What keeps us coming back to this Holiday Inn Express in particular are the guest relations officers, Josh and Kaitlin. Josh is a true professional and truly helps this chaotic hotel run smoothly. They are at the forefront and backbone of this hotel, and we strictly only deal with the two of them in securing our reservations, or with questions during our stay. We have stayed at least 8 times in the last 6 months, from 2 nights to a week at a time, and Josh always go above and beyond to ensure our experience is top notch from the moment we step into the hotel, until the time we leave. Josh and Kaitlin should definitely be supervisors or managers, as the rest of the mediocre front desk staff could benefit from their enthusiasm, professionalism, friendliness, and eagerness to ensure guest satisfaction. The rooms are clean, breakfast offers a variety for all. Pool is small. Shopping, Restaurants, Movies, Starbucks all within walking distance.
- Official Description (provided by the hotel):
- Welcome to our new Holiday Inn Express Crestwood hotel! We are conveniently located 9 miles South of Chicago Midway Airport "MDW" and 32 miles from Chicago O'Hare International Airport "ORD". The Holiday Inn Express hotel in Crestwood is located just off I 294 and minutes away from I 57, I 90/I 94 and I 80. Begin your day with a complimentary cup of coffee and enjoy our hot breakfast featuring our signature cinnamon rolls and pancakes. The Holiday Inn Express Crestwood hotel features 123 guestrooms and suites with free high speed Internet access throughout the hotel. Get energized in our brand new Fitness Center, with state of the art equipment and unwind in our indoor pool. Business Center and flexible meeting space are available to meet your needs. ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn Chicago Crestwood Hotel Crestwood
- Hampton Inn Crestwood
- Crestwood Hampton Inn