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Comfort Inn
Ranked #3 of 4 Hotels in Crystal Lake
Reviewed 20 April 2013

Stay here one night while in town visiting family. The hotel is off the main road so it is nice and quiet. It's been there for a while and is ready for some upgrades but we enjoyed our stay. Room was adequate size even for three adults sharing the space. The beds were very hard but we were there only one night so made due. Front desk people were friendly and helpful. They have a complimentary breakfast each morning but it's nothing special. Juice, coffee, toast cereal. If you want to stay in Crystal Lake you will be limited in your choices but this hotel is a good option.

  • Stayed: March 2013, travelled with family
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Thank JackCrowley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General_Mgr_Elgin, General Manager at Comfort Inn, responded to this reviewResponded 5 September 2013

Thank you for taking the time to review our property Jack. We have since renovated all of our rooms and our public area as well. Our staff makes every effort to provide the best service and product our guests deserve while traveling away from home.

We look forward to seeing you in the future so you may enjoy our new updates.

Kindest Regards,
Nikki Del Rio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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64 - 70 of 100 reviews

Reviewed 16 April 2013

I will have to say this comfort inn is by far the nicest and cleaniest comfort inn I have ever stayed in. Even though they are under a remodel. They are still clean. No joke! The staff is all friendly. Always willing to help with whatever they can. The front desk staff always greet you with a smile. The breakfast is really good as well and the lady who runs it in the morning is very nice and helpful. I will be staying here again when we are in town and I can't wait to see all the new updates. It is going to be great. Great price for what you get. Pool/work out room fridge and microwave and even fresh popcorn in the evening. Good job everyone at the comfort inn. Thank you all for a wonderful stay.

  • Stayed: April 2013, travelled with family
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1  Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General_Mgr_Elgin, General Manager at Comfort Inn, responded to this reviewResponded 5 September 2013

Thank you for taking the time to review our hotel Mary. We are so happy you enjoyed your stay with us. Our staff definitely takes pride in the work they do and our property. We sincerely look forward to seeing you again in the near future.

Kindest Regards,
Nikki Del Rio

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Reviewed 12 April 2013

My family and I thoroughly enjoyed the 2 nights we spent at the Comfort Inn in Crystal Lake. The rooms were immaculate and the beds were so comfortable we slept better than we do even in our own home. The staff is friendly and always asked us if there was anything that they could for us to make our stay even more enjoyable. There are a couple other hotels in the vicinity but none came close to making is feel so welcome and at home. When we checked out the front desk associate invited us back and we said we definitely will. You should too. Thanks to the entire team for doing a great job.

LK

  • Stayed: April 2013, travelled with family
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1  Thank LarryK120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General_Mgr_Elgin, General Manager at Comfort Inn, responded to this reviewResponded 4 September 2013

Thank you for taking the time to review our hotel Larry. We truly appreciate your kind words regarding our staff and property. Our associates put a lot of passion into their career and we are so happy it shows.

We look forward to seeing you and your family again in the near future.

Kindest Regards,
Nikki Del Rio

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Reviewed 10 March 2013

Stayed March 2013. Deck staff very polite & accommodating. Pool small, but adequate for the kids to have fun in. Our non-smoking room smelled of stale cigarette smoke. The bedspreads were stained. People obviously don't use the fan in the restroom as there are signs of moisture damage to the ceiling and wall. The worst part of the experience was the beds. They are very hard and the pillows are like sleeping on rocks. My second night I slept better as I went to Target and bought a pillow for $9.99.

  • Stayed: March 2013, travelled with family
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1  Thank Jennifer N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityInn321, Manager at Comfort Inn, responded to this reviewResponded 9 April 2013

Thank you for taking a moment to post your experience about the Comfort Inn-Crystal Lake. It is our goal to provide a comfortable, clean room at a reasonable price. Your experience was regrettable and unacceptable, please accept my apologies.
If you have occasion to return, our renovation will be completed and I believe that you will have a much improved visit. I will be happy to handle your reservation and next visit personally.
Thank you again for your comments.
Ssincerely,
William Peterson
General Manager

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Reviewed 13 January 2013

My wife and I stayed here one night. The desk staff were so nice and welcoming. We got a room with king bed, had a microwave and small fridge as well. The room was spotless but there was a faint smell of smoke in the room that seemed to be covered up by some kind of perfume, perhaps by previous guest. Breakfast is served from 6:30-9:30, standard continental breakfast. Yogurt, cereal, eggs, sausage, bread, bagels and donuts. I am a very punctual person and breakfast was not ready until 6:45 or so. I would still stay here again!

  • Stayed: January 2013, travelled as a couple
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Thank ruuree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2012

We stayed 2 nights and the rooms were clean and comfortable. The staff was very friendly and welcoming. We really enjoyed the continental breakfast and everything there was delicious. The pool was really nice, although didn't see it used while we were there. The rooms could use some updating, thats true, but all in all was all we needed. Thank you staff for a nice visit. We will be back !!

  • Stayed: December 2012, travelled as a couple
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2  Thank Maryann P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2012

This Comfort Inn in Crystal Lake was smaller than most but our stay was great. Wonderful staff, excellent breakfast, gym and nice pool. The rooms were a but outdated but very clean and had everything you needed.....microwave, fridge , internet access. Very close to shopping and restaurants.

  • Stayed: October 2012, travelled as a couple
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Thank debski49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn

Address: 595 Tracy Trl, Crystal Lake, IL 60014-6280
Phone Number:
Region: United States > Illinois > Crystal Lake
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Crystal Lake
Price Range: £52 - £98 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Comfort Hotel Crystal Lake
Comfort Inn Crystal Lake
Crystal Lake Comfort Inn

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