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“Great location / OK Hotel”

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Doubletree by Hilton Chicago Magnificent Mile
Ranked #108 of 188 Hotels in Chicago
Monroe, Connecticut
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great location / OK Hotel”
Reviewed 5 August 2014

My wife and I just spent five days here. We loved the location. Close to Navy Pier and Mich Ave. The pool was nice and the room we had was fine. Having Einstein Bagels in the lobby was convenient for a quick breakfast. We tried to pass on the housekeeping in exchange for an $8 voucher, but since our room was on the corner, they missed our request hanging on the door.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank TomMonroeCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokuaHospitality, Guest Services at Doubletree by Hilton Chicago Magnificent Mile, responded to this review, 11 August 2014
TomMonroeCT- We are happy that you and your wife enjoyed our convenient location, on-site Einstein Bagels, and outdoor pool. Allow us to apologize if we happened to miss your door hanger as this was not intentional. Mistakes happen, but we hope you will give us another chance to welcome you back again soon!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (362)
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English first
New York, United States
1 review
Reviewed 5 August 2014

The price was really good compared to similar hotels in the same block. The place was quiet but convenient, close to Magnificent Mile and Navy Pier. There're several good restaurants around. It's a little bit far from subway station but it's still within walking distance.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lisong S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, New Hampshire
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 4 August 2014

Stayed at Hilton Doubletree Chicago 300 E Ohio St. 7/31 - 8/4/2014.

Location was great! A few blocks and you are at Magnificent Mile, Navy Pier, Lake Shore Dr. Very walkable. Plenty of restaurants, Walgreens, within a block or so.

From check-in to check-out, excellent customer service. Great folks at the concierge desk, gift shop, restaurant.

Now for the good stuff! Bed and pillows were excellent. Room size not bad, but no ballroom dancing. Bathroom on smallish side, but not horrible by any means. Good in room coffee maker, mini bar (didn't use), desk, chair with ottoman.

Rooftop pool, not huge, but nice. nice exercise room with probably 5 or 6 machines, treadmills, etc. All looked to be in good shape, located off the lobby.

Random stuff...gift shop didn't break the bank, as far as gift shops go. Very quiet room, never heard a peep and hotel was sold out. There is also a bagel shop in the hotel, ok at best. Nice lobby bar, tho we did not use it. For the prices I saw at surrounding hotels, I felt it was a great value for Chicago.

For this class hotel, we were very pleased! Would definitely book again.

Pete

Room Tip: not sure if wifi was free for all. it was for hhonors members as was continental breakfast.
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  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Plebow14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokuaHospitality, Guest Services at Doubletree by Hilton Chicago Magnificent Mile, responded to this review, 11 August 2014
Plebow14- Hey Pete, thank you for the great review! We appreciate you taking the time to tell us all about your stay here. Thank you for acknowledging our central location, great value proposition, and excellent customer service. Many travelers greatly appreciate our affordable rates, since other hotels in the surrounding area are much pricier with less amenities than we have to offer.
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Kristiansand, Norway
Level Contributor
123 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 4 August 2014

After escaping from another (horrible) Chicago hotel, I spent 3 nights at this hotel and this is how hotels should be. Very good, spacious rooms and everything else as expected at a Hilton facility. Location is at the Magnificent Mile and staying here and using city center, you don't need a car. Very good pool on 5th floor.

Room Tip: Get a room facing north. This is a better view of the city.
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  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kennethtravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokuaHospitality, Guest Services at Doubletree by Hilton Chicago Magnificent Mile, responded to this review, 11 August 2014
Kennethtravelling- Thank you for the great comments! We are happy you enjoyed our convenient location, spacious rooms, and outdoor rooftop pool.
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Raleigh, North Carolina
Level Contributor
310 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 3 August 2014 via mobile

This is clearly an older property that has recently been updated. The staff are very friendly. The pool is on the 5th floor roof - NOT the top of the building. There isn't any type of food/beverage service, which would have been nice. The view is pretty solid. I wouldn't have a problem staying here again, but it wouldn't be my first choice.

