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“Great accommodations in a perfect location”

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Hilton Chicago/Magnificent Mile Suites
Ranked #65 of 188 Hotels in Chicago
Certificate of Excellence
chesterfield, United States
2 reviews
“Great accommodations in a perfect location”
Reviewed 23 March 2014

We are a family of five and I always dread having to stay in one hotel room because we are just too cramped so I always book two rooms. This trip, however, we were very comfortable with one room and had everything we needed without feeling crowded. Hotel was within walking distance or a short cab ride to anywhere we needed to go. Would definitely stay here again.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Tina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review, 2 April 2014
Dear Tina G,

Thanks so much for your comments. It sounds like you had a great time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours are no exception. We appreciate you taking your time to recoomend the comfort of hotel and its location. There is no doubt that being steps away from the Mag Mile, the American Girl, and the restaurants on Rush Street makes it easy to enjoy our fabulous city.

Looking forward to seeing you in the great city of Chicago again soon.
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Indianapolis, Indiana
Level Contributor
4 reviews
4 hotel reviews
Reviewed 21 March 2014

Use to love this hotel when it was the Double Tree. Ever since it switched to Hilton Suites it has gone down hill. The staff and everyone you meet are great. We come to this hotel however for the nice pool on the 30th Floor with the incredible view. Well, we use to. The whirlpool has been removed and the sauna has been boarded up. The pool is getting run down. All evidence that they are lacking and not caring about it's upkeep. So sad as this was a great selling feature at one time. After staying there for years, it is now time to move on to another property.

  • Stayed March 2014, travelled on business
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Helpful?
Thank Jcleary75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review, 24 March 2014
Dear Jcleary75,

Please know that we regret your expectations were not met on this visit. Your feedback is highly valued and will be shared with the appropriate managers and associates to make sure things are handled differently in the future. In particular for the hot tub removal and the sauna, please know that many reasons led us to that decision one of which is the safety of our guests. We understand that some of our guests will miss this offer and apologize for the inconvenience.

We hope trhat you will consider again our hotel in the future.
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Appleton, United States
1 review
Reviewed 21 March 2014

My room was spacious and layed out conveniently. Guest room was not your typical rectangular hotel room. It was very comfortable, from the staff to my sleep. Breakfast was fabulous, excellent menu with more than sufficient portions.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Garrett K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review, 1 April 2014
Dear Garett K,

Thanks for taking the time to share your expereince with us. There is no doubt that being an all suites hotel gives our guests additional space and comfort that is not available in traditional rooms. Being steps away from the Mag Mile, the American Girl, and the restaurants on Rush Street makes it easy to enjoy our fabulous city.

We look forward to welcoming you back and be your "home away from home" the next time you are in our great city.
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Minnesota, United States
1 review
Reviewed 21 March 2014

This hotel is exceptional! The hotel staff are extremely friendly and the rooms always clean and comfortable. Location is ideal. Perfect location for families and for your business/conference. Easy walking distance to Chicago restaurants. Maybe a two block walk to Michigan Avenue.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Paula S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review, 1 April 2014
Dear Paula S,

Thanks so much for your comments. It sounds like you had a great time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours are no exception. I am delighted to read that you enjoyed the friendliness of our team members and we appreciate you taking the time to share your expereience with us and other travelers.

Looking forward to seeing you in the great city of Chicago again soon.
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Chicago, Illinois
Level Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 15 March 2014 via mobile

Stayed here for four nights. Staff were really friendly and helpful. Room was ok,clean but had a bit of a chlorine odour and we suffered an intermittent leaking tap. We had a rate including breakfast and free wifi which was good value. Breakfast was basically a cold buffet with scrambled eggs and the selection was limited but covered most bases. Great location for shopping!

Stayed March 2014, travelled as a couple
Helpful?
Thank mel_6129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review, 17 March 2014
Dear mel_6129

Thanks so much for your comments. It sounds like you enjoyed your time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and we truly appreciate you taking the time to share your experience with us. Our team appreciate receiving feedback from our guests and yours is no exception. Many of our return guests have found that our location near the John Hancock Tower, The Magnificent Mile, Rush Street, Oak Street and steps away from Lake Michigand make our location the perfect place to stay in addition to the friendliness of our staff.

It was a pleasure to be of service to you and we hope to be your hotel of choice the next time you visit Chicago.
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rantoul, United States
1 review
Reviewed 11 March 2014

We had the best stay ever, the staff and hotel was great ad had a lot of extras with out the high cost for them. We did a American girl package for our daughter ad son, and they went above and beyond to make sure we were very happy with our stay. I would recommend this hotel always

  • Stayed March 2014, travelled with family
    • Value
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank William N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review, 14 March 2014
Dear William N,

Thank you so much for taking time to share your experience with us and for your kind comments. It sounds like you had a great time here in Chicago. Reading the comments and the experience of our guests is something that we enjoy doing and that we value. Like you, over the weekends we have many guests who take advantage of our location to visit Chicago and often the American Girl is on the list of must do! Our location next to the Maginificent Mile, next to the John Hancock Tower, a short walk to Oak Street and rush street makes it easy to enjoy our great city.

We look forward to welcoming you back the next time that you are in Chicago.
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Oslo, Norway
2 reviews
Reviewed 10 March 2014

The hotels strongest point is its location - just off Magnificent Mile. It's just a hop-skip and a jump from all the wonderful shops and restaurants. It's a nice clean hotel with good service. The staff are friendly and it's little things like the Bell men who stand outside help you with the rotating door when you come and leave. The suites are spacious and there is a TV in both the bedroom and main room. In addition to coffee making facilities, there was an empty minibar for our own food. We didn't use the Spa, although we intended to, every day. We had a look around and it was lovely. THe treadmills faced the lake with stunning views of the city. Definately a great place to work up a sweat. We will definately be going back to this hotel

  • Stayed March 2014, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Tove D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review, 14 March 2014
Dear Tove D

Thanks so much for your comments. It sounds like you had a pleasant stay with us and a great visit in Chicago. We loved to hear from our guests as it is particularly rewarding to know when guests have enjoyed staying with us and also enjoyed the City of Chicago.

Chicago is a great city and selecting a good hotel in a good location can be difficult when it is a first visit. Thank you for sharing your experience as it will help future travellers in their planning. Thank you very much for tsking the time to recognize our staff and their good work.

We look forward to welcoming you back on your next visit to our beautiful city.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Chicago/Magnificent Mile Suites

Property: Hilton Chicago/Magnificent Mile Suites
Address: 198 E Delaware Pl, Chicago, IL 60611-1816
Phone Number:
Region: United States > Illinois > Chicago > Streeterville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#54 Family Hotel in Chicago
#60 Business Hotel in Chicago
#63 Romantic Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Chicago/Magnificent Mile Suites 3.5*
Number of rooms: 345
Official Description (provided by the hotel):
Completely renovated in May 2016, Hilton Chicago/Magnificent Mile Suites is an upscale, all-suite hotel in a prime downtown Chicago location. Our modern, comfortable, well-appointed two-room guest suites and executive accommodations are just steps from Michigan Avenue, one block from Lake Michigan and close to everything central Chicago has to offer. ... more   less 
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Also Known As:
Hilton Suites Chicago/Magnificent Mile Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago
Chicago Hilton

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