I got a flight/hotel package from Priceline so I was pretty sure that I was going to get the smallest room in the hotel with the toliet that didn't work. Surprisingly, Our suite was very nice...(as suites go). Upon entry room was clean, organized well and stocked full of information that was helpful during our shopping excursion. The doorman/bellboys are so polite, mannerable, respectful everytime we entered or left. Very nice touch!
Our room faced Tower Place Mall..not overly pleasant but it wasn't worth it to me to switch. Shower was excellent, TV choices are ok but cable was pretty limited and movies (Karate Kid was 14.95) was expensive if you ask me. You can buy it on DVD for that. We saw Avatar on a giant screen in IMAX 3D at Navy Pier for just a little bit more.
CONS (so annoying it almost outweighed the pluses)
Paying ahead and being responsible (paying with a debit card) doesnt pay off for you at the Hilton chain. They will still charge your card an extra 200.00 to hold for incidentials. It won't be released for 3-4 business days after your departure. VERY ANNOYING guideline and simply put they should change it. With cell phones, lap tops IPhones...how many people actually use ANYTHING in a hotel room worth 200.00?? On top of that, they charged me 14.95 for the movie...which they didn't minus from the 200.00. So for two days I had a charge for 214.95 tied up on my card. Then they kept the 14.95 and released the 200.00. This certainly affected my attitude from the start and caused me to pull back what I would have spent in the city. For that reason alone the chamber should be involved. Sure I could have put it all on AE or another Visa...but a customer should not have to. I am paying YOU for convenience not the other way around.
- Official Description (provided by the hotel):
- Completely renovated in May 2016, Hilton Chicago/Magnificent Mile Suites is an upscale, all-suite hotel in a prime downtown Chicago location. Our modern, comfortable, well-appointed two-room guest suites and executive accommodations are just steps from Michigan Avenue, one block from Lake Michigan and close to everything central Chicago has to offer. ... more less
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- Also Known As:
- Hilton Suites Chicago/Magnificent Mile Hotel Chicago
- Hilton Hotel Chicago
- Hilton Chicago
- Chicago Hilton