Stayed August 2014, travelled with friends
Helpful?
Thank Justin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokuaHospitality, Guest Services at Doubletree by Hilton Chicago Magnificent Mile, responded to this review, 5 August 2014
Justin M- We do not offer any food and beverage service on the 5th floor of the hotel where the pool is located, however, there is an Einstein's Bagel located in the lobby level where you can take food to go.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, NV, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 August 2014

I phoned the Front Desk on several occasions to try and extend my stay an additional night, hotel was completely sold out at check in. I understand that. However, I understand there are last minute cancellations. I called the Front Desk several times each time being thrown on hold for long periods of time. I ended up going down to the Front Desk at midnight and they were able to extend my stay. Not the friendliest staff at this property but very clean, and in an excellent location. Coming from Vegas I expected better hospitality but there is no place like Las Vegas. Over clean, safe, nice hotel. Concierge made up for the rudeness of the other staff. Thank goodness for concierge.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Tonya R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokuaHospitality, Guest Services at Doubletree by Hilton Chicago Magnificent Mile, responded to this review, 5 August 2014
Tonya R- We apologize for the wait time you experienced while trying to contact the front desk. The success of our hotel depends on the friendly and outgoing service exuded by our team members, and regret if this was not the case for you. If given another opportunity, we hope to welcome you back for a much improved experience.
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London
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 August 2014 via mobile

This hotel was ok, not great. But it met our needs for a four day stay in Chicago. We had booked a non-smoking room many months in advance but on arrival we were put in a smoking room and then could only move us to noisy room on the second floor. The rest of the stay was pretty uneventful. The roof top pool was nice. Overall, a good place to stay if you are more interested in seeing the city than the inside of a hotel.

Stayed June 2014, travelled as a couple
Helpful?
Thank RichDavidson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokuaHospitality, Guest Services at Doubletree by Hilton Chicago Magnificent Mile, responded to this review, 5 August 2014
RichDavidson- We always respect our guest request's for a non-smoking guest room, however, we cannot 100% guarantee this offer until the day of arrival. Depending on the current occupancy rate, we may be limited to the availability of non-smoking guestrooms.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Doubletree by Hilton Chicago Magnificent Mile

Property: Doubletree by Hilton Chicago Magnificent Mile
Address: 300 East Ohio Street, Chicago, IL 60611-3308
Phone Number:
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#79 Romantic Hotel in Chicago
#87 Family Hotel in Chicago
#89 Business Hotel in Chicago
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Doubletree by Hilton Chicago Magnificent Mile 3.5*
Number of rooms: 500
Official Description (provided by the hotel):
A magnificent Chicago location, The DoubleTree by Hilton Chicago Magnificent Mile is located in a superb location between the famed Magnificent Mile shopping and the excitement of Navy Pier. Walk to dozens of historic Chicago attractions, shopping and countless restaurants. O'Hare International (ORD) and Midway (MDW) airports are 45 minutes by train, taxi, shuttle or limo. Doubletree Chicago Magnificent Mile features vibrant new contemporary guest rooms in charcoal, white and fushcia. Residential-style amenities include ultra-comfortable Sweet Dreams(R) beds; MP3 compatible stereo clock radios; The Coffee Bean & Tea Leaf in-room coffee service; Crabtree & Evelyn bath products; showers and bath tubs, and a spacious work desk complete with wireless (fee), high-speed internet access (fee), and ergonomic desk chairs. Room Service served daily from 3pm-11pm. Dinner is served in the Lobby Lounge from 4pm until 10:30pm. Breakfast is served inside Markethouse Monday - Friday 6am-10am Saturday/ Sunday 7am-11am. ... more   less 
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Also Known As:
Doubletree Hotel Chicago
Doubletree Magnificent Mile
Chicago Doubletree

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