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Embassy Suites by Hilton East Peoria - Hotel & RiverFront Conf Center
Ranked #1 of 10 Hotels in East Peoria
Certificate of Excellence
Edwardsville, Illinois
Level 4 Contributor
26 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Very comfortable!”
Reviewed 3 February 2014

My family had a brief but very pleasant stay. Rooms were very clean and the complimentary, cooked to order breakfast was first rate.

We enjoyed every thing about this hotel. Our only wish was to stay longer.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Memory-Jane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rick h, General Manager at Embassy Suites by Hilton East Peoria - Hotel & RiverFront Conf Center, responded to this review, 4 February 2014
Hello Memory-Jane, Thanks for sharing your enjoyable family getaway story with us. I am glad we really added to your total enjoyment. I will share your compliments with our team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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878 reviews from our community

Traveller rating
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    62
    31
    27
See reviews for
285
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364
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (124)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Turkish first
  • Any
English first
Quincy, United States
1 review
Reviewed 31 January 2014

I would not recommend this hotel to anyone. The rooms are iceboxes all of my towels had long black hair on them.. (I am blonde) My bed also had long black hair in them... When I reported the problems some of the employees acted as if I were beneath them. Other people in my seminar stayed two blocks away spent half the price for their entire stay then I did for one night and had excellent service.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jennifer L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rick h, General Manager at Embassy Suites by Hilton East Peoria - Hotel & RiverFront Conf Center, responded to this review, 3 February 2014
Dear Guest, I have reviewed your comments, personally investigated and taken any needed corrective action. Please accept our most sincere apology for the unsatisfactory condition you found. Although the seminar you attended here worked out well, I completely understand how we did not meet your important expectations. Again, my apology to you. Sincerely,
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Rockford, United States
1 review
Reviewed 27 January 2014

Hotel is lovely, conveniently located and friendly. The breakfast is delicious and well stocked. Food service workers are very friendly and accommodating. Rooms are nicely decorated, beds and pillows very comfortable and decor in good repair. I stayed there during a high school music festival, where every room was sold out. Despite this, the hotel was very quiet and my stay was pleasant and restful.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Julia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rick h, General Manager at Embassy Suites by Hilton East Peoria - Hotel & RiverFront Conf Center, responded to this review, 30 January 2014
Hello Julia B, Your detailed account of your enjoyable stay is gratifying to be alerted to.
We are very pleased that food service and your guest suite appearance so exceeded your expectations! Thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 January 2014

The hotel was wonderful. The front desk staff was friendly and helpful. Our room was clean and comfortable. The breakfast was great. Overall it was a wonderful stay. I would agree with others though, the only negative is a $8 parking fee for an open lot.

Room Tip: Rooms have either a king or two doubles(not queens) for the main bedroom.
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  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tmtee1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rick h, General Manager at Embassy Suites by Hilton East Peoria - Hotel & RiverFront Conf Center, responded to this review, 30 January 2014
Greetings! It is a pleasure to learn your stay was so enjoyable. We do appreciate you honoring us with the 'All 5's' score- Wow. Thanks for all your feedback.
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South Elgin, United States
1 review
Reviewed 21 January 2014

Good location along the river in Peoria. Very nice accommodations and superior staff. I stay at a lot of Embassy Suites and this is one of the best I have stayed at. Located near restaurants and the minor league baseball park.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Christine V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rick h, General Manager at Embassy Suites by Hilton East Peoria - Hotel & RiverFront Conf Center, responded to this review, 22 January 2014
Hello Christine V, We appreciate your compliments on the accomodations, our team and the nearby venues you as a guest can enjoy. We want to provide the very best customer service. So, your feedback is welcome.
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Sikeston, Missouri
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 January 2014

The hotel is well located and the staff is extremely well trained. Our only negative comment is that there is a parking charge per night of $8 for an open lot. There is no covered parking area. We always seem to find some strands of hair, especially in the bathroom area, and wish housekeeping staffs were required to wear a hairnet while cleaning.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 700itchyfoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rick h, General Manager at Embassy Suites by Hilton East Peoria - Hotel & RiverFront Conf Center, responded to this review, 22 January 2014
Dear Visitor, Thank you very much for choosing us and giving us such a great high score!
Your operational comments are very useful to us. We strive to do our very best. Thanks again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 15 January 2014

We truly enjoy Embassy Suites and this stay was not exception. When you consider the manager's cocktail party and cook to order breadfast on top of the other top notch ammenities provided, it's really a bargain compared to other hotels.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank thomasgB3310IB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rick h, General Manager at Embassy Suites by Hilton East Peoria - Hotel & RiverFront Conf Center, responded to this review, 18 January 2014
Dear Member, Great cutomer feedback. Thanks so much for your compliments and noting all the vaule you enjoyed for the price paid, thanks-
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton East Peoria - Hotel & RiverFront Conf Center

Property: Embassy Suites by Hilton East Peoria - Hotel & RiverFront Conf Center
Address: 100 Conference Center Dr, East Peoria, IL 61611-9569
Phone Number:
Region: United States > Illinois > East Peoria
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in East Peoria
#2 Business Hotel in East Peoria
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton East Peoria - Hotel & RiverFront Conf Center 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Our East Peoria Hotel is perfectly situated on the Illinois Riverfront, located close to everything Peoria has to offer. The Embassy Suites East Peoria - Hotel & Riverfront Conference center has it all, including 50,000 sq/ft of conference space. We offer an eclectic dinner and lunch menu with our riverside outdoor patio at the Riverside Cafe, and flexible catering options for you next business or social event. Stay in one of our impressive two room suites, featuring a separate sleeping and living area with a host of value added amenities. All guests can join us for a delicious coked to order breakfast buffet and evening reception, complimentary. You can relax and unwind at our tropical swimming pool area, or stay fit in our fully equipped fitness center. ... more   less 
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Also Known As:
Embassy Suites East Peoria Hotel East Peoria
East Peoria Embassy Suites
Embassy Suites Peoria
Peoria Embassy Suites

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