I stayed here for a few hours on my birthday this year. I had arrived on a very turbulent flight from Singapore and had an eight hour gap till my flight to Mumbai in the morning. This being the closest hotel to the airport, I chose to stay here.
The staff at the 24 hour coffee shop was very good. He promptly got me everything I needed. The food was tasty too - I had some Indian stuff.
The staff at the reception though was not very polite; nor was he friendly. In spite of my mentioning that its my birthday (which he also checked on my passport), he did not bother wishing me. From a hospitality point of view, this was quite poor.
The room was excellent. You can tell that the hotel isn't very old. The furniture and fittings were of a high quality. I like that you can open the curtains electronically from your bed side.
Another sore point - since I had booked a 5 hour package, the same gentleman from the reception gave me a reminder / wake up call exactly when 5 hours were up. Since I was in the shower, I couldn't answer. But he kept calling again and again. Finally the 5th time I ran out of the shower and answered his call. Was he afraid that I would overstay by 10 or 15 minutes?
Apart from the poor reception staff, everything was good.
- Official Description (provided by the hotel):
- Experience premier luxury at the Courtyard Kochi Airport hotel located just minutes for our airport. Through our modern amenities, our guests enjoy high-speed Internet access, attentive service and a surplus of modern conveniences throughout our hotel. Our spacious accommodations include rooms, refreshing suites, contemporary and vibrant dining options, comfortable luxury bedding, and functional work spaces offer the perfect blend of comfort and flexibility for both business and leisure travelers. Outside of your comfortable living quarters is our state of the art health center and swimming pool provide rejuvenation after a long day of meetings. For groups looking for a venue for their next meetings, conventions and social events, our hotel has event space that is perfect for group of all sizes. Courtyard Kochi Airport is the city's finest four star hotel in Kochi, Kerala, and is well-suited to both business and leisure travelers. ... more less
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