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“Super friendly staff with great amenities”

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Residence Inn Chicago Deerfield
Ranked #5 of 6 Hotels in Deerfield
Reviewed 21 February 2014

Unfortunately, we needed to be in Deerfield for a funeral so the occasion was sad but from the moment we walked in the Marriott Residence Inn, everybody went out of their way to be friendly, helpful and even sympathetic. They took care of us and upgraded us to a 2 bedroom suite (instead of the one bedroom we booked). We arrived late after a terrible flying experience, and they in turn offered us food leftover from dinner they had served that night if we were hungry. VERY warm, attentive service. A great value for the money!

Room Tip: We had 3 adults in a 2 bedroom, 2 bath suite. Perfect!
  • Stayed: February 2014, travelled with family
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Thank tsimon05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shane E, General Manager at Residence Inn Chicago Deerfield, responded to this reviewResponded 24 February 2014

Dear Valued Guest,

Thank you for taking the time to review your stay with us. I'm very sorry to hear of your loss. I'm so glad that we were able provide you and your family with a positive stay during a very difficult time.

Thanks again and take care.

Sincerely,

Shane Ewald
General Manager
Marriott Residence Inn Chicago Deerfield

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (119)
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60 - 66 of 119 reviews

Reviewed 13 February 2014

This hotel will not disappoint. Updated decor. Large 2 bedroom suites. We stayed here after my daughters basketball game at a nearby college. Quiet location great staff and accommodating management team. Breakfast is included, no complaints from me. This in my opinion is the best hotel in Deerfield, IL

Alan M

  • Stayed: February 2014
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1  Thank Grandmaste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shane E, General Manager at Residence Inn Chicago Deerfield, responded to this reviewResponded 19 February 2014

Dear Valued Guest,

Thanks for taking the time to review us and for the great review! I hope your daughter's team was able to come away with the W! Thank you for choosing Marriott and please come stay with us again the next time you are in the area.

Sincerely,

Shane Ewald
General Manager
Marriott Residence Inn Chicago Deerfield

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2014

Booking at Residence Inn I feel a bit like buying a lottery ticket, but this one was definitely a winner.
The apartment has 2 separate sleeping areas each with its own bathroom.There are several LCD television in the apartment.
There even was a fire place but did not try it, all kitchen facilities including washing machine. The breakfast was great.

  • Stayed: December 2013, travelled on business
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Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shane E, General Manager at Residence Inn Chicago Deerfield, responded to this reviewResponded 21 January 2014

Dear Valued Guest,

Thank you for taking the time to review and for the very positive notes regarding our hotel! I'm sorry to hear you have had some poor accomodations in the past but am very pleased to hear that we exceeded your expectations. We hope you will visit us again if you are ever in the Chicago area.

Sincerely,

Shane Ewald
General Manager
Marriott Residence Inn Chicago Deerfield

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2013

We can't say enough for this hotel! This past July we had moved from California back to Chicago and were waiting for our rental home to be ready. We were worried about staying at an extended stay place since there are 5 of us plus our dog! Well our worries were for nothing since our stay here was so very pleasant! The staff here were all so friendly and courteous, they really made us feel at home. The suites were clean and filled with anything you would ever need, we were so relieved. Even our dog had a dog run where he could run around in. My kids enjoyed the pool and we all enjoyed the dinners that were provided a few days a week, it was so unexpected! The breakfasts totally spoiled my kids when we finally had to leave!

All in all, we would recommend this hotel to any family who is looking for a clean comfortable quiet place to stay in the North Shore with a friendly and hard working staff. It made our six weeks here so much better!

  • Stayed: August 2013, travelled with family
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1  Thank Elvaarend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shane E, General Manager at Residence Inn Chicago Deerfield, responded to this reviewResponded 18 December 2013

Dear Valued Guest,

Thank you very much for taking the time to post your review of your stay. I am delighted to hear that your stay went so well! I really enjoyed hearing that you took advantage of all of the great amenities that we have to offer and especially glad to hear that our staff took care of you and your family while you were with us. Please keep us in mind for any upcoming stays you may have and Happy Holidays to you and your family!

