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“Friendly, Clean and Comfortable”

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Courtyard Chicago Downtown/River North
Ranked #86 of 187 Hotels in Chicago
Certificate of Excellence
Geneva, Illinois
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Friendly, Clean and Comfortable”
4 of 5 bubbles Reviewed 25 June 2014

Recently stayed hear while doing a 5K in the city. Front desk staff and bell hop very nice and helpful. Quick service. Room was well appointed with top rate linens and comfortable beds. Very nice stay, great area of town with a nice place to have a night cap or grab a bite off the lobby. I will stay here again, love the location!

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cindy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandi G, Admin Asssitant at Courtyard Chicago Downtown/River North, responded to this review, 27 June 2014
Thank you for giving us your feedback, we are so delighted that you enjoyed your stay. It is refreshing to learn that you felt that our staff were friendly and polite. It was also a pleasure to read that you have intent to stay with us again. It is our hope that when you stay with us again you will check out our restaurant Davanti and our coffee shop Glazed and Infused. Thank you again for the great feedback and for making the Chicago Downtown Courtyard River North you first choice hotel.
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907 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (185)
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English first
Chicago, Illinois
Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 24 June 2014

Stayed here in late May and really enjoyed the location and hotel. Room are typical Courtyard, but seemed to be a bit larger than most. Also, the new wine bar off the lobby is fantastic, although do not spend all your time there. Staff was excellent and I'll certainly stay here again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MAbendhoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandi G, Senior Admnistrative Assistant at Courtyard Chicago Downtown/River North, responded to this review, 25 June 2014
Thank you so much for leaving such great feedback about the Chicago Downtown Courtyard River North. We are so pleased that you enjoyed your stay and we look forward to having you back with us when you are in the Chicago area in the future. Thank you again for making us your first choice hotel in Chicago.
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Leawood, Kansas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 23 June 2014

I have traveled plenty, and rarely have experienced as nice, accommodating and polite of a staff as this hotel has! Whoever did the hiring and training should be commended!! The location is ideal, great restaurant onsite and plenty of others within a short walking distance.

We had a great experience and will be back!!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandi G, Senior Administrative Assitant at Courtyard Chicago Downtown/River North, responded to this review, 25 June 2014
What a pleasure it is too ready such wonderful feedback, we thank you for making the Chicago Downtown Courtyard River North your first choice hotel. We hope to see you when you are in the Chicago area in the future.
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Coralville, Iowa
Level Contributor
159 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 23 June 2014

We were in town for a volleyball tournament at the Navy Pier and this was our property of choice for my group of over 25 families.

Very easy to find, easy to get to. I was going to find alternate parking as I was given tips on this BUT after getting there and seeing the chaos of downtown Chicago...I opted for the $57 parking with valet with in and out privileges included. It's pretty tight to get in small drop off area but the staff moves it along pretty good.

The bell hop was great, he was "Johnny On The Spot" and loaded up my cart and got me inside and I had a ton of stuff.

I checked in and there was an amazing female staff member working the desk. She was friendly and is exactly what front desk personnel should be like.

Went to my room, it has an older feel to it but was really happy with the room. A couple small, meaningless issues but we basically dropped off our bags and headed out.

After returning to our room, I called front desk to tell them that our mini sink had bottle caps in it from previous guest and a red/blue stain on the bedspread. He asked if I reported it at check in, like I was trying to get something for free, but I told him I didn't and wasn't trying to "score" anything...just wanted to let them know so their team can address these type of things. He made me feel like a crook...oh well, not messing up my trip.

Again, the property was great, rooms were great...staff was mostly great and parking was expensive. Enjoyed being a free trolly ride to the Navy Pier right next to the hotel. Plenty of fairly good priced restaurants close by (walking distance) and was very happy we chose there.

Ice makers on all floors seemed to have issues but the entire place cannot be perfect.

I'd highly recommend this one if in the area.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandi G, Senior Administrative Assistant at Courtyard Chicago Downtown/River North, responded to this review, 25 June 2014
Thank you for giving us your feedback regarding your most recent stay, our parking rates are about average for the downtown Chicago area in fact we have the least expensive parking rates of most hotels in this area. It is regretful however to learn of the service issue that you expereinced regarding the bottle caps in the mini refridgerator and the stains on the bed. We take issues like this very seriously and when we learn of them we report them right away.

