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“Comfortable place to stay”

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Hyatt Regency Deerfield
Ranked #2 of 6 Hotels in Deerfield
GreenLeadersSilver level
Level 4 Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Comfortable place to stay”
Reviewed 30 July 2014

The Hyatt has great mini-suite rooms that are very comfortable. The staff was very helpful. They provided directions to a near-by business we were visiting and arranged for transportation across town and to the airport. The one downside is that their food options for breakfast were expensive.

Room Tip: Get one facing away from the highway
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  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Gus V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
101610A, General Manager at Hyatt Regency Deerfield, responded to this review, 5 August 2014
Gus V-

Thanks for the review... I'm glad you enjoyed the visit.... In the future, we do offer a less expensive breakfast option to-go at our Starbucks outlet, or there are inexpensive a la carte options on the menu... Hope that helps!

Adam Patenaude
Hyatt Deerfield
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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566 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
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English first
USA
Level 4 Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 July 2014

My family stayed here for 11 nights. The hotel is nice and well maintained, I thought the breakfast buffet was especially good although service was slow if you ordered off the menu. We went to the pool a few times which was nice but was crowded on the weekend due to hosting a tournament. The parking lot also got full at night. The room was nice and well maintained although when we asked for an extra comforter we got a blanket and was advised there were no comforters, I thought this was odd since we were using thei pull out sofa. They also did not have a fan available to barrow. I would stay here again but would urge Hyatt management to get these few "extras" for guests.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank worldwidetravel2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
101610A, General Manager at Hyatt Regency Deerfield, responded to this review, 5 August 2014
worldwidetravel2-

thanks for the nice review... Hope to see you again in the future!

Adam Patenaude
Hyatt Deerfield
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wyoming, Michigan
Level 5 Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 27 July 2014

This was booked with Hyatt Points. I choose this Hotel due to it's proximity to Gurnee Mills and the great reviews on tripadvisor.com

Location: Easy on/off from Expressway. Must remember to have change to pay toll of $1.90 (as of this writing)

Northbrook Mall is a few miles down the road as is a Botanical Garden and many restaurants.

Staff: Excellent! Very friendly; professional; and accommodating.

Room: We stayed in Room 551 (we were originally assigned Room 658 but it was an adjoining room - which I do not prefer - However it was also a very nice room)

The room was clean; modern; not huge; but larger then most hotel rooms.

Breakfast was not included as we stayed with points.

However, coffee maker/tea were in room along with a small fridge.

As Hyatt Platinum member WI-FI was included.

My only "complaint" is that they had water bottles out with a card sign stating "Enjoy...." however, when you look closely there is a $3.00 "fee" for the water. And it was just regular water which anyone can purchase for 15-20 cents a bottle average when purchased at local mart. I believe that they should just take that out all together and place it in vending machine and give the customers the option to purchase from machine. Just a thought :)

All in all, this is a very nice hotel. Would definitely stay here again. :)

Room Tip: We were assigned Room 551 as noted above and it was very quiet.
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  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EVIEGrandRapids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
101610A, General Manager at Hyatt Regency Deerfield, responded to this review, 5 August 2014
EVIEGrandRapids-

I'm glad you were able to use your points... We appreciate the great review and hope to see you again soon!

Adam Patenaude
General Manager
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Houston, Texas
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed 23 July 2014

I got a steal deal from hotwire and the rooms did not disappoint. Be prepared however, to pay for overpriced internet, non-complimentary water and overpriced business center access and printing. If you're ok with all that, then by all means.

  • Stayed July 2014, travelled solo
    • Location
    • Cleanliness
    • Service
Helpful?
Thank bhl87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
101610A, General Manager at Hyatt Regency Deerfield, responded to this review, 25 July 2014
bhl87:

Thanks for the review... We just added complimentary internet to our lobby. Also, our front desk is more than happy to make copies or print boarding passes, etc for you, should the need ever arise.

Adam Patenaude
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indianapolis, IN
Level 5 Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 15 July 2014

The Hyatt Deerfield is very nice. All of the furnishings are updated and very nice. Upon entering, it does not scream "hotel," but rather "gathering space." The first thing you see in the lobby is a lot of nice comfortable furniture arranged in conversation areas. The actual hotel desk is off to the side, almost hidden, but yet not hard to find.

The personnel at the hotel were excellent. Regular check-in is 3:00 PM, but we were coming to town for a wedding that started at 3:00, so we needed to check-in early. I called before hand, and they were very accommodating and had a room ready for us at Noon.

When we got to our room, we noticed that the A/C was clearly not working. Thermostat was set at 65*, but it felt about 80*. I called the front desk, and someone was there in about 10 minutes. He immediately got to work and had the unit working in about 20 minutes. Obviously, one would hope that Housekeeping would have mentioned this sooner, but nonetheless, they were very good at quickly responding and getting it fixed.

