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“Loved This Place!”

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Best Western Plus Peoria
Ranked #5 of 10 Hotels in East Peoria
Certificate of Excellence
Summersville, Missouri
Level 4 Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Loved This Place!”
Reviewed 21 January 2014

My daughter and I stayed two nights here and loved it. The room was very nice & clean with luxurious bedding that made for good sleeping. It was such a comfortable facility! We used the fitness room before enjoying the delicious breakfast in the dining room each morning. The entire staff was so courteous and genuinely friendly that we didn't feel like strangers at all. I'll most definitely stay here the next time I'm in the area. Loved this place!

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Library-Lady65571
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, General Manager at Best Western Plus Peoria, responded to this review, 15 February 2014
Here at the Best Western East Peoria we strive to make every guest feel like family and it means a lot to hear we were able to make you feel so welcome. Please come and stay with us again soon!!!
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192 reviews from our community

Traveller rating
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    21
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Washington, Illinois
1 review
Reviewed 8 December 2013

The hotel is undergoing a renovation. Regardless the hotel staff was very friendly and accommodating. We were in town visiting family an was disappointed that the pool was closed. The hotel is in need of a maintence person our heater wasn't working, it just looks like so many thing have been neglected, and it shows. The desk staff was very helpful Matt was very nice and Lanette in breakfast was friendly, and did a wonderful job

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jodi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, General Manager at Best Western Plus Peoria, responded to this review, 15 February 2014
The Renovations are finished, the hotel is fully functional, and under new management. The pool is open and we would love for you to come back and stay with us again. Thank you for your review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Granite City, Illinois
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 November 2013

Recently spent one night at this Holiday Inn Express Hotel. Took an overnight trip with the intent to see Keith Urban who was playing at the Peoria Civic Center. Didn't spend a whole lot of time at the hotel, however, it was neat and clean. Additionally, our bed was very comfortable. There were some renovations occurring but it didn't bother us. The staff were friendly and accommodating. I would recommend it to anyone who visits the Peoria area. Lastly, the small continental breakfast was quite delicious. We had planned to stop for breakfast on the way home, but, since the continental breakfast was enticing, we ate there instead.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank NancyD476
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, General Manager at Best Western Plus Peoria, responded to this review, 15 February 2014
The Breakfast is my favorite thing about the newly renovated hotel. We have a wonderful new breakfast lounge that accommodates guests. Very Chic decorations and flat screen TV's on the walls. The food we have kept the same but have added biscuits and gravy, sticky buns and a make your own pancake machine that makes everything smell like homemade pancakes. We would love for you to come back and stay with us again, and of course try out our new Breakfast as well!
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Saint Louis, Missouri
2 reviews
Reviewed 4 November 2013

We stayed over the weekend, we came in town to visit our daughter who is a student at Bradley Univ. the hotel staff was very friendly and caring. The front desk attendant Gloria was so sweet and very professional. The rooms were clean and the beds were comfortable. Breakfast was great our hostess Lanette was friendly and the breakfast was yummy and kept full. We had a great experience

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Jessica P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, Manager at Best Western Plus Peoria, responded to this review, 16 December 2014
We wanted to thank you for taking the time to respond to our guest survey and for your feedback. It is our goal to exceed our customers expectation and we appreciate that you took the time out of your busy schedule to give us the feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lacon, Illinois, United States
1 review
Reviewed 25 October 2013

Last weekend we came to town to see our nephew who attends Bradley university, play soccer
We didn't realize the hotel was in the middle of a renovation. To be honest we almost left and went someone else. We were so pleasantly surprised at how neat and clean the hotel was. The staff was very friendly and eager to make us feel welcomed. David The desk clerk that checked us in was kind polite . The housekeeping staff did a wonderful job cleaning our room was friendly and considerate. We had a wonderful experience at breakfast. The hostess Lanette went over and beyond to keep the breakfast neat and full. The hotel have school busses and kids were everywhere She was consistently back and forth from the kitchens and she did it with a smile. We were there with our twin son and she was very accommodating but getting us high chairs and a nice quiet table in the corner. Excellent excellent job. We got ready to check out and any one who has young children know its challenging to travel. Lanette saw we were struggling to get the boys and the suitcases to the car and asked if we could use a hand and she dropped what she was doing and helped us to the car. It was a wonderful experience.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jill W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, Manager at Best Western Plus Peoria, responded to this review, 16 December 2014
We wanted to thank you for taking the time to respond to our guest survey and for your feedback. It is our goal to exceed our customers expectation and we appreciate that you took the time out of your busy schedule to give us the feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peoria, Illinois
Level 6 Contributor
73 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 16 September 2013

