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Hilton Chicago/Magnificent Mile Suites
Ranked #67 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed 5 December 2013

Great location, friendly staff and a great restaurant on site. Would stay again the next time in Chicago. Loved the suites. Within walking distance of Lake and Michigan avenue. Located on a quite street which made for a quite room and a good nights sleep. In walking distance of a lot of great places to eat and shop.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Diane V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this reviewResponded 7 December 2013

Dear Diane V,

Thank you for staying with us at the Hilton Suites Chicago. I am delighted to read that you have enjoyed your stay with us as well as our prime location. Many of our guests return to the hotel year after year for the same reasons that you have mentioned.

It is a pleasure and a privilege to serve guests like you and we look forward to serve you for many years to come.

We look forward to welcoming you back the next time you are in Chicago. Have a great Holiday Season.

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1,321 - 1,327 of 1,990 reviews

Reviewed 29 November 2013

This is a Hilton so you know it is top notch. The location is great, right behind the John Hancock. My only complaint, and it is a deal breaker for me, is the rooms are very small. It is a suite but like I said it is a very small suite. Would not stay there as a family.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Lovefancyhotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this reviewResponded 3 December 2013

Dear Lovefancyhotels,

Thank you very much for staying with us at the Hilton Chicago/Magnificent Mile Suites. We appreciate you taking the time to tell us about your experience. I apologize for the fact that you found your suite to be too small as it is one of the reason many of our return guests who travel as a family stay with us.

Please let me know the next time that you are visiting Chicago and I will ensure that your suite has a beautiful view and provides you with the space needed for your family.

We look forward to welcoming you back and hope that you will stay with us again.

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Reviewed 26 November 2013

We had a very comfortable, and enjoyable stay. My grand daughter is calling the hotel, The American Girl House. We loved our experience, and the children had a blast in the pool. We liked being able to walk every place, and would definately stay there again.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Lorraine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this reviewResponded 27 November 2013

Dear Lorraine T.

Thank you very much for staying with us at the Hilton Suites Chicago.

I am delighted to read that you have enjoyed your stay with us and that your children had a blast at the pool. Being so close to so much makes it verry to walk around to all the places guests want to visit when he Chicago. Having the American Girl just a short walk from the hotel only makes things easier for family who have planned to visit this amazing place.

Have a wonderful holiday and we wlook forward to welcoming you back on your next visit to Chicago.

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Reviewed 25 November 2013

This is a great location- a very close walk to all kinds of shopping and dining. We stayed in a king suite and had plenty of room for two adults and two young children. The bed was comfortable and the room was clean. We stayed on the 27th floor and it was quiet. The internet speed was fast enough.

We are Hilton diamond members, and the executive lounge with breakfast was a little nicer than continental with a couple of hot items.

The only complaint is that the hotel seems to have trouble with reservations. Instead of noting that we were there for 2 nights, they had 2 rooms reserved for us for one night. And it took several tries to get it cleared up, including someone from housekeeping knocking on our door around 9pm to ask whether or not we were leaving the next day. And while we were there, we ran into someone else who was also having a similar issue with his reservation.

We did not use the hotel's parking. If you look around, there are cheaper deals. We parked in a valet garage two blocks away for only $60 for the entire weekend.

We'll definitely stay here the next time we visit Chicago.

  • Stayed: November 2013, travelled with family
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Thank cla11103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this reviewResponded 27 November 2013

Dear cla11103,

Thank you very much for staying with us at the Hilton Suites Chicago and thank you for taking the time to share your experience with us and other travelers. I am glad that you enjoyed the hotel and the view from your room.
Our location in the Chicago Gold Coast, next to the John Hancock Tower, a short walk to the American Girl, steps away from Michigan Avenue and a block away from Rush street and Oak street makes it very easy to visit and enjoy Chicago by just walking almost anywhere guests need to go.

We look forward to welcoming you back the next time that you are in Chicago.

