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“Nice stay, nice people”

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Doubletree by Hilton Chicago Magnificent Mile
Ranked #107 of 190 Hotels in Chicago
Jackson, Mi
Level 6 Contributor
116 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Nice stay, nice people”
Reviewed 27 March 2012

The hotel is just a few blocks from Michigan Ave and from the path on the water front. It's a nice middle road hotel. The staff is very friendly and it is clean. We had a noise complaint of teenagers and it was taken very seriously and quickly. We even awoke to a report under our door that it had been addressed and the hotel was sorry. Impressive. The morning buffet was a bit on the expensive side but that was the only draw back. Nice stay.

  • Stayed March 2012
    • Value
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Helpful?
1 Thank justjoe2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DT-HCMM, Guest Service Admin. Asst. at Doubletree by Hilton Chicago Magnificent Mile, responded to this review, 4 April 2012
Hello JustJoe2,
Thank you for your comments about your stay, I am sorry about the noise but happy to hear that our wonderful security staff did a great job just as they always do! We are located at a great location, near Navy Pier and the Mag Mile. We hope that you will stay with us again in the near future, please make sure to check us out on line for up coming getaway deals.
Thank you and regards.
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Murfreesboro, Tennessee
Level 4 Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 24 March 2012

I stayed here with a friend while she attended a work conference. The lobby has free internet access, but if you want it in your room, you'll have to shell out some dollars. Fortunately, the lobby has a comfortable seating area, a bar, and a restaurant.

The location is excellent since it's within a short walking distance of the Lake Shore Path, Navy Pier, shopping on the Magnificent Mile, and lots of restaurants.

The room itself was clean and comfortable with lots of extra pillows on each of the beds. I would have liked some extra shampoo and conditioner in the room, but overall, everything was to our liking.

Stayed March 2012, travelled with friends
Helpful?
2 Thank Jennifer C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DT-HCMM, Guest Service Admin. Asst. at Doubletree by Hilton Chicago Magnificent Mile, responded to this review, 4 April 2012
Hi Wyldedixie,
Thanks for taking time to comment on your stay, I am sorry about the shampoo running out during your stay. Please make sure to call the front desk or housekeeping should that ever happen again, they will be more than happy to bring you up some to the room. I am glad that you had a great stay; we are looking into the option for wifi in the very near future, stay tuned! We hope that you will be back in the near future, thank you for your patronage.
Regards.
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glasgow
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 March 2012

Stayed here with my student son during spring break. Hotel was nice and clean with good sized room and comfortable beds. Free internet in lobby but not in rooms. The location was good and we walked everywhere. Lots of nice restaurants within 10 minutes walk. Yolk does a great breakfast and is only a block away

  • Stayed March 2012, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank spkGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DT-HCMM, Guest Service Admin. Asst. at Doubletree by Hilton Chicago Magnificent Mile, responded to this review, 4 April 2012
Hello SpkGlasgow,
Thanks for taking time to comment on your recent stay here at the hotel, we are pleased to hear of your satisfaction with our establishment. We strive every day to provide you, our guest with the best in customer satisfaction. We want you to feel as if this is your home away from home, I am happy to hear that we did just that for you. We hope that you will be back to have another great stay at the DoubleTree by Hilton Chicago Magnificent Mile. See you soon!
Best regards.
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Cleveland, Ohio
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 March 2012

This Doubletree has an outstanding and friendly staff. The location is steps from shopping and outstanding restaurants. The breakfast buffet is certainly something to wake up for.

Stop by the lobby bar for a bloody mary before some Sunday Funday shopping!

  • Stayed August 2011, travelled with friends
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Helpful?
2 Thank Gregory K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DT-HCMM, Guest Service Admin. Asst. at Doubletree by Hilton Chicago Magnificent Mile, responded to this review, 29 March 2012
Dear Gregory,
Thank you for your insightful comments about the hotel sounds like you had a great time with us while visiting Chicago. We really do have a great property with great staff that goes above and beyond to ensure we deliver the best in guest service at all times. We hope that this will not be your last time staying with us, hope to see you soon!
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Mississauga, Canada
Level 4 Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 March 2012

We stayed three nights at the Doubletree. The hotel itself is clean and very well maintained and all the staff are extremely helpful and friendly -- always a smile! There were three of us in a double room (two queen beds and a large-screen TV) and the room was very comfortable. The location is very convenient and within walking distance of Magnificent Mile (Michigan Ave.), Navy Pier, John Hancock Observatory, Museum of Contemporary Art, to mention a few points of interest. Free WiFi is provided in the hotel lobby, but a fee is charged in the room. There are also many pubs and restaurants within walking distance.

