Myself and two friends booked the spa day. The hotel is lovely, the spa treatments were amazing but some of the service we received was not great. We were told we could have our breakfast, included in the package, at 10:00. When we got to the dining room everything was being cleared away. They did manage to find us something to eat but it wasn't quite the same. Also included is a room for the day. When we booked we were told we would have a sea view room with terrace and as it was such a beautiful day we were looking forward to sitting outside. We were given a "garden" room which is next to the car park. Afternoon tea is also included. Ours was arranged for 3:00pm. We eventually got it at 4:30, after several phone calls. Our champagne and coffee were missing so we had to call again to get those. As I said, the spa treatments were amazing, the hotel is lovely and the food we did get was very good. If the service had been better I would have given it 5 stars. My friends did complain and the manager has now given them a voucher for a free afternoon tea to compensate. I might just have to fly back to join them!
- Official Description (provided by the hotel):
- With lovely views of the Thames Estuary, this Southend-on-Sea hotel offers free Wi-Fi and free parking. The hotel also has beautiful treatment rooms offering Elemis treatments and an OPI nail bar . The Roslin Beach Hotel is set opposite a sandy beach, just over a mile from shops and an amusement park on the vibrant seafront. Southend also boasts one of the best records for sunshine in the UK. The light, airy rooms each have a flat-screen TV, telephone, hairdryer, tea/coffee facilities and free toiletries. Some of the Roslin's rooms have a balcony and great sea views. Tides Restaurant offers seafood specialities and classic British dishes with a contemporary twist. Guests can dine in the restaurant's conservatory or on the outdoor terrace, overlooking the estuary. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Roslin Beach
- Roslin Beach Hotel Southend-On-Sea/Thorpe Bay