We came here for a extra long weekend for Easter to be near family. We got two conjoining rooms so we could all be comfortable. First off there is no fridge to keep food or drinks cold. There is no chair to sit in which was not nice since two of us are breastfeeding babies. Neither rooms had good water pressure in the sinks. The hotel supplied shampoo and conditioner were half gone from the previous customers. The worst part was waiting 5+ minutes for the shower water to get "warm" enough to take a shower. The tub in my room had no stopper, it had been busted off leaving a big sharp piece of metal sticking about an inch above the tub surface, which meant I had to bathe my small children in my sisters hotel room next door. The third morning I had a centipede crawl in front of my feet while I was peeing. The 4th morning I had a black ant crawling up my leg as I peed. Every day when we would return the room just reeked of chlorine from the pool, it actually gave me a headache. The beds were way too soft, I had to sleep diagonal across the middle to prevent falling out of bed.
***The pool experience: I had taken my children to the pool the second night we were there. There was a large good of children apx ages 8-11 playing unsupervised in the pool. After I got in I started feeling towels at the bottom of the pool and pulled them out and threw them on the concrete. These kids had thrown all the towels in the pool and then were twisting the wet towels and trying to smack kids in the pool with them, add that with the incredibly LOUD, ear shattering screaming they were doing and it was NOT a fun time. I went to the front counter, soaking wet and cold to report the lack of towels and to ask for some assistance with the unruly kids inside the pool. The guy at the desk said he would take care of it. About 5 minutes later he came in and set the towels down and walked out...never addressed the kids.
** Free breakfast but better off getting food elsewhere, its all pre-maid hot food, not very good at all. Check dates on milk so you don't get a chunk in your mouth.
- Official Description (provided by the hotel):
- Welcome to our new Holiday Inn Express Crestwood hotel! We are conveniently located 9 miles South of Chicago Midway Airport "MDW" and 32 miles from Chicago O'Hare International Airport "ORD". The Holiday Inn Express hotel in Crestwood is located just off I 294 and minutes away from I 57, I 90/I 94 and I 80. Begin your day with a complimentary cup of coffee and enjoy our hot breakfast featuring our signature cinnamon rolls and pancakes. The Holiday Inn Express Crestwood hotel features 123 guestrooms and suites with free high speed Internet access throughout the hotel. Get energized in our brand new Fitness Center, with state of the art equipment and unwind in our indoor pool. Business Center and flexible meeting space are available to meet your needs. ... more less
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- Also Known As:
- Hampton Inn Chicago Crestwood Hotel Crestwood
- Hampton Inn Crestwood
- Crestwood Hampton Inn