The room was great. There was a sofa (with a full-size pull-out bed), sitting chair with ottoman, and desk/chair on one side of the room with a built in divider on which the TV sat, and a king-size bed and the bathroom on the other side. The bed was INCREDIBLE! Soooo comfortable.

We ate lunch and breakfast at the Jax restaurant inside the Hyatt. Both meals were very good. Breakfast is not "Free" but you can buy a package that includes breakfast. The buffet included scrambled eggs, bacon, amazingly good sausage links, steel cut oatmeal with various toppings, toast, cereal, yogurt, bagels, fresh fruit, danish, and croissants.

The hotel also had large meeting/ballroom areas, so if you are planning an event, check it out. I didn't see inside one of the rooms, but the furnishings in the hallways was fresh and updated, so I imagine the rooms are as well.

Overall, this is a really nice hotel and I would highly recommend.

Room Tip: I don't have any room-choosing tips. Our room was on the top (6th) floor away from the elevator...
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Green Features: They do what most other hotels do - leave you a sign asking you to re-use your towels and bedding.
  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank EJY0UNG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
101610A, General Manager at Hyatt Regency Deerfield, responded to this review, 18 July 2014
EJY0UNG-

Thank you for the great review... hope to see you again soon!

Adam Patenaude
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lockport, New York
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 July 2014

I had the pleasure of staying at the Hyatt Deerfield last month as part of a middle school band competition trip. Yes, that means a bus trip with 30+ 13 year olds and assorted chaperones! The staff at the Hyatt was nothing but pleasant and accommodating throughout our stay. The rooms were lovely and very spacious. The breakfast, actually, was second to none! Kudos to the wait staff for putting up with all the teens and tweens. Luis was especially professional and always had a smile even when there were 20 kids at the table. Food on offer was excellent! We arrived late and left early each day and everyone at the hotel was very patient with the instruments and luggage and the inevitable hum created by a large group. I would not hesitate to recommend this hotel for an overnight or extended stay.

  • Stayed May 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lizfisherny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
101610A, General Manager at Hyatt Regency Deerfield, responded to this review, 18 July 2014
lizfishemy-

We are glad you enjoyed your stay with us and hope to see you again soon!

Adam Patenaude
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbus, Ohio
1 review
Reviewed 25 June 2014

Overall it was good stay..
Since had booked from Hotwire, could be the reason the front desk person did not give us a Breakfast coupon. But that is fine.

Location wise it was 20-25 min drive from DT, which was quite good for the price I got it at.

The major issue I had was with the 'Sofa' pullout bed.
After 2 night sleep, I left with pain in my back because of the bed, was very squeky.

Pros :
Good Location.
Good price.

Cons:
Slightly hidden entrance. Might be tricky when following GPS.
As others also reported, very tight parking, not enough space between cars.
If possible avoid the sofa bed.

Thanks
SJ

Room Tip: Avoid the Sofa Bed. When booking via Hotwire, expect the room to be away from Elevator
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank slicksj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
101610A, General Manager at Hyatt Regency Deerfield, responded to this review, 30 June 2014
slicksj-

Thanks for the review. Your rate didn't include breakfast, but I can assure you that your received on heck of a deal on the room rate ;-)

Look forward to seeing you again soon, when your travels bring you to Deerfield.

Adam Patenaude
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Deerfield

Property: Hyatt Regency Deerfield
Address: 1750 Lake Cook Rd, Deerfield, IL 60015-4628 (Formerly Hyatt Deerfield)
Region: United States > Illinois > Lake County > Deerfield
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Deerfield
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hyatt Regency Deerfield 3.5*
Number of rooms: 301
Official Description (provided by the hotel):
Full service hotel. Newly Renovated Suite sized guest rooms to include 6 Executive Suites, 1 Presidential Suite, and 1 Hospitality Suite. Amenities to include: living room area with pull out couch, iron/ironing board, hair dryer, coffee maker, referigerators in room, turn down services available, business class floor, newly renovated restaurant and meeting space. A premier suburban corporate hotel located in the heart of Chicago's Northshore. The Hyatt Deerfield is ideally located just 14 miles from O'Hare International Airport and minutes from Fortune-500 companies such as, Abbott Pharmaceuticals, Kraft Foods, Baxter Healthcare, and Morgan Stanley Discover. Enjoy an evening at Ravinia Festival, a day at Chicago's Botanic Gardens, or the excitement of Six Flags Great America, all in close proximity. The Hyatt Deerfield offers cigars at our outdoor patio, newly renovated restaurant, atrium lounge, in-room dining, and a full fitness facility including indoor pool, sauna, Jacuzzi and full line of cardiovascular equipment. Located off 294/94 express way 14 miles from O'Hare International Airport. ... more   less 
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Also Known As:
Hyatt Deerfield Hotel Deerfield
Deerfield Hyatt

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