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“Great location”

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Hilton Chicago/Magnificent Mile Suites
Ranked #69 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed 10 August 2014

Okay this is a BIG hotel; with a lot of 'coming and going' - which means that it can be very busy and hectic in the lobby and in the hallways. But if you chose Hilton; you know what you are getting: large rooms, basic but clean bathrooms and the usual Hilton amenities too.Great friendly staff
The location is amazing; right in the middle of the hustle and bustle that this great city offers, just a a few blocks from the magnificent mile and the shopping area. The pier is also just a few blocks away too If you do not mind the street noise, the sirens and the construction noise - than this place is for you.
When here is lots of coming an doing; the wait for the elevators can be a bit longer than expected, also the noise in the hallway can be annoying. The minor things I would like to share is that the housekeeping likes to talk (read: scream) to each other from one room or another and the air-conditioning does make the same sound as a small jet engine which makes sleeping at night rather a challenge.

  • Stayed: August 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank terrencets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this reviewResponded 12 August 2014

Dear Terrencets,

Thanks so much for your comments. It sounds like you enjoyed your time in Chicago and that you took full advantage of our location to discover the city. Reading the experiences of our guests is something that we enjoy doing and yours are no exception. It is always a pleasure to know that our guests have enjoyed their stay with us and I assure you that our team members take great pride in taking care of our guests.

We look forward to welcoming you back the next time that your are in our fabulous city.

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1,247 - 1,253 of 2,078 reviews

Reviewed 9 August 2014

We stayed here for 5 nights in mid June 2014. We truly enjoyed the accessible location to Chicago sights, ease of walking to restaurants/sights and access to public transportation. If you book an executive floor stay, you can also enjoy breakfast in their executive breakfast suite. We did have issues with accessing WiFi in the room during our stay, which was later helpfully addressed by the General Manager. There is free WiFi in the lobby. In most cases, bus, metro, or your feet will let you get to most places from this location. For those who want to shop, it's all around this area and the Museum of Contemporary Art Chicago is also in walking distance as is Oak Street Beach.

Room Tip: Stayed in 4204 which was away from elevators and had a view of Lake Michigan. This room was quite.
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  • Stayed: June 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank kaylaartt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this reviewResponded 12 August 2014

Dear kaylaartt,

Thanks so much for your comments. Reading the experiences of our guests is something that we enjoy doing and yours are no exception and I am glad that we were able to assist you with the internet. Thank you for recommending our location. There is no doubt that being steps away from the Mag Mile, the American Girl, Lake Michigan and the restaurants on Rush Street makes it easy to enjoy our fabulous city.

We look forward to welcoming you back the next time that you are in our great city, it was a pleasure and a privilege to serve you.

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Reviewed 8 August 2014

The Hilton Suites is actually a block off Magnificent Mile but has some large suites with plenty of space. Traveled to Chicago again for work and this Hilton had a great rate and I had never stayed here so based on some of the reviews, decided to try this hotel.

The hotel is easy enough to find. Front desk straight in as you walk into the building. There is a hotel in the lobby although the lobby would be considered small. Elevators pass the restaurant which looked busy. Check-in was quick and they confirmed my rate and my Gold membership (free wifi) and access to the lounge.

Room itself was as pictured in the photos. Small living room, king bed, connected bathroom. The room is nice although the couch was hard. Bed itself was comfortable. Standard work desk with plenty of plugs. Room is a bit worn.

I did not use the restaurant but did use the gym which is on the top floor. You have a great view of Chicago, the lake and the building across the way. The pool was closed when I was there. The gym is actually several small rooms (one room had treadmills, the other had elliptical machines, etc). TVs worked for me but had only 5 channels?

Otherwise, the hotel is in walking distance to Magnificent Mile and plenty of restaurants and shopping. The area is busy. There are several hotels in the area (Westin is around the block).

Bill was accurate and check-out was simple. Good hotel.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Service
Thank johnathome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this reviewResponded 12 August 2014

Dear Johnathome,

Thank you so much for taking time from your busy schedule to share your experience. It is both valued and appreciated. Thank you for mentioning our location as it is certainly a very important point when selecting a hotel. The hotel is close to everything Chicago has to offer, the John Hancok Tower, The Magnificent Mile, Lake Michigan, Oak Street and Rush Street with the many restaurants are just a short walk from the hotel.

It was a pleasure to be of service to you during this past visit and we look forward to the privilege to serve you the next time that you are in Chicago.

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Reviewed 8 August 2014

I came to Chicago, to have a knee replaced. I needed a hotel that would accommodate me and my wife, not have a lot of steps and be aware of my situation. I found the folks here very professional and willing to help me in any way that they could. I will stay here again for sure!!

