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“No signs!” 2 of 5 bubbles
Review of Courtyard Chicago Deerfield

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Courtyard Chicago Deerfield
Ranked #6 of 6 Hotels in Deerfield
Sioux Falls, South Dakota
Level Contributor
105 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“No signs!”
2 of 5 bubbles Reviewed 24 July 2014

The address says Lake Cook Road, but the entrance is on Pfingsten. The driveway is completely unmarked. There's no sign on the building nor over the carport. There isn't even a sign on the siding glass front door. You have to actually walk into the lobby to know that you're at a Courtyard.

The hotel is laid out "motel style" with parking around the building and multiple entrances. I was on the ground floor and had a patio door out to the parking lot. This is a security concern for some people. I appreciated the fridge in the room. I did not like the carpeting in the sink area.

Stayed June 2014, travelled solo
Helpful?
Thank Ann F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary M, General Manager at Courtyard Chicago Deerfield, responded to this review, 28 July 2014
Ann F.,
Thank you for taking the time to share your thoughts on our hotel. If you have a moment and would like to discuss further, I would like to please contact me at the hotel directly. Thank you for choosing Marriott!
Sincerely,
Mary Metcalf
General Manager
(847) 940-8222
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

53 reviews from our community

Traveller rating
    15
    22
    8
    4
    4
See reviews for
15
7
4
25
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 2 June 2014

This hotel is one that we stay in when we attend a show at the Chicago Botanical Gardens.
We have always been pleased with this location.The rooms are clean, and beds comfortable. I cannot comment about room service, as we did not use it.

  • Stayed August 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank princene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary M, General Manager at Courtyard Chicago Deerfield, responded to this review, 4 June 2014
Pricene,
Thank you for taking the time to post your note. It is music to our ears to hear that we are One of your favorite hotels! Thank you for choosing to stay with us while visiting the Chicago Botanical Gardens, that is one of the most beautiful places in Illinois. We are glad to hear that our rooms are clean and our beds are comfortable. We appreciate your business and look forward to seeing you again soon.
Sincerely,
Mary Metcalf
General Manager
Deerfield Marriott Courtyard
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 27 May 2014 via mobile

Room was comfortable and amenities were good for the price. The property was updated recently. Couple things that are still needed in the rooms. 1- need to install a mirror near the desk. It's impossible for 2 people to get ready at once. 2- need to install gooseneck in the shower so someone over 6ft can take a shower.

Otherwise it was very comfortable. Would stay again in the future.

Stayed May 2014, travelled with family
Helpful?
1 Thank Dan_Nogal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary M, General Manager at Courtyard Chicago Deerfield, responded to this review, 4 June 2014
Dannstina,
Thank you for taking the time to share your thoughts of our newly renovated rooms. We love hearing what you have to say about the need for an additional mirror near the desk/bedroom area of the bedroom. We are currently looking into this idea. Also, you mentioned the height of the shower head, next time you check in please request a room with only a shower, this will have an adjustable height shower head. Thanks again for your valuable feedback and we look forward to hosting you again in the future!
Sincerely,
Mary Metcalf
General Manager
Deerfield Marriott Courtyard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baltimore, Maryland
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 8 May 2014

Was in Deerfield three days for a series of business meetings. The location was easy to find and was centrally located in regard to my meetings. When you stay at a Marriott you know what to expect. Clean rooms (generally), enough space to work, limited amenities and a cooperative and pleasant staff. That is exactly what this location provided. I got what I expected.

Room Tip: Ask for a room on the first floor at the rear of the courtyard. A hike to the lobby, but quiet and c...
See more room tips
  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Grandsir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary M, General Manager at Courtyard Chicago Deerfield, responded to this review, 15 May 2014
Grandsir,
Thank you for taking the time to write a review of your experience here at the Courtyard by Marriott Chicago / Deerfield. We are thrilled to see that you found our services and amenities to be just what you needed while traveling.
We look forward to your return again soon!
Sincerely,
Mary Metcalf
General Manager
Deerfield Courtyard by Marriott
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Chicago Deerfield

Property: Courtyard Chicago Deerfield
Address: 800 Lake Cook Road, Deerfield, IL 60015
Region: United States > Illinois > Lake County > Deerfield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 6 Hotels in Deerfield
Price Range (Based on Average Rates): £
Hotel Class:3 star — Courtyard Chicago Deerfield 3*
Number of rooms: 131
Reservation Options:
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Also Known As:
Courtyard By Marriott Chicago Deerfield Hotel Deerfield
Courtyard Deerfield
Deerfield Marriott
Deerfield Courtyard

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