Let me start by saying that I stay in over 25 Comfort/Quality Inn's per year. So I have some understanding of what to expect.
This particular hotel really stands out on quality.
First, when I booked with corporate, they only had smoking rooms at the "double bed" rate. When I arrived, I asked the clerk if they had any non-smoking rooms available. He said no, but upgraded me to a suite at no additional charge. This was super awesome.
But it gets better. I hate, hate, hate the crappy pillows that every choice hotels uses. But this hotel had replaced them with really nice comfy pillows. I joked with my wife that I wanted to swipe one to take home with me.
The next day, my wife wanted to go out shopping while I slept some more. I called down to the clerks and asked if I could check-out late. They said no problem.
On top of this, the room was perfectly clean and the beds were comfortable. Everything worked perfectly. In fact, the AC had us frozen to the bed by morning (my mistake on the settings).
This hotel deserves a Platinum rating from Choice. I highly recommend it.
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- Also Known As:
- Comfort Hotel Crystal Lake
- Comfort Inn Crystal Lake
- Crystal Lake Comfort Inn