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“Luck defines quality of room and friendliness of staff....i was unlucky”
Review of Hotel Tannenhof

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Hotel Tannenhof
Ranked #1 of 1 Hotels in Grossmaischeid
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Luck defines quality of room and friendliness of staff....i was unlucky”
Reviewed 13 March 2013 via mobile

If you are lucky you will get a very special and original room. As I did not know that there was the possibility to prebook a specific room... I was unlucky and got a very simple room with basic shower and standard bed room. What makes this hotel attractive is the interesting interior design of most of the rooms. I TRIED TO CHANGE MY ROOM BUT STAFF AT RECEPTION WAS NOT REALLY WILLING TO HELP. VERY DISAPPOINTING EXPERIENCE KNOWING THAT GUESTS PAYING SAME PRICE and GET DIFFERENT AND MORE LUXURY ROOM.
Staff made me feel very uncomfortable when adressing my wishes. One lady at the reception was saying i shud have called earlier to make sure i get a nice room.

There was no wifi connection in my room and when i asked at reception for help the staff told me that it is probably a problem with my phone and i was first person to complain about it. Actually i was not complaining just asking for help but it seemed too much effort to move from his chair and look with me what the problem could be.
I work in the training department of a big company within Rhein-Main area and i was planning some group seminars at this locatipn but after the experiences of the past 10 hours with the staff of this hotel have definetaly changed my mind.

WILL NOT FURTHER RECOMMEND NOR COME BACK. MAIN REASON IS THE UNWILLINGNESS OF THE STAFF TO HELP.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank amsas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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23 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Any
English first
Dijon, France
Level 4 Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 October 2011

I arrived here late in the evening and was pleasently surprised to find a cosy & modern hotel.Rooms are spacious clean & comfortable. Only a shower in the bathroom.Smoking is allowed in the bar, the restaurant has a typical hearty German menu. Overall a pleasent stay.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BICHEKA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Tannenhof

Property: Hotel Tannenhof
Address: Stebacher Str. 64, 56276 Grossmaischeid, Rhineland-Palatinate, Germany
Region: Germany > Rhineland-Palatinate > Grossmaischeid
Amenities:
Bar / Lounge Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Grossmaischeid
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Tannenhof 3*
Number of rooms: 22
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