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LT082010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DT-HCMM, Guest Service Admin. Asst. at Doubletree by Hilton Chicago Magnificent Mile, responded to this review, 29 March 2012
Hello LT082010,
Thank you for a great description of the attractions located near and around the hotel! I am glad that you had a great time with us here at the hotel and we hope that you will be back to have another great time soon! Thank you again for your patronage!
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Ohio
Level 5 Contributor
80 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 20 March 2012

We stayed in this hotel for three nights over St Patricks Day 2012. At the same time there was a teenager convention at the hotel so the lobby was always loud and crowded, even for the size of the lobby it was sometimes tough to navigate your way out the front doors.
Our room was a corner room so we had a perfect view of Fairbanks and Ohio streets and the lights at night gave an awesome view. However, the streets are very noisy at night so that woke us up a couple times, but it was worth the view!
The hotel elevators are very slow, there are four elevators for 25 floors and you can only get about 8 people in an elevator at a time.
We weren't disapointed with this hotel, it was within walking distance to Navy Pier and a long walk to Millenium Park and downtown.
We did take the train to/from Midway airport, this cost about $2.25 per person each way which is much cheaper than the $40 each way a taxi would have cost....but beware....the train is not a comfortable way to travel and if you have kids and luggage I would recommend a cab.
The train stations are dirty, smell like urine and have scary people lurking about, please dont take your kids down there! But this hotel is about 6 blocks from the Grand St train. The train ride was about 40 minutes to the hotel.

  • Stayed March 2012, travelled as a couple
    • Value
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Helpful?
2 Thank Dianna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DT-HCMM, Guest Service Admin. Asst. at Doubletree by Hilton Chicago Magnificent Mile, responded to this review, 29 March 2012
Dear Dianna,
Thank you for taking time out to comment on your stay here at the DoubleTree by Hilton Mag Mile hotel. I am happy to hear that you enjoyed your time with us, as for the noise as with any city you may encounter some sirens late at night but in all I am glad that you were able to rest. The elevators may run a bit slow at peak times when the hotels occupancy is high. Once again thank you for your comments and we hope that you will be staying with us in the future.
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birmingham mi
Level 5 Contributor
68 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 18 March 2012

Did one night here this past weekend, It is a great location, three blocks from michigan avenue, property is very clean, clearly has been renovated. Weird old and kind of gross radiator in bathroom that was on and made it hot, other than that room was nice, clean no issues at all. One suggestion, park across Ohio not in the garage at hotel, it is 31 dollars a day there and 45 or more at hotel and the garage is literally across the street. No pictures, but web site pics are accurate. Cookie is a nice touch at check in, but be careful, it melts.

Room Tip: stay away from elevators. Good deals here so lots of kids sometimes
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  • Stayed March 2012, travelled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank scott s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DT-HCMM, Guest Service Admin. Asst. at Doubletree by Hilton Chicago Magnificent Mile, responded to this review, 23 March 2012
Dear Scott S,

Thank you for sharing your recent experience with us, we are so happy to hear of your delight with the hotel. We are located in a great area two blocks from the Magnificent Mile and Navy Pier. We hope that you had ample time to visit other venues near the hotel as well. We hope that you will back in the coming years to the DoubleTree by Hilton Chicago Magnificent Mile!

Best regards.
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Additional Information about Doubletree by Hilton Chicago Magnificent Mile

Property: Doubletree by Hilton Chicago Magnificent Mile
Address: 300 East Ohio Street, Chicago, IL 60611-3308
Phone Number:
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#79 Romantic Hotel in Chicago
#87 Family Hotel in Chicago
#89 Business Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Doubletree by Hilton Chicago Magnificent Mile 3.5*
Number of rooms: 500
Official Description (provided by the hotel):
A magnificent Chicago location, The DoubleTree by Hilton Chicago Magnificent Mile is located in a superb location between the famed Magnificent Mile shopping and the excitement of Navy Pier. Walk to dozens of historic Chicago attractions, shopping and countless restaurants. O'Hare International (ORD) and Midway (MDW) airports are 45 minutes by train, taxi, shuttle or limo. Doubletree Chicago Magnificent Mile features vibrant new contemporary guest rooms in charcoal, white and fushcia. Residential-style amenities include ultra-comfortable Sweet Dreams(R) beds; MP3 compatible stereo clock radios; The Coffee Bean & Tea Leaf in-room coffee service; Crabtree & Evelyn bath products; showers and bath tubs, and a spacious work desk complete with wireless (fee), high-speed internet access (fee), and ergonomic desk chairs. Room Service served daily from 3pm-11pm. Dinner is served in the Lobby Lounge from 4pm until 10:30pm. Breakfast is served inside Markethouse Monday - Friday 6am-10am Saturday/ Sunday 7am-11am. ... more   less 
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Also Known As:
Doubletree Hotel Chicago
Doubletree Magnificent Mile
Chicago Doubletree

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