I had a great rate at the Embassy Suites lakefront but decided to stay here after calling and was lead to believe we would have a free breakfast and self parking (We are Hilton Gold Members). We cancelled the Embassy Suites and left Friday for two night stay at the Hilton. We had to circle twice looking for the self parking garage called the front desk and they told us to talk to the Valet. The Valet told us that the self parking was 4 blocks away for the Hilton, but try around the block. This is one way traffic so around the block again (traffic is terrible) we get to the garage and pull in and were told they are full. This is getting nowhere fast and my temper is starting to boil. I had looked at some parking garages before we left home just in case and remembered there was one a block away on Walton (Valet at $36 compared to the Hilton at $57?) Check in was great and were assigned to a room we requested 2316 corner room nice view. The next morning we went to the executive room for breakfast (what a joke) you have a better breakfast at the Hampton inn and you don't have to be a member to anything there. We took our coupons to the front desk and gave them back and got 1,000 Hilton bonus points instead. Remember we gave up our made to order breakfast at Embassy suites, because I was told about the Hiltons free breakfast when I called asking about that, they should have told me it was a little of nothing. The front desk staff was great they did honor our request for a late checkout. The room next to us the first night made lots of noise late. This was our anniversary get away and we made the most of it. We had free breakfast before at the Hilton Garden Inn downtown Chicago (Webber Grille) Free breakfast at the Hilton Towers and free breakfast at Homewood suites for being Hilton Gold members. This place needs to pick it up. When we hiked to the parking garage with all our gear the valet told us our car would not start, some one left a light on and the battery was dead. Go figure.
- Official Description (provided by the hotel):
- Completely renovated in May 2016, Hilton Chicago/Magnificent Mile Suites is an upscale, all-suite hotel in a prime downtown Chicago location. Our modern, comfortable, well-appointed two-room guest suites and executive accommodations are just steps from Michigan Avenue, one block from Lake Michigan and close to everything central Chicago has to offer. ... more less
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- Also Known As:
- Hilton Suites Chicago/Magnificent Mile Hotel Chicago
- Hilton Hotel Chicago
- Hilton Chicago
- Chicago Hilton