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“Great location, comfortable, quiet room” 5 of 5 bubbles
Review of Hilton Chicago/Magnificent Mile Suites

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Hilton Chicago/Magnificent Mile Suites
Ranked #61 of 187 Hotels in Chicago
Certificate of Excellence
Cincinnati, Ohio
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Great location, comfortable, quiet room”
5 of 5 bubbles Reviewed 25 November 2013

This is a great location- a very close walk to all kinds of shopping and dining. We stayed in a king suite and had plenty of room for two adults and two young children. The bed was comfortable and the room was clean. We stayed on the 27th floor and it was quiet. The internet speed was fast enough.

We are Hilton diamond members, and the executive lounge with breakfast was a little nicer than continental with a couple of hot items.

The only complaint is that the hotel seems to have trouble with reservations. Instead of noting that we were there for 2 nights, they had 2 rooms reserved for us for one night. And it took several tries to get it cleared up, including someone from housekeeping knocking on our door around 9pm to ask whether or not we were leaving the next day. And while we were there, we ran into someone else who was also having a similar issue with his reservation.

We did not use the hotel's parking. If you look around, there are cheaper deals. We parked in a valet garage two blocks away for only $60 for the entire weekend.

We'll definitely stay here the next time we visit Chicago.

  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank cla11103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review, 27 November 2013
Dear cla11103,

Thank you very much for staying with us at the Hilton Suites Chicago and thank you for taking the time to share your experience with us and other travelers. I am glad that you enjoyed the hotel and the view from your room.
Our location in the Chicago Gold Coast, next to the John Hancock Tower, a short walk to the American Girl, steps away from Michigan Avenue and a block away from Rush street and Oak street makes it very easy to visit and enjoy Chicago by just walking almost anywhere guests need to go.

We look forward to welcoming you back the next time that you are in Chicago.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,739 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (290)
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English first
Grand Rapids, Michigan, United States
Level Contributor
143 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed 17 November 2013

My family came to Chicago for a conference but mostly for shopping and shows. This Hilton property has a great location next to Water Tower Place, the John Hancock Building, and the Museum of Contemporary Art. It was easy to get on and off the Magnificent Mile. A bit of a walk to the Theater District but doable on a nice night. The room was a standard 2 queen bed suite with a pullout bed in the living room. We made use of the pull out bed as we had 5 people in our party. This led to one of my disappointments and that was our ability to hear the people in the room next to us. It never really disturbed our sleep but it was a bit annoying in a high end hotel. The service was good. They seemed to have a lot of strict rules for use of their executive lounge and WiFi for Hilton Honors members but the service people a the front desk and in the lounge softened this rather cold approach through their warmth and flexibility. The only service challenge we had was the cleaning person knocking on our door before 9 AM on a Saturday to ask if we were checking out. I'm not sure why that was done. The pool area was small but had a great view and they had two work out rooms with modern elliptical machines, a bike and tread mills. This location served as a good base for us in shopping, attending the conference at the McCormick Center, as well as attending a couple of shows.

Room Tip: The rooms on the West side don't have a great view. If you want to see the lake ask for a high r...
See more room tips
  • Stayed November 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review, 23 November 2013
Dear Michael R,

Thank you very much for staying with us at the Hilton Chicago Magnificent Mile Suites. It is a pleasure to read that you have enjoyed your stay with us and we have taken notes for the areas where you have pointed out opportunities.

The feedback from our guests is very valuable as it helps us have a good understanding of how our work is perceived and received by our guests. Thank you.

I thank you for pointing out the convenience of our location as it is important for future travelers to know how great our location is for anyone that wants to make the most out of their time in Chicago.

We look forward to welcoming you back the next time that you are in Chicago.
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greenwich, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 12 November 2013

The hotel is clean, minimalistic as far as amenities. Rooms are all suites and comfortable. Great place to stay as the rooms are in fact ample. Easy walk to all major Chicago attractions. Three hotels within one block and by appearance, this seems to be the best. Good taxi service and a helpful staff.

  • Stayed November 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Alberto S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review, 17 November 2013
Dear Alberto S,

Thank you very much for staying with us at the Hilton Suites Chicago and thank you for taking the time to share your experience with us and other travelers. I am glad that you enjoyed the hotel and the service provided by our team members. I appreciate you mentioning the location as it is so important to be staying in the center of everything when visiting a city. Our location in the Chicago Gold Coast, next to the John Hancock Tower, a short walk to the American Girl, steps away from Michigan Avenue and a block away from Rush street and Oak street makes it very easy to visit and enjoy Chicago.