Sincerely,

Shane Ewald
General Manager
Marriott Residence Inn Chicago Deerfield

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Reviewed 15 October 2013

When you open the door to your room you will be pleasantly surprised and it will take you a bit of time to soak in all of the attention to detail that was taken to make sure that you are pleased with your stay. After you have a great nights sleep be prepared for yet another treat - breakfast! It would be tough to make a buffet breakfast much better and it's FREE! The property is in top condition and the staff is all very professional and very friendly. That this is less expensive than the local competition defies logic but let's not tell Marriott!

  • Stayed: October 2013, travelled on business
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Thank J M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shane E, General Manager at Residence Inn Chicago Deerfield, responded to this reviewResponded 24 October 2013

Dear Valued Guest,

Thank you for taking the time to review the hotel. What a fantastic review that is very much appreciated! Our staff takes the utmost pride in making sure all of the details are taken care of for your stay and it is always such a reward to hear that our guests appreciate it. Thanks again for the review and we look forward to your next stay with us!

Sincerely,

Shane Ewald
General Manager
Marriott Residence Inn Chicago Deerfield

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Reviewed 14 October 2013

My daughter needed to get away from the hustle of Chicago to study for mid-terms. I selected the RI because it has 2 bedroom units at an affordable price. Located in an office park it lacks the noise and comotion of other hotels. Breakfast was standard fare - nothing special. The rooms are like a small apartment and would indeed be large enough for a single or couple to live in. Compact kitchen, eating area - nice livingroom; 1 King bedroom and an upper loft with a queen. Both have their own bathrooms. Only negative - I killed at least 6 bees and a few other bugs. There is a lot nearby - upscale shopping, restaurants etc. Without the parking fees, internet fees traffic etc. of closer to town.

  • Stayed: October 2013, travelled with family
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Thank GeneG547
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shane E, General Manager at Residence Inn Chicago Deerfield, responded to this reviewResponded 24 October 2013

Dear Valued Guest,

Thank you for taking the time to review us and for the great review! I do want to apologize for the unwelcome guests in your room. Sometimes this does happen during the Summer and can be an annoyance. I do appreciate you letting us know about it, so that we can take care of the issue. I'm very pleased that your stay was a positive one and we look forward to your next stay with us!

Sincerely,

Shane Ewald
General Manager
Marriott Residence Inn Chicago Deerfield

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2013

Just spent the weekend at this Residence Inn in a 1 bedroom suite. It really isn't a separate bedroom but one large room that has the bed(s), living room, kitchen all together with a little hallway with 2 closets leading to the vanity area and separate area with the tub/shower and toilet. The room was clean and the breakfast was excellent with a good variety. We have stayed here previously in the 2 bedroom which was much nicer with a separate bedroom downstairs and the second bedroom was a loft upstairs so it is open to downstairs so the noise does travel. We found the location to be good with shopping and restaurants nearby.

Room Tip: Get a 2nd floor room to avoid the noise from above
  • Stayed: September 2013, travelled with family
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1  Thank GallivantersGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shane E, General Manager at Residence Inn Chicago Deerfield, responded to this reviewResponded 2 October 2013

Dear Valued Guest,

Thank you for taking the time to review your stay with us. We appreciate the feedback and I was very happy to hear you were a repeat guest!

Thanks again and we look forward to your next stay with us!

Sincerely,

Shane Ewald
General Manager
Marriott Residence Inn Chicago Deerfield

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn Chicago Deerfield

Address: 530 Lake Cook Rd, Deerfield, IL 60015-4921
Region: United States > Illinois > Lake County > Deerfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 Hotels in Deerfield
Price Range: £90 - £203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chicago Deerfield 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Residence Inn Chicago Deerfield Hotel Deerfield
Residence Inn Deerfield
Deerfield Residence Inn

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