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“New Year celebrations”
Review of Hatherley Manor

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Hatherley Manor
Ranked #1 of 1 Hotels in Down Hatherley
Certificate of Excellence
Huddersfield, England, United Kingdom
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“New Year celebrations”
Reviewed 8 January 2014

With 5 other couples, this was our 3rd trip to Hatherley for a New Year celebration. Staff very good, food good, so well done again Team Hatherley. Maybe see you again during 2014 if we fancy a trip down to the Gloucester area.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheila T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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807 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (182)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Gloucester
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 January 2014

We came here as a party of five on Christmas Day.

The food and presentation were both excellent as was the service. The waiting staff went out of their way to be happy and cheerful, they really made the day special. It must be hard to be working of Christmas Day, but none of them let that appear to bother them, and we were treated to an excellent day with some very lovely food.

Most impressed.

  • Stayed December 2013, travelled with family
    • Value
    • Service
Helpful?
Thank MikeHibbert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln, United Kingdom
Level Contributor
72 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 5 January 2014 via mobile

Visited here with our son and girlfriend using the taste card deal. Food was mixed, pork belly and pheasant excellent whilst one of the two steaks(mine) was average at the best (cut of meat) whilst my wife's was better. Staff are attentive and v good,although some feedback for the young female member would be to offer the wine for tasting instead of just pouring a good quality wine, I think she was probably new and although not bothered us as everyone needs to learn, may bother others. Our second visit to this restaurant and is worth the journey out of Gloucester.

Stayed January 2014, travelled with family
Helpful?
Thank 101MartinH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloucester, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 January 2014 via mobile

I booked a Christmas meal for my family at Hatherley Manor! The event organisers were excellent and showed me a the Redwood suite that was available for us when we booked in October! The organisers were excellent at communicating with the chef to offer us three exciting vegan options for the two vegans in the party!

On the day we were warmly welcomed and the service we received by the waiting was exceptional! There were so many little extras that made the day really special and made us feel that our custom was really appreciated! The suite had elegant Christmas decorations and music! The oval table was perfect for socialising with a large group (there were 17 of us) We preordered our options from a three course menu! The food was extremely well timed and even with a small confusion with one order, the staff dealt with it professionally and quickly!

Throughout the meal staff were really attentive and I really felt they went above and beyond in customer service. For example, offering the children hot chocolate when adults were drinking tea/coffee. I can honestly say that it was the friendly and welcoming service we received that made the day!

I also love the cosy red lounge to have a drink in after the meal.

I have already booked again for next year!

Stayed December 2013
Helpful?
Thank Michelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Telford, United Kingdom
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 31 December 2013

We stayed here for a 3 night break recently. Lovely hotel in a great location. Warm welcome at reception. Had a lovely room at the front of the hotel, the downside being a very noisy group of people exiting the hotel at 1.30 am on Sunday morning! The food is good but if you are staying more than 2 nights, the menu is a bit samey and needs to be changed a couple of times a week. There was a problem with one of the bedroom windows letting in the wind & rain but we understand that the windows are due to be replaced soon. All in all, a lovely visit and we hope to return in 2014.

Room Tip: Ask for an upgrade if available - room 234 was a lovely big room and bathroom.
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AuntieChris54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloucester
Level Contributor
136 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 31 December 2013

We booked our Christmas lunch here as a family party of 5 for Christmas Day. As it wasn't cheap we were slightly anxious as to how good the meal was going to be but we booked it because we had had two excellent meals on previous occasions. We should not have worried. We arrived 15 minutes before our time and we were welcomed warmly by Jon, one of the deputy managers, with a champagne cocktail. He then ushered us through to our table at exactly our allotted time so no undue waiting to be seated.
Our waiters and waitresses were extremely professional and very courteous. They understood exactly how friendly we wanted to be and responded accordingly which made the occasion very enjoyable and a very memorable. Particular mention should be made of Emma, our main waitress, who was outstanding.
Considering that this was a Christmas meal etc. all four courses were very good with all the hot courses being piping hot. We were never rushed but we were never kept waiting and we were always kept "afloat" with drinks.
When we left, everyone was commenting as to how good it had been and that we ought to do this again next year; obviously memorable! Thank you Hatherley Manor.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank ChrisGandTheBean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloucester, United Kingdom
2 reviews
Reviewed 31 December 2013

We had a Ruby Wedding Anniversary Dinner at the hotel for 34 family and friends.The setting and environment the hotel is within is lovely. The moat suite that was used to host the event was very nicely arranged . The food was excellent and special diets were well catered for, The service was excellent and the staff were very attentive during the meal. Prior to the event we found the events manager to be very helpful and professional in manner and the duty manager on the day was anxious to see all was satisfactory for us. IT MADE A LOVELY DAY. David and Jackie

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank david j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hatherley Manor

Property: Hatherley Manor
Address: Down Hatherley Lane, Down Hatherley, Gloucester GL2 9QA, England
Region: United Kingdom > England > Cotswolds > Gloucester > Down Hatherley
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 1 Hotels in Down Hatherley
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hatherley Manor 4*
Number of rooms: 50
Official Description (provided by the hotel):
A luxurious manor house set amidst 37 acres of beautiful grounds, including a unique Walled Garden, in the heart of the Gloucestershire countryside. Located just 4 miles from the Historic Cathedral City of Gloucester and 6 miles from the regency town of Cheltenham Spa, on the edge of the Cotswolds. A lovely Country House Hotel that has has been sympathetically refurbished to incorporate all the amenities required by today's most discerning guests. As a result, it retains all its historic heritage and charm while providing all the comfort and luxury expected of a modern country house hotel. Whether you are looking for a relaxing short break, a get together with friends or to celebrate a special occasion you can be assured that our friendly professional team will go out of their way to ensure that you have a memorable stay with us ... more   less 
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Also Known As:
Hatherley Manor Gloucester
Hatherley Manor Hotel Gloucester

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