However I am so glad that thisdid not mess up your trip, I hope that when you are planning a future trip you will again choose the Chicago Downtown Courtyard River North as your First choice hotel. Again thank you for your feedback.
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Saginaw, Michigan
Level Contributor
77 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 23 June 2014

Easy walking distance to the Magnificent Mile (only one block off Michigan Ave.), and only about a one mile walk to Macy's State Street store (the Mother-Ship of all stores and a must-visit for shoppers). The hotel was clean and it looked nicely updated. The rooms were clean, and maid service kept them nicely maintained. The only bad thing I can say is there was a big stain on our carpet in our room, but other than that the the rooms were very nice (our group rented 3 rooms). They were spacious, there was an assortment of pillows to choose from, and the beds were very comfortable. And the shower, we all agreed, was one of the best ever! Staff was very friendly and helpful. I don't think I saw it on their list of room amenities, but they did have a small fridge that came in handy. There is a Starbucks in the building, and if that's not your thing, there is a Dunkin' Donuts across the street that had reasonable prices for breakfast (well, Chicago reasonable). It's an easy drive in from I-90; we always use exit 50B and it's a short drive from there to the hotel.

The parking lot next to the hotel does not handle over-sized vehicles, but it will handle standard van and mid-size SUV's. Call the hotel and double check if you have a larger vehicle to see if it will fit. The parking lot is a curvy, tight fit, but it was very handy and attached to the hotel.

There have been some stories in the media during the last year or two about theft and assault problems on Michigan Avenue, and we were a bit nervous about going. We were impressed with the number of police located in the area, and always felt safe. So don't let the stories keep you away. I hope Chicago maintains their level of police security. We held off going there for several years, but now we would not hesitate to go again. So Chicago Police Department - I think your money is being well spent on the extra security, and good job to the planners for realizing this would make a difference to their tourism. With all the news about shootings in Chicago, they should let people know, in a positive way, that Michigan Ave. is a safe place to visit with a very visible police presence.

We would stay here again. For us, it checked off everything on the list for a great hotel!

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Diane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan, United States
2 reviews
4 of 5 bubbles Reviewed 23 June 2014

Great location, service was outstanding, every person was friendly. A couple of minor bumps, but they were resolved quickly with a great attitude and a smile. I also found this to be a very quiet hotel during the late evening.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trish B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle
Level Contributor
169 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 20 June 2014

Nice meeting rooms. Nice rooms with very comfortable beds. Many restaurants and attractions within walking distance so this hotel is central to pretty much what you'd like to do. But walk. More to see ands less money to pay for taxis. Restaurant/bar attached. Only used the bar. Just fine.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BothellEnglandLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandi G, Administrative Assistant at Courtyard Chicago Downtown/River North, responded to this review, 23 June 2014
Thank you for your feedback, it was such a delight to read that you enjoy your stay with us. We hope that when traveling to the Chicago area again in the future you will make us your first choice hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Chicago Downtown/River North

Property: Courtyard Chicago Downtown/River North
Address: 30 East Hubbard at State Street, Chicago, IL 60611
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#50 Family Hotel in Chicago
#54 Romantic Hotel in Chicago
#62 Business Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Courtyard Chicago Downtown/River North 3.5*
Number of rooms: 302
Official Description (provided by the hotel):
Discover a haven of urban sophistication among downtown Chicago, hotels at the Courtyard Chicago Downtown/River North Hotel. Located in the trendy River North area on famed Restaurant Row, this hotel offers easy access to fine dining, exciting nightlife and the closest proximity to the EL Train. Experience the Windy City from the modern comforts of over-sized downtown hotel rooms offering plush bedding and amenities. Grab a gourmet doughnut and coffee at Glazed and Infused for breakfast, and enjoy a unique and authentic meal at Davanti Enoteca, located in the Courtyard Chicago Downtown/River North Hotel. For those looking to stay fit on the road, the fitness center with indoor pool sets this hotel apart from the rest- not to mention a beautiful sundeck for when the weather is nice. Plan accordingly with technologically adept meeting space, ideal for corporate gatherings or intimate social functions. Depart from typical downtown hotels and take advantage of the revitalized Courtyard Downtown/River North Hotel located in the heart of Chicago. ... more   less 
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Also Known As:
Courtyard By Marriott Chicago Downtown Hotel Chicago
Courtyard Chicago Downtown
Chicago Courtyard
Chicago Marriott

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