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“Good Hotel Good Location”

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Doubletree Collinsville/St. Louis
Ranked #2 of 11 Hotels in Collinsville
Certificate of Excellence
Chattanooga, United States
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good Hotel Good Location”
Reviewed 2 June 2014

The staff was friendly. Breakfast was excellent, though not free unless you are a Hilton Honors Gold level or higher. Room was clean. Staff was friendly and helpful. The rate was very competitive. If I am travelling in this area again, I will make an effort to stay here.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Zachary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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933 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Collinsville, Il, United States
1 review
Reviewed 2 June 2014

Less than Dynamic. first off all, the place could have been a lot cleaner. and quieter. Over crowded and noisy. Secondly, A room that cost $138 (and that was a "Military" rate) should have included breakfast. Thirdly, Location was is well situated away from East St. Louis, but not real easy to get to from the interstate. The staff was outstanding, but undermanned for the customer load over the Memorial Day weekend.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Carl H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schertz, United States
2 reviews
Reviewed 1 June 2014

The DoubleTree Collinsville/St. Louis exemplifies "Hilton"…stop looking and book your stay…simply awesome across-the-board! You'll really dig the build your own omelet station part of a superb breakfast buffet…that dude rocks!!!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Robert G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bolingbrook, United States
1 review
Reviewed 29 May 2014

I have to say that this hotel was great but a group that was staying here the same time as us made the stay less enjoyable. The staff did their very best but the volume of the people in this group made it impossible to keep people under control and the hotel clean. It made me sad to see my friend so stressed out around her wedding because of another group. I would recommend this hotel as I know the guests are not there often but they did make the stay less pleasurable.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Julia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, Florida
1 review
Reviewed 28 May 2014

I have had the opportunity to stay here on multiple occasions when in the St Louis area for work.

The good: EXCELLENT service from the front desk team. Marvin and Erin are some of the most polite and helpful people to greet you when you are checking in to the hotel as well as very helpful for finding other restaurants and things to do in the area. I was also impressed with them knowing, and calling me by my name whenever I see them. There are others, but these two have been very helpful when I have needed it.
If you're in the hotel Wednesday evenings, they have a complementary happy hour with free drinks and good food. While you're there, I'm also certain you will receive superb service from Matt and Erin. They are there providing service with a smile… and after a long day of work or travel it is refreshing to see them.
The rooms are nice size and are furnished well. There is also a gym and indoor pool for guests to use. There are a few restaurants in the area – very close to the hotel and it is convenient to the highway.

The Bad: - The bathroom door opens into the bathroom. I like to take my shower hot enough where it produces enough steam to power a small steam engine. I would have personally had pocket doors here – but if I am going to complain about something, then I can live with this.
I also wish they had a hot tub – but that’s just me. Granted if they did have a hot tub, I may have called in sick to work today relaxing – so maybe that’s a good thing.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
collinsville, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 May 2014

Hotel is always very clean. Rooms are a bit dated but alway clean and smells fresh. Lobby is attractive. The restaurant is amazing. The breakfast is not included for silver HH members but work the 15 bucks.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ben S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 28 May 2014

Great staff on site Marvyn at the front desk is extremely friendly and welcoming. He has always made every effort to welcome me by name and ask about my travels. You will feel like the team knows you and they all welcome you.. one draw back is the soiled linens line the halls most of the day until picked up...

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank antoniocI9111XH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Doubletree Collinsville/St. Louis

Property: Doubletree Collinsville/St. Louis
Address: 1000 Eastport Plaza Dr, Collinsville, IL 62234-6103 (Formerly Holiday Inn)
Phone Number:
Region: United States > Illinois > Collinsville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
#2 Family Hotel in Collinsville
#2 Romantic Hotel in Collinsville
Price Range (Based on Average Rates): £
Hotel Class:3 star — Doubletree Collinsville/St. Louis 3*
Number of rooms: 229
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel Collinsville-St. Louis is located in Collinsville, Illinois just outside of St. Louis. The hotel is located next to the Gateway Conference Center, a premier event space. Downtown is just a quick drive and Lambert St. Louis International Airport is 30 minutes away. Guests can enjoy a freshly baked DoubleTree chocolate chip cookie upon arrival. ... more   less 
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Also Known As:
Doubletree Collinsville/St. Louis Hotel Collinsville
Collinsville Holiday Inn
Holiday Inn Collinsville

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