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Reviewed 17 November 2013

My family came to Chicago for a conference but mostly for shopping and shows. This Hilton property has a great location next to Water Tower Place, the John Hancock Building, and the Museum of Contemporary Art. It was easy to get on and off the Magnificent Mile. A bit of a walk to the Theater District but doable on a nice night. The room was a standard 2 queen bed suite with a pullout bed in the living room. We made use of the pull out bed as we had 5 people in our party. This led to one of my disappointments and that was our ability to hear the people in the room next to us. It never really disturbed our sleep but it was a bit annoying in a high end hotel. The service was good. They seemed to have a lot of strict rules for use of their executive lounge and WiFi for Hilton Honors members but the service people a the front desk and in the lounge softened this rather cold approach through their warmth and flexibility. The only service challenge we had was the cleaning person knocking on our door before 9 AM on a Saturday to ask if we were checking out. I'm not sure why that was done. The pool area was small but had a great view and they had two work out rooms with modern elliptical machines, a bike and tread mills. This location served as a good base for us in shopping, attending the conference at the McCormick Center, as well as attending a couple of shows.

Room Tip: The rooms on the West side don't have a great view. If you want to see the lake ask for a high r...
See more room tips
  • Stayed: November 2013, travelled with family
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Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this reviewResponded 23 November 2013

Dear Michael R,

Thank you very much for staying with us at the Hilton Chicago Magnificent Mile Suites. It is a pleasure to read that you have enjoyed your stay with us and we have taken notes for the areas where you have pointed out opportunities.

The feedback from our guests is very valuable as it helps us have a good understanding of how our work is perceived and received by our guests. Thank you.

I thank you for pointing out the convenience of our location as it is important for future travelers to know how great our location is for anyone that wants to make the most out of their time in Chicago.

We look forward to welcoming you back the next time that you are in Chicago.

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Reviewed 12 November 2013

The hotel is clean, minimalistic as far as amenities. Rooms are all suites and comfortable. Great place to stay as the rooms are in fact ample. Easy walk to all major Chicago attractions. Three hotels within one block and by appearance, this seems to be the best. Good taxi service and a helpful staff.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Alberto S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this reviewResponded 17 November 2013

Dear Alberto S,

Thank you very much for staying with us at the Hilton Suites Chicago and thank you for taking the time to share your experience with us and other travelers. I am glad that you enjoyed the hotel and the service provided by our team members. I appreciate you mentioning the location as it is so important to be staying in the center of everything when visiting a city. Our location in the Chicago Gold Coast, next to the John Hancock Tower, a short walk to the American Girl, steps away from Michigan Avenue and a block away from Rush street and Oak street makes it very easy to visit and enjoy Chicago.

We look forward to welcoming you back the next time that you are in Chicago.

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Reviewed 11 November 2013

I stayed Nov 9 - 10 for one night.
Great room - little wetbar, microwave, fridge. Very comfortable queen sofa bed in living room, etc.
would definitely stay there again. BUT i would find my own parking. There are many lots in the area for less $$ that the one 4 blocks away they charge you $48 for. Actually, that lot charges walk-ins only $30/day.

  • Stayed: November 2013, travelled with friends
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Thank zeete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this reviewResponded 17 November 2013

Dear Zeete,

Thank you very much for staying with us at the Hilton Suites Chicago.

We appreciate you taking the time to tell us about your experience with us and I am glad that you enjoyed your room, the space that our suites offer and the amenities that are available. I understand you comments about the valet parking rate and I must assure you that it is competitive with other hotels. I must also share with you that 25% of the cost is to cover taxes from the City and the County. In addition to the valet parking, we also offer a self parking option at the rate of $46.

We look forward to welcoming you back on your next visit to Chicago

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Additional Information about Hilton Chicago/Magnificent Mile Suites

Address: 198 E Delaware Pl, Chicago, IL 60611-1816
Phone Number:
Region: United States > Illinois > Chicago > Streeterville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#54 Family Hotel in Chicago
#60 Business Hotel in Chicago
#63 Romantic Hotel in Chicago
Price Range: £83 - £312 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Chicago/Magnificent Mile Suites 3.5*
Number of rooms: 345
Official Description (provided by the hotel):
Completely renovated in May 2016, Hilton Chicago/Magnificent Mile Suites is an upscale, all-suite hotel in a prime downtown Chicago location. Our modern, comfortable, well-appointed two-room guest suites and executive accommodations are just steps from Michigan Avenue, one block from Lake Michigan and close to everything central Chicago has to offer. ... more   less 
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Also Known As:
Hilton Suites Chicago/Magnificent Mile Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago
Chicago Hilton

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