We look forward to welcoming you back the next time that you are in Chicago.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamilton, ON
Level Contributor
111 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 11 November 2013

I stayed Nov 9 - 10 for one night.
Great room - little wetbar, microwave, fridge. Very comfortable queen sofa bed in living room, etc.
would definitely stay there again. BUT i would find my own parking. There are many lots in the area for less $$ that the one 4 blocks away they charge you $48 for. Actually, that lot charges walk-ins only $30/day.

  • Stayed November 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank zeete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review, 17 November 2013
Dear Zeete,

Thank you very much for staying with us at the Hilton Suites Chicago.

We appreciate you taking the time to tell us about your experience with us and I am glad that you enjoyed your room, the space that our suites offer and the amenities that are available. I understand you comments about the valet parking rate and I must assure you that it is competitive with other hotels. I must also share with you that 25% of the cost is to cover taxes from the City and the County. In addition to the valet parking, we also offer a self parking option at the rate of $46.

We look forward to welcoming you back on your next visit to Chicago
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Orleans, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 9 November 2013

This Hilton was in a great location to experience the lakefront and the shopping area and the Sears Tower area. Hotel is in a quiet and slightly secluded area but within sight of the lake. Room was spacious and great for working purposes. Would have been great for a family.

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank M Isabel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review, 17 November 2013
Dear M Isabel M,

Thank you very much for staying with us at the Hilton Suites Chicago.

I am glad that you enjoyed your stay with us and that you found our location to be convenient and pleasant. Chicago has a lot to offer and staying in a central location is always a good choice and that is what our location offers. You mentioned the space of our room, and I appreciate you taking the time to tell future travelers and particularly family that our hotel is an all suites hotel which offers considerably more space.

We look forward to welcoming you back on your next visit to Chicago.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 7 November 2013

Hilton Suites Magnificent Mile Chicago still provides clean, quality, conveniently located accommodations on the Magnificent Mile in Chicago. We have used this hotel in the past and it has maintained its quality and value.

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review, 17 November 2013
Dear Mike M,

Thank you for staying with us at the Hilton Suites Chicago and thank you very much for your loyalty. Many of our guests return to the hotel year after year and it is always a special treat to know that they have chosen to stay again with us.

It is a pleasure and a privilege to serve guests like you and we look forward to serve you for many years to come.

We look forward to welcoming you back the next time you are in Chicago. Have a great Holiday Season.
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Naperville, United States
1 review
5 of 5 bubbles Reviewed 4 November 2013

The Hilton was a wonderful place to stay. Large rooms close to most everything in the city. You are able to walk to Navy Pier, the Theater district, and there are some great restaurants close by. The price is very good for the room size and location. Fall is a wonderful time to spend time in Chicago.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank George H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review, 17 November 2013
Dear George H,

Thank you very much for staying with us at the Hilton Suites Chicago.

We appreciate you taking the time to tell us about your experience with us and in the City of Chicago. There is no better way to enjoy Chicago than staying in downtown Chicago. Chicago is a city that has so much to offer that it makes walking around a real treat with dining and shopping always just steps away. The John Hancock tower, the Magnificent Mile, The American Girl, Lake Michigan and Rush Street are only steps away from the hotel which makes staying with us a central location to discover Chicago

We look forward to welcoming you back on your next staycation in downtown Chicago.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Chicago/Magnificent Mile Suites

Property: Hilton Chicago/Magnificent Mile Suites
Address: 198 E Delaware Pl, Chicago, IL 60611-1816
Phone Number:
Region: United States > Illinois > Chicago > Streeterville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#54 Family Hotel in Chicago
#60 Business Hotel in Chicago
#63 Romantic Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Chicago/Magnificent Mile Suites 3.5*
Number of rooms: 345
Official Description (provided by the hotel):
Completely renovated in May 2016, Hilton Chicago/Magnificent Mile Suites is an upscale, all-suite hotel in a prime downtown Chicago location. Our modern, comfortable, well-appointed two-room guest suites and executive accommodations are just steps from Michigan Avenue, one block from Lake Michigan and close to everything central Chicago has to offer. ... more   less 
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Also Known As:
Hilton Suites Chicago/Magnificent Mile Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago
Chicago Hilton

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