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“We were stopping here after a long day of...”
Review of Super 8 Elgin

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Super 8 Elgin
Ranked #6 of 8 Hotels in Elgin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“We were stopping here after a long day of...”
Reviewed 27 June 2010

We were stopping here after a long day of driving and shortly after getting in to our small overpriced room we were very unhappy to find that the AC was not working. They did not have any other rooms so they did not do anything except offer the last smoking room which smelled horrible. We were refunded our money and went across the street to Quality Inn.

    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travelingfam15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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132 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Illinois
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 13 September 2009

Stayed for a wedding across the parking lot at the Holiday Inn. Fellow travelers staying at the Holiday Inn were unhappy to see that we had a fridge in our room, as well as a coffee maker, and a free breakfast, while they, paying about $40 more, had none of these. Very nice, clean, great stay.

  • Stayed June 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank homebodyIllinois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Cruces, New Mexico
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 20 August 2008

The hotels in Elgin were all kind of pricey. If you need to go into town turn right on RT 31 for a ways and it leads to restaurants and stores. The clerk was trying to send me back on the tollway.

This is a noisy place with a small parking lot. Get to the breakfast early because it goes fast. Nothing special at all about this place but nothing terrible either.

  • Stayed August 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
1 Thank Lonedog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wichita, Kansas
Level Contributor
79 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 10 January 2008

I was told not to go here and now I regret not taking the advice. I stayed here anyway because of the convenient location (just off the tollway on 31). The property itself looks in good shape but they seriously need to work on customer service in a major way.

First, we arrived about 6pm and were thankful they had rooms open since we did not have a reservation. Then it all went downhill from there. The clerk never quoted us a price on a room, simply started ringing it up, he never told us of any amenities (except breakfast) and we had to ask him how much the room was. He then gave us our room card and as we tried to open the door to our room, we heard someone coughing inside the door. We stopped, listened again and could hear that someone was already in the room. We went back to the clerk and told him someone was already in this room and ... get this..the clerk started to argue saying that it wasn't rented out and nobody should be in there and he re-coded the card. After we insisted he check it out himself, he knocked on the door, and much to his surprise...someone answered. He simply muttered "sorry about that" to us and gave us a new room.

The room itself wasn't bad, typical for a Super 8 and actually a bit bigger than normal and I will say that it was pretty clean. We went out for the evening and came back and I called the front desk to ask for a wake-up call. It was after shift change so it was a different employee and he said he had us down for the wake-up call which we never got. Thankfully I happened to wake up on my own and notice that it was time to go, the phone never did ring. I also noticed that as I slept, one edge of the fitted sheet came loose and revealed the mattress which had a large yellow stain on the edge. I was very glad to check out of this place and will never come back again. I would recommend the Quality Inn across the street or the Holiday Inn..or even the local truck stop for that matter.

  • Liked — Leaving
  • Disliked — the staff
  • Stayed January 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank medic_guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Elgin hotels

world travellers
Level Contributor
59 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 30 September 2007

We were reluctant to stay in this hotel (no reviews here, and generally this chain has a poor reputation). We were pleasantly surprised! We needed somewhere to crash for an early-bird flight from O'Hare and the price suited us ($75 vs $189 we paid elsewhere recently). The room; bathroom; and linens were all clean and in good condition. There was an inroom coffee maker; TV; fridge; and microwave. Free parking and inroom wifi too. They even have complimentary continental breakfast - no, not prepacked pastries - but real cereal; toast; bagels; fresh waffles; yogurt; etc.
This is not somewhere we would stay for luxury or a romantic get-away (the price & location make that obvious!) However, we WILL stay here again when we have an early flight

  • Liked — The orice, and what you get for it
  • Disliked — Its also a truckers stop; so I would not recommend for lone female travellers
  • Stayed September 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JimJam_LippyCow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Super 8 Elgin

Property: Super 8 Elgin
Address: 435 Airport Rd, I-90 & State Hwy 31 N, Elgin, IL 60123-9356
Phone Number:
Region: United States > Illinois > Elgin
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Elgin
Price Range (Based on Average Rates): £
Hotel Class:2 star — Super 8 Elgin 2*
Number of rooms: 63
Reservation Options:
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Also Known As:
Super Eight Elgin
Elgin Super 8
Elgin Super Eight

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