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“Smells and Cramped” 2 of 5 bubbles
Review of Hampton Inn Collinsville

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Hampton Inn Collinsville
Ranked #5 of 11 Hotels in Collinsville
Grand Prairie, Texas, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Smells and Cramped”
2 of 5 bubbles Reviewed 28 July 2012

Unless you are by yourself and do not have a sense of smell... stay away.

The whole place stunk. Up and down the hallway, in my room, in the lobby. It wasn't just me, and according to another, it has been like this for awhile.

I stayed on the first floor in a 2 dbl bed room.

It was tight, cramped, and by the time I checked out the next morning I was agitated and stressed. I have stayed in places for half the price that were bigger and better than this.

A waste of my money and night's sleep.

The only reason I gave this 2 stars was because the staff was nice and helpful.

  • Stayed July 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rich N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna K, Manager at Hampton Inn Collinsville, responded to this review, 30 July 2012
I would like to apologize that your stay was unsatisfactory if you would like I can remove the charge for your stay.
Sincerely,
Donna Klopfer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

345 reviews from our community

Traveller rating
    145
    94
    62
    31
    13
See reviews for
124
89
19
77
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Peculiar, Missouri
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 16 July 2012

We were at first disappointed as the room size was smaller than the previous Hampton we had been to and the bed offerings were regular or king; no queen beds. No rooms came with refrigerators or microwaves. However, the beds were comfortable, the room was very clean, the breakfast had many choices and we made use of both the pool/spa area and the workout room. It was located near St. Louis without the expense of being in St. Louis

One of our sons left his wallet in the workout room and when he went back it was gone. We went to the front desk and it appeared as if no one had turned it in. The manager on duty began to go through all of the trash cans on the property. We left him our number. He called later to explain that it had been turned in and that it was not put in with the other lost and found items. We appreciated his williness to help us look for the wallet and to give us a call when it was located.

This hotel is also close to the Cahokia Mounds and horse racing.

  • Stayed July 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jcoop246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donna K, Manager at Hampton Inn Collinsville, responded to this review, 30 July 2012
Thank you for writing in about my helpful staff and that your son's wallet was found. We are glad you enjoyed your stay.
Sincerely,
Donna Klopfer
General Manager
Hampton Inn Collinsville
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicagoland
Level Contributor
94 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 24 April 2012

We didn't get the upgraded 2 room suite this time due to being sold out for the weekend but still had a fridge, microwave and quiet comfy room. There were no surprises and this is how we like it. The warm breakfast was the norm for Hampton and my only complaint is the lack of Banana's in the fruit basket Saturday morning but it was refilled for Sunday morning so it was rectified.

Room Tip: high floor away from elevator
See more room tips
  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hell, Nord-Trondelag, Norway
1 review
5 of 5 bubbles Reviewed 23 April 2012

I ended up here on accident but this place is wonderful! The staff is very cordial, my room was clean and comfortable and the free breakfast was great. I am beyond satisfied and this will be my regular Collinsville haunt. Thank you for a great surprise and a great stay!

  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Megusta P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, Tennessee
Level Contributor
101 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 18 April 2012

Typical high-quality Hampton Inn. Service was pleasant and prompt. No hassle with my service dog which is true across all the Hampton Inns.

  • Stayed April 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Accidental_Turista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredonia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 12 April 2012

Room was very clean and smelled great. Indoor pool had just the correct temp water for a refreshing swim. Bed was comfortable and clean and the room was quite, gave us a nice nights sleep. Free morning paper was a plus. Staff was friendly in every way.

Room Tip: Stayed on second floor and was very quite.
See more room tips
  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MJoy113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon, WI
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 8 April 2012

We needed a place to stay overnight on our way to Branson, MO. We were very happy to be able to stay in a suite with a jetted tub for less money than a nearby competitor's price for a single room. The rooms were clean, and everyone was very friendly.

Room Tip: Ask about their suites.
See more room tips
  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Patricia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Collinsville

Property: Hampton Inn Collinsville
Address: 7 Commerce Dr, Collinsville, IL 62234-6112
Phone Number:
Region: United States > Illinois > Collinsville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Collinsville
#4 Family Hotel in Collinsville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hampton Inn Collinsville 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Enjoy your stay at the Hampton Inn Collinsville, located within walking distance to Gateway Convention Center and just a short drive to Fairmount Park Race Track. Watch TV or stay connected with free WiFi in every guest room. Start your day right with Hampton's free hot breakfast including our delicious waffles and if you're in a hurry, grab a free, healthy Hampton On the Run(R) Breakfast Bag, available Monday through Friday. Catch up with work in our free business center, rejuvenate in our free fitness center or take a refreshing dip in our indoor pool. ... more   less 
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Also Known As:
Hampton Inn Collinsville Hotel Collinsville
Collinsville Hampton Inn

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