This hotel is great and I will definitely stay here again. First, check in was a breeze, we were on our way in less than a minute. Our room was fairly large. I have been in bigger rooms but also ones alot smaller. Ours had two double beds, a flat screen, a fridge and microwave. The sink and counter area are outside the bathroom which I happen to love. The beds were very comfortable and you get two choices of pillows all ready on the bed-soft or firm. The room was also very clean. I didn't find any dirt anywhere and believe me, I looked. The pool was great, it was nice size and warm. I didn't have breakfast so I can't comment on that and check out was a breeze. A few people had commented on the noise but it was really quiet for us. We got a room at the end of the hall closest to the interstate (you could see it from our room) that faced the parking lot but I never heard it. If you have a problem with the noise just ask them for a room on the the side of the pool facing the parking lot. Last but not least, this hotel is close to everything. I walked to Kohls and you can see Target and most of the new shopping complex they have built there this year. If I had one complaint is that even though this hotel is nice and clean it is a low frills hotel and I believe the prices are a little steep.

Room Tip: For light sleepers get a room facing the parking lot on the end where the pool is.
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, Manager at Best Western Plus Peoria, responded to this review, 16 December 2014
We wanted to thank you for taking the time to respond to our guest survey and for your feedback. It is our goal to exceed our customers expectation and we appreciate that you took the time out of your busy schedule to give us the feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madison, Wisconsin
Level 6 Contributor
159 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 5 September 2013

Although this hotel is older than the one in Morton, it's cheaper, the staff are friendly and go out of their way to make your stay special, and it's just better all the way around.

It's only 10 miles away from the "new" HIE in Morton -- so do yourself a favor and drive the extra minutes. You'll be glad you did!!!

Room Tip: I'd say just about any room would be okay. Never had a bad one here!!!
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GloriaH022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, Manager at Best Western Plus Peoria, responded to this review, 16 December 2014
We wanted to thank you for taking the time to respond to our guest survey and for your feedback. It is our goal to exceed our customers expectation and we appreciate that you took the time out of your busy schedule to give us the feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Peoria

Property: Best Western Plus Peoria
Address: 300 Eastlight Ct, East Peoria, IL 61611-2060 (Formerly BEST WESTERN PLUS East Peoria)
Phone Number:
Region: United States > Illinois > East Peoria
Amenities:
Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in East Peoria
#4 Business Hotel in East Peoria
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Peoria 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
Welcome to newly renovated Best Western Plus East Peoria, Illinois. Conveniently located off I-74 at exit 95A, the Best Western Plus East Peoria is close to everything the Peoria Area has to offer. The Best Western Plus East Peoria offers 85 well appointed guest rooms that will exceed the expectations of the corporate traveler as well as the weekend warriors. Amenities of the Best Western Plus East Peoria include free high speed Internet access, Complimentary Smart Start Breakfast, Greenhouse Indoor Pool with Retractable Roof, and Exercise Room. Additional in room amenities include free local calls, 47 inch TV with extended cable service featuring over 60 channels, mini-fridge and microwave, coffee service featuring Arabic Roast Coffee, wall mounted hairdryer, iron and ironing board. The Best Western Plus East Peoria has many different room types to meet any ones needs such as one and two room suites. The Best Western Plus East Peoria is located only 1 mile from the Paradice Riverboat Casino, and within minutes of Caterpillar World Headquarters, OSF St. Francis Hospital, Komatsu Company, The Peoria Civic Center and Eastside Center. ... more   less 
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Also Known As:
Holiday Inn Express East Peoria Hotel East Peoria
East Peoria Peoria County Holiday Inn

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