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“Doubletree Chicago Magnificnet Mile”

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Doubletree by Hilton Chicago Magnificent Mile
Ranked #111 of 192 Hotels in Chicago
Reviewed 9 December 2013

Excellent value! Great location!! Great staff. Great amenitites. Parking close by for $30/night - Doubltree is $50/night. Easy access to shopping , restaurants and other attractions. Would definitely stay here again!

  • Stayed: November 2013, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Dawn E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 9 December 2013

Room was average - nothing special. My husband in Northwestern receiving heart transplant - needed to be close. Got charged a very high rate due to "convention in town." I was supposed to get a discount of some kind. Have a very Merry Christmas and thank you for the holiday spirit of kindness. I guess its all about money. Sad

  • Stayed: December 2013, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Joseph K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokuaHospitality, Guest Services at Doubletree by Hilton Chicago Magnificent Mile, responded to this reviewResponded 20 December 2013

Dear Joseph K,
We are sincerely disappointed to hear if the rate you received during your stay felt inflated. Please understand that during citywide events in the city, hotel rates tends to increase over certain dates. It is never our intention to "nickel and dime" our guests, and hope you will forgive us for any frustration and inconvenience caused.
Be Well,
Guest Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2013

We booked this hotel with one of those deals where you don't see the name of the hotel until you book it. At the time we booked we were told it was a 3.5 start hotel in the heart of Chicago. We were reluctant but booked it anyway for the great price. We won't do that again! The hotel is in a great location right off Magnificent Mile. There is no valet parking which is not common for a hotel or restaurant in downtown Chicago. You will have to self park and enter the lobby from the back. The hotel staff was friendly enough with greeting and pointing out the registration. The unpleasant part of our stay was the room assignment. The first room was still being cleaned so it wasn't going to be a short wait. Again the staff was polite apologizing and gave us another room. The 2nd room smelled so bad we couldn't stand to be in there and the bathroom was in much need of cleaning. After calling downstairs we were asked to wait until someone called us back. About 10 minutes later, the manager came up to the room and offered us another room. We finally settled in on room number 3. It was clean and a nice view of the surrounding buildings. The bed was not very comfortable but because it was clean we were okay. I wouldn't say the deal was worth the hassle so we will probably pick a different hotel next time.

Room Tip: Specify a non smoking floor
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  • Stayed: December 2013, travelled as a couple
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2  Thank wikanes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokuaHospitality, Guest Services at Doubletree by Hilton Chicago Magnificent Mile, responded to this reviewResponded 20 December 2013

Dear wikanes,
Thank you for your review. We regret to learn of the details of your check-in experience. It is never our intention to give the guest a "run-around" experience upon arrival, and hope that you will forgive us for this setback. Please be assured of our best efforts to regain your confidence and trust in us.
Be Well,
Guest Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2013

enjoyed the bed and bedding, the towels in the bath were nice. I do not like glasses that are not in plastic and chose not to use them, there should be glasses that are without fail clean in the room. The cookies at check in are nice. We have stayed at this hotel many times and for a reason as it meets our needs.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Carol L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2013

Great location, walk to shopping, many restaurants, grocery store. Einstein Bagels in the hotel if you don't want to go to the restaurant for breakfast. Two queen size beds in room which can sometimes be hard to find in Chicago, but mattresses are soft; spacious room and bathroom. Staff very helful. Pay for internet in room.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with DoubleTree by Hilton
1  Thank Leslie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2013

I booked this hotel for three nights through Hotwire and was extremely pleased with how comfortable the rooms were. The staff was very friendly and welcoming and efficient. Room was spacious and beds were very comfortable. We could see Lake Michigan from our room. The location was perfect for us - shopping on Magnificent Mile just two blocks away, Navy Pier was three blocks. There were plenty of coffee houses and restaurants a block or two away on every side. It would have been nice to have a microwave and/or fridge in the room but we made do. Our room on the 16th floor was very quiet and we had no problems with waiting for the elevators as others have stated. We'd definitely stay here again!

  • Stayed: November 2013, travelled with family
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Thank Tammy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokuaHospitality, Guest Services at Doubletree by Hilton Chicago Magnificent Mile, responded to this reviewResponded 10 December 2013

Dear Tammy S,
Thank you for your review. We are happy to read how much you enjoyed our comfortable guest rooms and friendly staff during your recent stay with us. You really can't beat our central location, being only mere minutes from Navy Pier and the Mag Mile. It gives us great pleasure to hear that you will be returning to us again in the near future!
Be Well,
Guest Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2013

The Doubletree was very nice. I was able to check in early. The room was nice, staff friendly. It is conveniently located between the Navy Pier and Magnificent Mile. There is a small shop adjacent for a coffe or quick breakfast sandwich.

  • Stayed: November 2013, travelled on business
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Thank kbbayshore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Doubletree by Hilton Chicago Magnificent Mile

Address: 300 East Ohio Street, Chicago, IL 60611-3308
Phone Number:
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#66 Family Hotel in Chicago
#79 Romantic Hotel in Chicago
#89 Business Hotel in Chicago
Price Range: £59 - £238 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Chicago Magnificent Mile 3.5*
Number of rooms: 500
Official Description (provided by the hotel):
A magnificent Chicago location, The DoubleTree by Hilton Chicago Magnificent Mile is located in a superb location between the famed Magnificent Mile shopping and the excitement of Navy Pier. Walk to dozens of historic Chicago attractions, shopping and countless restaurants. O'Hare International (ORD) and Midway (MDW) airports are 45 minutes by train, taxi, shuttle or limo. Doubletree Chicago Magnificent Mile features vibrant new contemporary guest rooms in charcoal, white and fushcia. Residential-style amenities include ultra-comfortable Sweet Dreams(R) beds; MP3 compatible stereo clock radios; The Coffee Bean & Tea Leaf in-room coffee service; Crabtree & Evelyn bath products; showers and bath tubs, and a spacious work desk complete with wireless (fee), high-speed internet access (fee), and ergonomic desk chairs. Room Service served daily from 3pm-11pm. Dinner is served in the Lobby Lounge from 4pm until 10:30pm. Breakfast is served inside Markethouse Monday - Friday 6am-10am Saturday/ Sunday 7am-11am. ... more   less 
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Also Known As:
Doubletree Hotel Chicago
Doubletree Magnificent Mile
Chicago Doubletree

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