I specifically requested a non-smoking room, due to allergies. We were given a smoking room, which caused another guest, and I, to have horrible breathing issues, all weekend - they did not bother to mention we were getting a smoking room, or why.
Only one of the three bedside lamps worked, which was very frustrating.
The beds were so hard, they caused me to have back spasms, the one night I slept in one. The rest of the weekend, I slept on an air mattress, and had no issues.
The keys deactivate when not activated all together (this is a safety precaution, and I appreciate that), but no one told us. This resulted in one of my guests getting locked out of the hotel, in the middle of the night.
I don't know when soap, shampoo, conditioner, and housekeeping stopped being standard, but I feel these are cheap (cost-wise) amenities that have been discontinued.
The en suite kitchen was convenient, but it was about the only good part of the room. Because of the angle of the pictures, I thought the room was about 3 feet wider than it really was (the room was decently sized, but it made for a little more of a squeeze than I was intending). The fact that parking is free was also nice. The staff were very friendly, I did like the people who worked the counter.
All in all, I will not stay in an Extended Stay again. I have had much better experiences, in much cheaper hotels. For $110/night, I expected a little more.
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- Also Known As:
- Extended Stayamerica Chicago - o`Hare Hotel Des Plaines
- Des Plaines Extended Stay
- Extended Stay Des Plaines