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“Tour break”

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Best Western Plus Peoria
Ranked #5 of 10 Hotels in East Peoria
Certificate of Excellence
Peoria, United States
1 review
“Tour break”
Reviewed 24 July 2014

We found this hotel very good with friendly staff and a very comfortable room. The hot breakfast had plenty of choice and gave us a good start to the day. The only minor suggestion would be to have some tourist information of the local area on display in the hotel, we could not find any, but it was only minor, other than that a very stay.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western

Helpful?
Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, General Manager at Best Western Plus Peoria, responded to this review, 12 October 2014
I wanted to take this opportunity to thank you for responding to our guest survey, Your ratings and feedback received regarding your past stay is very helpful. We strive to exceed our guest expectations and always will. As a valued guest we hope to be of service to you again in the near future.

Sincerely,
John Kueker
Best Western Plus
East Peoria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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193 reviews from our community

Traveller rating
    107
    53
    21
    5
    7
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Bolingbrook, United States
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 26 June 2014

Overall, our experience at the East Peoria Best Western Plus was good. Staff were extremely friendly and professional; very helpful. Room was comfortable, but could have been cleaner. Breakfast was pretty good with a variety of foods. Paper plates and flimsy plastic utensils were a little awkward to use, especially with pancakes/french toast and syrup. Rather small pool that was a little murky.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Nancy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, General Manager at Best Western Plus Peoria, responded to this review, 1 July 2014
I wanted to thank you personally for taking the time to give us your feedback. I am sorry that you did not find everything to your satisfaction. It is my goal to exceed our customer’s expectation and it seems we did not meet yours. I looked into your concern and please be assured that the issues you mentioned will be taken care. I hope to serve you as a customer again in the near future. We would be happy to show you that our customer concerns are our concerns.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hoffman Estates, United States
1 review
Reviewed 16 June 2014

First time at a Best Western and we will be back, had great service & super clean rooms. Took a dip in pool before check out in morning and water was perfect and breakfast was better then expected. Great place to stay with a lot of great restaurants near by.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Armando O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, General Manager at Best Western Plus Peoria, responded to this review, 1 July 2014
I would like to take this opportunity to thank you for taking the time to give us your feedback. We were thrilled to see the ratings we received from you in regards to your recent stay. If I or any member of my staff can be of any assistance for any future stays in East Peoria, please feel free to call or e-mail our hotel, we look forward to being of service again.
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East Peoria, United States
1 review
Reviewed 12 May 2014

Great place to spend single night or extended stay. Convenient location for restaurants. Good exercise facility and swimming pool. Clean and comfortable with good amenities. GREAT SERVICE. _*_*_*_*_*_*_*_*___*_*_*_*_*__*_*_*_*_*_*_*_* Remove 200 characters requirement for this section.

  • Stayed April 2014, travelled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Joseph S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, General Manager at Best Western Plus Peoria, responded to this review, 1 July 2014
I would like to take this opportunity to thank you for taking the time to give us your feedback. We were thrilled to see the ratings we received from you in regards to your recent stay. If I or any member of my staff can be of any assistance for any future stays in East Peoria, please feel free to call or e-mail our hotel, we look forward to being of service again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 2 May 2014

Very clean, quiet and comfortable but a little out of the way. Getting there and actually getting to the front door of the motel took a little extra navigation. We could see the place but weren't quite sure how to get to it.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank LWPeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, General Manager at Best Western Plus Peoria, responded to this review, 11 May 2014
I would like to take this opportunity to thank you for taking the time to give us your feedback. We were thrilled to see the ratings we received from you in regards to your recent stay. If I or any member of my staff can be of any assistance for any future stays in East Peoria, please feel free to call or e-mail our hotel, we look forward to being of service again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Charles MO, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 April 2014

This is a great hotel. Everything is new and they have put some real thought in this hotel. It is beautiful and the staff is so friendly and welcoming. The breakfast was fresh and the area was large. If I was visiting this area again I would certainly stay at this hotel again.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Michele A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, General Manager at Best Western Plus Peoria, responded to this review, 11 May 2014
I would like to take this opportunity to thank you for taking the time to give us your feedback. We were thrilled to see the ratings we received from you in regards to your recent stay. If I or any member of my staff can be of any assistance for any future stays in East Peoria, please feel free to call or e-mail our hotel, we look forward to being of service again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
chicago
Level 6 Contributor
104 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 9 April 2014

Double room was very clean, beds were overly soft and had strange slippery nylon coverlets, but sheets were fine, as were pillows. Breakfast was the usual fare. There are no sit-down restaurants in easy walking distance, which is a drawback at the end of a day's work. I searched and booked on hotels.com after calling the front desk for the 'best rate' and finding hotels.com was cheaper. Then discovered that the real 'best rate' was another 15% cheaper than the hotels.com rate! Will try one of the hotels in central Peoria instead, if I need to visit again.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank drsh99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, General Manager at Best Western Plus Peoria, responded to this review, 11 May 2014
I wanted to thank you personally for filling out our guest survey and for your feedback. I am sorry that you did not find everything to your satisfaction. It is my goal to exceed our customer’s expectation and it seems we did not meet yours. I looked into your concern and please be assured that the issues you mentioned will be taken care.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Peoria

Property: Best Western Plus Peoria
Address: 300 Eastlight Ct, East Peoria, IL 61611-2060 (Formerly BEST WESTERN PLUS East Peoria)
Phone Number:
Region: United States > Illinois > East Peoria
Amenities:
Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in East Peoria
#4 Business Hotel in East Peoria
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Peoria 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
Welcome to newly renovated Best Western Plus East Peoria, Illinois. Conveniently located off I-74 at exit 95A, the Best Western Plus East Peoria is close to everything the Peoria Area has to offer. The Best Western Plus East Peoria offers 85 well appointed guest rooms that will exceed the expectations of the corporate traveler as well as the weekend warriors. Amenities of the Best Western Plus East Peoria include free high speed Internet access, Complimentary Smart Start Breakfast, Greenhouse Indoor Pool with Retractable Roof, and Exercise Room. Additional in room amenities include free local calls, 47 inch TV with extended cable service featuring over 60 channels, mini-fridge and microwave, coffee service featuring Arabic Roast Coffee, wall mounted hairdryer, iron and ironing board. The Best Western Plus East Peoria has many different room types to meet any ones needs such as one and two room suites. The Best Western Plus East Peoria is located only 1 mile from the Paradice Riverboat Casino, and within minutes of Caterpillar World Headquarters, OSF St. Francis Hospital, Komatsu Company, The Peoria Civic Center and Eastside Center. ... more   less 
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Also Known As:
Holiday Inn Express East Peoria Hotel East Peoria
East Peoria Peoria County Holiday Inn

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