block from Millennium Park, and more restaurant options than you could ever imagine.

The hotel is situated in an area with plenty of parking garage options, so you can either let them park your car or do it yourself. The room size is nice. The bed and bath linens are wonderful as are the robes that come with your room. The staff is helpful and the internet is fast. This hotel is a great choice.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Cabdg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans R, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded 23 July 2014

Cabdg, thank you for taking the time to review The Silversmith Hotel. We are glad you enjoyed our recently renovated accommodations with luxury amenities. We too love our central location to the Loop and famed attractions along with premier shopping and dining options. Our staff wants to ensure memorable guest experiences for all. We hope you join us again the next time your find yourself in the Windy City.

Regards,
Hans Ritten

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Reviewed 22 July 2014

For the price, this is an excellent hotel for seeing downtown Chicago. From our hotel, we were able to walk to the Millenium Park easily (5 minutes), the Art Institute, and the Chicago Cultural Center. We also walked to the Navy Pier, but that's a long walk and we took a taxi back (under $10 fare each way). The subway is literally outside the door, so anything not in walking distance is easy to get to.

The rooms are different sizes and layouts due to the boutique style. Our room was very spacious with a very large bathroom, including marble floors in the bathroom. The bed was very comfortable and there were plenty of channels to choose from on the tv during rest time. Wi-Fi was reliable.

The lobby was pretty and comfortable with a small business center if you need to print anything out. We didn't eat at the hotel because there were so many restaurants in very easy walking distance.

The staff was very friendly.

I highly recommend this hotel for anyone staying in downtown Chicago.

Room Tip: As others have suggested, ask for a room in the back of the hotel. The subway is *very* loud but in...
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank nessz79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans R, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded 23 July 2014

Nessz79, thank you for sharing your experience with The Silversmith Hotel. We are glad we could make you visit to the Windy City a memorable one. We too love our convenient location to the Loop along with premier shopping and dining options. Our staff strives to create memorable guest experiences for all! We look forward to you joining us again the next time you find yourself in the Chicago area.

Best,
Hans Ritten

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Reviewed 21 July 2014

The only negative I could find about this hotel is the height of the bed. Now I am 5ft 6ins so not particularly tall but not short either. To get into bed I had of literally put one bottom cheek on the bed and then roll in. Of the 9 weeks we were travelling it was the highest bed we slept in. Once in it was very comfortable. The E Line right outside our window but the double glazing took care of the noise. Centrally located hotel. Internet wasnt the fastest but was adequate. Staff were OK but I was annoyed that a message that had been left for us by a friend in Chicago was not passed on to us and staff denied having received it. And these people had recommended the hotel. Yes, I would stay again.

  • Stayed: May 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank HelenSteady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans R, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded 23 July 2014

Thank you for sharing your experience with The Silversmith Hotel. We are glad you enjoyed our central location in the Windy City near famed attractions and premier shopping and dining. We are sorry for the inconveniences you had during your stay with us, and we will look into this issue to ensure a more pleasurable guest experience. We look forward to you staying with us again the next time you are in the Windy City.

Regards,
Hans Ritten

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Reviewed 20 July 2014

Stayed in this hotel with my sister on a visit to Chicago. It was excellent. Beds were comfy and the hotel was quite quiet, even though it is very close to the L line. The location is great for walking up to Michigan Ave, hitting the museums, and doing some serious shopping. I would definitely stay again.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Tracy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans R, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded 23 July 2014

Thank you for your review of The Silversmith Hotel. We are glad you enjoyed our central, convenient location to the Loop and famed attractions along with premier shopping and dining options. We too love you recently renovated accommodations with luxury amenities. We look forward to you staying with us the next time you are in the Windy City.

Best,
Hans Ritten

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Silversmith Hotel Chicago Downtown

Address: 10 S Wabash Ave, Chicago, IL 60603-2801 (Formerly The Silversmith Hotel & Suites)
Phone Number:
Region: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Family Hotel in Chicago
#13 Romantic Hotel in Chicago
#17 Business Hotel in Chicago
#18 Luxury Hotel in Chicago
Price Range: £105 - £260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silversmith Hotel Chicago Downtown 4*
Number of rooms: 144
Official Description (provided by the hotel):
Enjoy exceptional service, a warm and elegant setting with an unparalleled location in downtown Chicago. The Silversmith Hotel Chicago Downtown is a a rare gem, that is encased in classical architecture and sparkling with a new choice of luxury through contemporary spacious guest rooms. ... more   less 
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Also Known As:
The Silversmith Hotel Chicago
The Silversmith Hotel And Suites
Silversmith Hotel Chicago

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