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“Employees” 4 of 5 bubbles
Review of BEST WESTERN Chicagoland - Countryside

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BEST WESTERN Chicagoland - Countryside
Ranked #1 of 2 Hotels in Countryside
Certificate of Excellence
Midlothian, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Employees”
4 of 5 bubbles Reviewed 2 May 2014

This hotel was very clean with updated rooms. But I was most impressed by the employees, especially the two young ladies at the front desk. They went above and beyond to help me in every way from taxis to ideas where to eat. I would recommend this hotel for anyone that wants a reasonable priced, clean hotel with employees that care.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Deborah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review, 22 May 2014
Thank you for your review! We are very happy that you enjoyed your stay! Great customer service is what we strive for and are happy to have provided that to you during your stay. Thank you for your recommendation and we hope to see you again during your next trip to the Chicagoland area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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304 reviews from our community

Traveller rating
    142
    105
    38
    12
    7
See reviews for
128
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69
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Portage, Mi, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 April 2014

My son and I stayed here during a weekend trip to U.S. Cellular Field. The ballpark was about 20 minutes away with light traffic.. There were plenty of restaurant choices in the area.It was relatively close to the city and the area seemed very safe. The hotel itself was clean and comfy. The staff was friendly and accommodating. I'd stay here again.

  • Stayed April 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
2 Thank Jay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review, 3 May 2014
Thank you for your review! We are happy to hear we were conveniently located for your trip to US Cellular Field and dining options. We look forward to seeing you again on your next trip to the Chicagoland area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
calgary, Canada
1 review
5 of 5 bubbles Reviewed 24 April 2014

Staff was really helpful, room was really clean, internet was flawless. Breakfast was mediocre but free, so no complaints. Front desk lady remembered my name and greeted me each evening. Hotel was clean through out. Breakfast staff was really pleasant.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Craig M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review, 3 May 2014
Thank you for your review! We take pride in the great customer service our staff was able to provide to you during your stay. We are happy to hear you had a comfortable stay and hope you will visit us again during your next trip to Chicago.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Detroit suburb, United States
1 review
5 of 5 bubbles Reviewed 24 April 2014

Beds were comfortable, free wifi worked well. The area feels safe with lots of suburban shopping nearby. Great place to stay overnight while visiting Chicago to avoid big city prices and noise. Near start of Route. 66 and the Tollway as well as close enough to the Stevenson to get downtown in less than 30 min (depending on traffic of course).

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Carol I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review, 3 May 2014
Thank you for your review! We are happy to have been able to provide you with a comfortable stay. We hope your trip to downtown Chicago was an enjoyable one. We look forward to seeing you again during your next trip to the Chicagoland Area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cedar Falls, Iowa
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 17 April 2014

This is a very nice property, in a location convenient to travel with an outstanding staff. The only thing that keeps me from filling out all 5 ratings was the intermittent hot water in the shower but that wouldn't keep us from booking here again. The staff couldn't have been more welcoming. The housekeeping lady who was singing while working brought a smile to my face and I'm a grumpy old poof.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ken P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review, 19 April 2014
Thank you for your review! Your feedback is very important to us. We apologize about the hot water issues and have informed our maintenance staff. We are happy to hear our staff was welcoming and friendly. We take pride in the great customer service our team provides. We hope to see you during your next trip to the Chicagoland area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 14 April 2014

Great staff, great rooms, great stay. When we are in the south suburbs of Chicago it's always a pleasure to stay at the Best Western Countryside, IL. Inviting rooms, comfortable beds, a hearty breakfast and flat panel TV's are just some of the things we look forward to when were staying in Countryside, IL Best Western.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Charles V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review, 19 April 2014
Thank you for your review! We are so happy we were able to provide you with a comfortable and enjoyable stay. We hope to provide the same excellent service during your next trip to the Best Western Chicagoland Countryside.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 14 April 2014

Hotel is in a very convenient location! Large mall right down the street with Walmart, Target, Kohls, etc. Restaurants everywhere. Staff extremely friendly and helpful. Stayed 1 night and it was nice. 3rd floor ice machine broken and one elevator broken, which meant waiting a long time for the other one! Breakfast is free, and is adequate. Wish they had donuts! Will stay here again!

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Cyndy4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmandaZagorski, Front Office Manager at BEST WESTERN Chicagoland - Countryside, responded to this review, 19 April 2014
Thank you for your review! We apologize about the ice machine and one elevator out of service. We have placed a work order and informed our maintenance staff. We are working on a solution that we hope will prevent any future problems. We are happy that you enjoyed the rest of your stay and look forward to seeing you again during your next trip to the Chicagoland area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Chicagoland - Countryside

Property: BEST WESTERN Chicagoland - Countryside
Address: 6251 Joliet Rd, Countryside, IL 60525-3958 (Formerly Hampton Inn Chicago Countryside)
Phone Number:
Region: United States > Illinois > Countryside
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Countryside
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — BEST WESTERN Chicagoland - Countryside 3.5*
Number of rooms: 107
Official Description (provided by the hotel):
The Best Western Chicagoland-Countryside is conveniently located near I-55 and LaGrange-putting you in easy access to all that the Greater Chicago Region has to offer. All rooms include a full hot breakfast each morning and free high speed wireless internet. All rooms feature refrigerators and microwaves! ... more   less 
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Also Known As:
Best Western Chicagoland - Countryside Hotel Countryside
Best Western Countryside
Countryside Best Western

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