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Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove
Ranked #1 of 7 Hotels in Downers Grove
Cedar Rapids, Iowa
Level Contributor
4 reviews
4 hotel reviews
“Overnight Business Stay”
4 of 5 bubbles Reviewed 25 April 2014

A very pleasant experience. Upscale décor. The suite was very spacious and comfortable, clean and fresh smelling. The door card access was somewhat troublesome, but eventually would work. The TV in the bedroom did not work, but I'm sure it would have been fixed if I had reported it.

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank JAMES L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dtechman, Director of Sales at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove, responded to this review, 28 April 2014
James L we will get that TV taken care of and have someone check the door lock. Thank you for your review and sharing your positive experience. We hope to see you back again soon.
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687 reviews from our community

Traveller rating
    317
    192
    99
    50
    29
See reviews for
200
79
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298
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 24 April 2014

overall very good- attentive, helpful staff, comfortable room. But when there are children using the hallways as their playground it echos in the atrium and it's very noisy- and the staff do little to address it.

If you want/need a reasonable level of noise this might not be the best choice.

Room Tip: insist on an upper floor if you want it reasonably quiet
See more room tips
  • Stayed April 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Halina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dtechman, Director of Sales at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove, responded to this review, 28 April 2014
Halina S thank you for sharing your experience. We will definitely share your comments with the team and we appreciate you recognizing our attentive staff. The kids on the weekends can be challenging. We have a curfew that takes effect at 10pm. At this time we ask that all kids be in their rooms or accompanied by an adult when not in their rooms. The best policy's and procedures still rely on the courtesy and consideration of others and sometimes that is not effective. We will continue to focus our efforts on preventing these types of scenarios from occuring and will review your comments with the team to improve the experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burnsville, MN
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 22 April 2014

We stayed at this hotel during a recent hockey tournament. The rooms were spacious and quiet. The breakfast was convenient. The staff was very helpful. We had a conference/party room where we gathered for fun and meals. Our kids roamed the hotel safely and had a great time. The pool was a nice size. The fitness center was much better than most hotel fitness centers.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank mnmama7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dtechman, Director of Sales at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove, responded to this review, 23 April 2014
Thank you mnmama7. You've discovered on of our best little secrets, our fitness center! We are glad the kids enjoyed themselves and hope they won their tournaments. See you again soon.
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Wood Dale, United States
1 review
5 of 5 bubbles Reviewed 22 April 2014

Very nice hotel! The room was clean, spacious and top notch with nice amenities. The staff was nice and speedy which is always a plus, I would definitely return. Mostly came here for the indoor pool and Jacuzzi to beat the everlasting winter we have been experiencing and was not disappointed.

  • Stayed April 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Claudio M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dtechman, Director of Sales at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove, responded to this review, 23 April 2014
Claudio M, you had the right idea to beat the winter blues! We are glad you were able to use the pool and hot tub and had a great experience. We hope to see you again soon. There's good fishing in some of the ponds right here around the hotel in the summer. Just be sure you have a fishing license. Travel safe.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 20 April 2014

The rooms are clean and spacious. The hotel is close to plenty of shopping -- two large malls are within 5 miles, along with several big box stores. It is close to major highways as well. I stay here about once a month for work and it is always clean and comfortable. I don't usually order room service due to the number of good food options that are nearby, so I can't speak to the quality of the food. The fitness facility is good.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Laura K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dtechman, Director of Sales at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove, responded to this review, 28 April 2014
Laura K thank you for your continued business. We know you have lots of choices and we are glad you continue to choose us. See you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grand Rapids, Michigan
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 16 April 2014

My wife had a great time last weekend at the Double Tree Downer's Grove, IL and with another 25 couples for a Christian conference. The experience was awesome, the breakfast buffet, the service and the world famous Chocolate cookies at check-in. I will be back next year !

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Family2012544
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dtechman, Director of Sales at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove, responded to this review, 21 April 2014
Thank you Family2012544! We loved having your group and we look forward to your return next year. We will keep the cookies warm and fresh for you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peabody, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 14 April 2014

Nice Facility Rooms are very spacious, clean, many amentities and staff is very helpful. Food is solid, location is excellent and easy to find. If you have business conduct in Downers Grove of Chicago this is an excellent facility to Stay in.

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dtechman, Director of Sales at Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove, responded to this review, 15 April 2014
Thank you David C for letting us know about your stay. We strive to provide an excellent experience with every guest and every stay so its nice to hear that we did that for you. Safe travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove

Property: Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove
Address: 2111 Butterfield Rd, Downers Grove, IL 60515-1043
Phone Number:
Region: United States > Illinois > DuPage County > Downers Grove
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Downers Grove
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove 3.5*
Number of rooms: 250
Official Description (provided by the hotel):
The Doubletree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove is situated in Chicago's western suburbs next to Lombard and Oakbrook, Illinois. Centrally located between Chicago O'Hare International Airport (ORD) and Chicago Midway (MDW) the Doubletree Suites Downers Grove is the perfect choice for business meetings. Offering an International Association of Conference Center (IACC) approved meeting facility, our comfortable surroundings and exceptional catering team provide the ultimate environment for any business or social occasion. ... more   less 
Reservation Options:
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Also Known As:
Doubletree Guest Suites & Conference Center Chicago / Downers Grove Hotel
Doubletree Guest Suites And Conference Center Chicago / Downers Grove
Doubletree Downers Grove
Doubletree Chicago Downer Grove

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