My daughter and I had the pleasure of staying here on Tuesday, January 7, 2014. We had spent the prior evening at a Red Cross station set up at the Effingham Park District Rec Center. It was from here that we made our reservations to stay at the Comfort Suites for Tuesday night. Although check-in wasn't until 3pm, we arrived at the Comfort Suites about 9am because we hadn't slept at all on the rec center floor. The front desk staff greeted us with open arms and apologized for not yet having a room available, but suggested we get some hot breakfast in the breakfast area and they would let us know as soon as our room was ready. Keep in mind, some of the staff had been at the hotel for over 24 hours due to icy road conditions. All hotels within a 100 mile radius were filled to capacity. By the time we finished our breakfast our room was ready. I couldn't believe it! They had asked housekeeping to put a "rush" on getting us a room. The room was clean, the beds were welcoming, the staff provided service with a smile and kept asking what else they could do for us. This place is truly a service oriented establishment that knows how to care for its customers. I would not hesitate to stay here again.
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- Also Known As:
- Comfort Suites Effingham
- Effingham Comfort Suites