SJR

  • Stayed: August 2014, travelled on business
    • Location
    • Rooms
    • Service
Thank Steve R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this reviewResponded 12 August 2014

Dear Steve R,

Thank you so much for taking time to share your experience with us. It is both valued and appreciated. I am glad that our team were helpful and welcoming during your time of needs due to your knee surgery. We hope that all is well and that the surgery will soon be a memory of the past.

We look forward to welcoming you back on your next visit, it is our hope that we will be again to be your home away from home.

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Reviewed 8 August 2014 via mobile

We stayed here this week for two nights during the week. We stayed in adjoining 1 bedroom suites. Huge rooms, very spacious. Separate bedroom from a sitting area (with a pull out sofa sleeper) and small area with a sink, coffee maker, microwave, and refrigerator. Perfect for our group of five adults and seven kids. Nice pool area as well with a great view of the lake. One block from Watertower place and also one and a half blocks from Oak street beach. The location is perfect for anything you want to do along the mag mile. Front desk staff (Natalie and Nicholas) were courteous, friendly, and very helpful. Housekeeping was accommodating to anything we needed. Will stay here again because they have the all-around package at the Hilton suites-wonderful location, great staff, spacious rooms, very clean and upscale!

Stayed: August 2014
1  Thank Melstach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this reviewResponded 11 August 2014

Dear Melstach,

Thanks so much for your comments. It sounds like you had a great time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours are no exception. It is true that our location and the fact that our rooms are suites makes it comfortable and convenient to stay with us. The satisfaction of our guests is something that we take great pride in. We are delighted to read that you enjoyed your stay with us.

We look forward to be your hotel of choice on your next visit to Chicago. it is our goal to be your home way from home when you are in our great city.

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Reviewed 8 August 2014

We stayed here for a Girlfriend's over night trip. We had a large king suite and a double suite. Both were perfect for our adventure. The rooms had wet bars and fridges plus in room coffee. The linens were top of the line. I also felt very safe when traveling to my room at night as you had to have your room key to access the floor you were staying. It would not stop at any other floors. We enjoyed appetizers from 5-7 in the business lounge but were surprised to find they charged for the drinks. $9 for glass of wine or beer. The offered small quiche, deviled eggs, chips and salsa and mixed nuts. The following morning we had breakfast in the first floor restaurant. The buffet was $24, continental buffet was $17. We all ordered from the menu. It was good and arrived promptly

  • Stayed: August 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank terri E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this reviewResponded 11 August 2014

Dear Terri E,

Thanks for recommending our location. There is no doubt that being steps away from the Mag Mile, the American Girl, and the restaurants on Rush Street makes it easy to enjoy our fabulous city. The John Hancok Tower is just across from the hotel and shopping selection is abundant just steps away. I am glad that you enjoyed the restaurant in lobby, it is an independantly owned and operated restaurant and the team takes great pride in serving good food in a pleasant atmosphere.

Looking forward to seeing you in the great city of Chicago again soon.

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Reviewed 7 August 2014

The people and staff at the hotel go out of there way to make you feel welcome. Very clean and great location. Darnita at the front desk took great care of me and my family. We have meetings here twice a year and the banquet staff is the best I have ever been around. They are very accommodating to me and my staff. Eugene Walker, Scott and Paran are the nicest people.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Larry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this reviewResponded 11 August 2014

Dear Larry,

Thank you very much for staying with us and organizing your meetings with us. We appreciate and value your loyalty. It is rewarding for our team member to read your feedback on TripAdvisor. The satisfaction of our guests is something that we take very seriously.

It is a pleasure and a privilege to be your hotel of choice and your home away from home when you are in Chicago.

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Additional Information about Hilton Chicago/Magnificent Mile Suites

Address: 198 E Delaware Pl, Chicago, IL 60611-1816
Phone Number:
Region: United States > Illinois > Chicago > Streeterville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#47 Family Hotel in Chicago
#60 Business Hotel in Chicago
#63 Romantic Hotel in Chicago
Price Range: £74 - £248 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Chicago/Magnificent Mile Suites 3.5*
Number of rooms: 345
Official Description (provided by the hotel):
Completely renovated in May 2016, Hilton Chicago/Magnificent Mile Suites is an upscale, all-suite hotel in a prime downtown Chicago location. Our modern, comfortable, well-appointed two-room guest suites and executive accommodations are just steps from Michigan Avenue, one block from Lake Michigan and close to everything central Chicago has to offer. ... more   less 
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Also Known As:
Hilton Suites Chicago/Magnificent Mile Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago
Chicago Hilton

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