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“My New First Choice”

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Country Inn & Suites By Carlson, Effingham
Ranked #4 of 19 Hotels in Effingham
Certificate of Excellence
Effingham, IL, United States
1 review
“My New First Choice”
5 of 5 bubbles Reviewed 25 August 2014

I had not had the opportunity to stay in this hotel chain ever before. I had no idea what to expect. I felt very good in the reservation process, as the person was kind and patient. When I arrived at the hotel for check in, I first noticed how neat and clean the outside of the hotel appeared. I was then greeted at the front desk by a very kind and friendly employee. I went to my room and it had a pleasant aroma and seemed very quiet. The room was very clean and the bed was quite comfortable. I normally don't sleep very sound on the first night of a stay, but slept like I was at home. Their pool was a nice diversion after a long, hot day at work. I have a new first choice of hotels after this experience. Keep up the good work!

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenny F, Guest Relations Manager at Country Inn & Suites By Carlson, Effingham, responded to this review, 26 August 2014
Guest John H-

Thank you for taking the time to leave a review about out hotel on TripAdvisor and for the 5 star review. We're delighted to hear that you've found a new first choice with us and that we made a great impression for you of how hotels should be.

Our staff and management team take great pride in keeping our facility clean and updated. We're also happy to hear that you had a nice rest while staying with us.

We will see you again the next time your in the Effingham area.

Sincerely ,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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279 reviews from our community

Traveller rating
    172
    74
    23
    6
    4
See reviews for
106
81
13
49
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
Decatur, United States
Level Contributor
13 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 22 August 2014

My husband and I made our yearly trek to the Happy Together concert. This was our first stay in this Inn. The staff was extremely pleasant; the rooms were very nicely decorated and CLEAN!!! Breakfast could have been a little better, but plenty to choose from.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Susan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenny F, Guest Relations Manager at Country Inn & Suites By Carlson, Effingham, responded to this review, 24 August 2014
Guest Susan L-

Thank you for taking the time to leave a review about our hotel on TripAdvisor. We are happy to hear that you enjoyed your overall stay with us for your annual visit at our location. We will share your comments with our management team and housekeeping department to let them know you appreciated our decor and cleanliness. As for the breakfast, our hot breakfast is on a rotation schedule of which selections vary per day anywhere from eggs, potatoes, chicken patties, breakfast burritos, and much more along with fresh pastries, oatmeal, and fruit daily. We hope to see you again next year.

Sincerely,
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 19 August 2014

We stayed here with minimum expectations but were pleasantly surprised. The rooms were really clean and updated. The staff was extremely nice and helpful. Overall, we were shocked since we've stayed in this brand before and were underwhelmed. There is a nice indoor pool as well as free breakfast and wifi.

Room Tip: Get a room on the opposite side of the highway if you're sensitive to noise.
See more room tips
  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank albert0901077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenny F, Guest Relations Manager at Country Inn & Suites By Carlson, Effingham, responded to this review, 19 August 2014
Guest Keith G-

Thank you for the 5 star review on TripAdvisor. We are happy to hear that you enjoyed your stay and our hotel amenities. The fitness room A/C unit has been recharged and the temperature is back to normal. Thank you for bringing this to our attention. We value all guest feedback in an attempt to continue to exceed expectations at our hotel.

We hope to see you again in the future.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
76 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 17 August 2014

The hotel was very clean and up to date, room was very comfortable. Staff very friendly and helpful. The fitness room was a little too warm, the pool and sauna were very nice. The breakfast was rather typical, the food was fresh and the dining room clean and well stocked. If our travels find us in the area again we would happily stay here again.

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Keith G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenny F, Guest Relations Manager at Country Inn & Suites By Carlson, Effingham, responded to this review, 19 August 2014
Thank you for the 5 star review. We enjoyed having you as our guest and look forward to seeing you again.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Little Rock, United States
2 reviews
5 of 5 bubbles Reviewed 11 August 2014

I only stayed about 9 hours in the hotel, most of it asleep. It was clean and comfortable with a decent complimentary breakfast. The staff was very helpful, check in and check out were very efficient. Overall a great hotel and an excellent value.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Clay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenny F, Guest Relations Manager at Country Inn & Suites By Carlson, Effingham, responded to this review, 12 August 2014
Guest Clay M-


Thank you for the 5 star review on TripAdvisor. We're glad that our hotel met your needs. We strive to be the hotel of choice for our guests whether the stay is long or short. We're happy to hear that we achieved that for you.

We hope to be your hotel of choice for all future stays in our area as well.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arpin,WI
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 August 2014

I am recently working in a town called St.Elmo that has no hotels so I stay in Effingham. The resson I titled this condos is I am staying in a seperet building off to the side of the hotel they call thair condos. There are 8 units in this building, the one I am staying in has a full kitchen a living room a dinning room a full bathroom a fire place a pull down bed in the wall and the loaft has a king size bed most comfortable a full bathroom and a washer and dryer. I have to say you just can't bet that, the hotel itself is clean the staff is very nice and helpfull the pool is kept up the grounds are clean they have real brekfast on real plates, the only drawback to some would be that it is next to the highway..... all in all I am very pleased, Your Friend, Roger O. Dowty

Room Tip: Room on back side are quieter,ask for a condo,
See more room tips
  • Stayed July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank r_dowty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenny F, Guest Relations Manager at Country Inn & Suites By Carlson, Effingham, responded to this review, 3 August 2014
Guest Roger-


Thank you for the wonderful compliment. It is our pleasure to provide hospitality to you. We are glad you enjoyed your room.

Best Wishes,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bourbonnais, United States
2 reviews
5 of 5 bubbles Reviewed 30 July 2014

I stayed for one night for a business trip and had a wonderful experience. It was not the first time I used this hotel and have had great experiences previously. First and foremost, the room was very clean (a/c vent needed a dusting - to be picky) and was spacious. Great value for the money. Not a great view out the window but not much to see in downtown Effingham, IL. I highly recommend this hotel location and brand.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Mark A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenny F, Guest Relations Manager at Country Inn & Suites By Carlson, Effingham, responded to this review, 1 August 2014
Mark-

Thank you for the wonderful review on TripAdvisor. We are glad that our hotel provides you with a consistent positive experience. We appreciate having you as a loyal guest. Our staff takes great pride in keeping our facility clean, comfortable, and enjoyable.

We look forward to giving you those expectations again on your next visit.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Effingham

Property: Country Inn & Suites By Carlson, Effingham
Address: 1200 N Raney St, Effingham, IL 62401-4269
Phone Number:
Region: United States > Illinois > Effingham
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Effingham
#3 Family Hotel in Effingham
#3 Romantic Hotel in Effingham
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Effingham 2.5*
Number of rooms: 25
Official Description (provided by the hotel):
Town house and condominium style rooms with full kitchenette, washer/dryer. All king beds with pull out sofa-sleeper. A/C and free local/long-distance calling. ... more   less 
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Also Known As:
Country Inn & Suites By Carlson, Effingham Hotel Effingham
Country Inn And Suites By Carlson, Effingham
Country Inn Effingham
Effingham Country Inn

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