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“Excellent Experience”

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Country Inn & Suites By Carlson, Crystal Lake
Ranked #2 of 4 Hotels in Crystal Lake
1 review
“Excellent Experience”
Reviewed 29 August 2014

This hotel offers great value coupled with a true "at home" feeling atmosphere. The suites are very comfortable, the beds are wonderfully comfortable and really, really clean! It has everything I would go for, and I have done, many times!

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank 207dennisn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnGMCL, General Manager at Country Inn & Suites By Carlson, Crystal Lake, responded to this review, 23 September 2014
Dear 207dennisn,
Thank you for the great review! We are glad to hear we were able to deliver and excellent experience for you. We look forward to seeing you again soon.
Warmest Regards,
The Country Inn Team
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200 reviews from our community

Traveller rating
    94
    54
    26
    19
    7
See reviews for
93
20
6
42
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Tremont, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 August 2014

This is the hotel to book for your next family event! From our first call Chris and the hotel staff were so very accommodating! The front desk staff was very friendly and helpful as well. The facility worked beautifully for our needs as we had many family and friends in for our son's wedding. Nice areas for us to hang out and visit with extended family. Breakfast was delicious. The location of the hotel was near many great restaurants and shopping areas. Great hotel to consider for your next need.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
1 Thank Alice C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnGMCL, General Manager at Country Inn & Suites By Carlson, Crystal Lake, responded to this review, 23 September 2014
Dear Alice C,
Congratulations on your son getting married! We are so glad you chose to host your family and friends with us for your special weekend. Thank you for the great review. We hope to see you all again soon.
Warmest Regards,
The Country Inn Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Michigan
Level Contributor
144 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 19 August 2014

This is a lovely place to stay; I'm a repeat guest. Rooms are spacious and clean, well decorated; everything in working order. Like having a micro and fridge. Nice flat screen tv. Complimentary breakfast could not be nicer - in addition to cereal, juice, donuts, muffins, bagels, they offer hot oatmeal, hot waffles, hot eggs, boiled eggs, sausage or bacon and fresh fruit. Coffee available all day long, as is fruit and cookies. Staff could not be more accommodating - need extra blankets, pillows, etc. -- no problem. Staff really wants you to enjoy your stay. Free Wi-fi, computers in business office, pool, work out room, ice. I'll be back!

Room Tip: I prefer a room on the back side, not overlooking parking lot.
See more room tips
  • Stayed August 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Lora719
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnGMCL, General Manager at Country Inn & Suites By Carlson, Crystal Lake, responded to this review, 23 September 2014
Dear lora719,
Thank you for choosing to stay with us when you are in our area. We are so glad you enjoy your time with us. We try our best to make sure we exceed everyone's expectations and I am glad we were able to deliver for you! We look forward to seeing you again soon!
Warmest Regards,
The Country Inn Team
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Cary, United States
1 review
Reviewed 19 August 2014

The front desk folks were wonderful even before I arrived. They made sure that our reservations were straight and were very patient as we added rooms several times. Rooms were clean and the atmosphere was so very welcoming!

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Kim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnGMCL, General Manager at Country Inn & Suites By Carlson, Crystal Lake, responded to this review, 23 September 2014
Dear Kim B,
We are so thrilled to hear you enjoyed your stay with us. Thank you for taking the time to write a review and we look forward to hosting you soon.
Warmest Regards,
The Country Inn Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 18 August 2014

We had a very nice stay for four days and were very happy with the hotel and the staff, they went above and beyond for us and our parents which needed some help getting around. Really can't say enough about the service, cleanliness of the rooms, and the Staff, did if mention the Staff, everyone was very helpful and made our stay great! We will be back!

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank webwevers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnGMCL, General Manager at Country Inn & Suites By Carlson, Crystal Lake, responded to this review, 19 August 2014
Dear Webweavers,

Thank you so much for a great review! We are glad you enjoyed your stay and take great pride in the quality of comfort we offer. We are most thrilled to hear about the impact that our staff had on your stay. Our team is our most important aspect and we are so proud we delivered. Thank you again and we can't wait to host you again soon.

Warmest regards,
Your Country Inn Team
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Plover, United States
1 review
Reviewed 18 August 2014

I would recommend this place to anyone! The staff was wonderful and answered any questions we had and were genuinely concerned about our comfort. The rooms were nice and clean, breakfast was absolutely fabulous, and my kids loved it! My kids think hotels are scary, especially at night, and they thought this place rocked! They are 13 years old and 8 years old.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Linda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnGMCL, General Manager at Country Inn & Suites By Carlson, Crystal Lake, responded to this review, 19 August 2014
Dear Linda J,
We like being the best! Thank you so much for the awesome review! I am glad the team delivered on all of your needs. we are so happy your kids enjoyed the stay as well Nothing to fear here, except a good time! Thank you again and we hope we see you and your family soon.

Warmest regards,
The Country Inn Team
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Orlando, United States
1 review
Reviewed 18 August 2014

The property is well maintained. Entry is easy, with luggage carts available for guests. The staff is friendly and make you feel welcome and at home. Many amenities if you choose to use them. Fresh baked cookies. Clean and comfortable room. Thanks for a wonderful stay.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Benjamin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnGMCL, General Manager at Country Inn & Suites By Carlson, Crystal Lake, responded to this review, 19 August 2014
Benjamin C,
Thank you for a great review. We take pride in a providing a clean and friendly experience. Its the small things that make the difference. We are so glad we were able to deliver on your expectations. Thank you again and we hope to see you again soon.

Warmest regards,
Your Country Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Crystal Lake

Property: Country Inn & Suites By Carlson, Crystal Lake
Address: 600 Tracy Trl, Crystal Lake, IL 60014-6276
Phone Number:
Region: United States > Illinois > Crystal Lake
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Crystal Lake
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Crystal Lake 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Country Inn & Suites By Carlson, Crystal Lake Hotel Crystal Lake
Country Inn And Suites By Carlson, Crystal Lake
Country Inn Crystal Lake
Crystal Lake Country Inn

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