My boyfriend and I recently stayed here for one night during Comic Con. A huge storm came through, so the power went out for a couple hours. But through all the chaos of a power outage during one of their busiest weekends, the staff was so helpful and hardworking!
I got a pretty bad cut on my leg during the convention, and one of the staff brought a whole tackle box full of first aid supplies to my room to help out. The shuttle was running practically nonstop between the hotel and convention center. I even saw the desk staff driving the shuttle at times, making sure pick-ups/drop-offs were going as quickly as possible.
Then after we got home (two states away), I realized I had left my tablet at the hotel. The staff was even more helpful then, searching the room a second time to find my tablet and offering to mail it back to me.
Great staff. Nice, well-stocked room. Filling breakfast. Speedy shuttle service. This place was wonderful.More